This place is a mess. I've lost count how many times scheduling errors have happened. I schedule an…read moreappointment and it's not on the books. I reschedule appointments and the person on the phone can't find it in the schedule, or doesn't change the appointment. The front desk is inconsistent and often incompetent (I think it's often the PT staff covering). No one seems to know what's going on. Their billing department is a mess. I pay my copay every single time I go and yet I get bills in the mail from collections. I complain to the front desk, they say they'll take care of it, they don't. It's a nuisance and frustrating. The good news: Tyler is a great acupuncturist and he's the only reason I go and keep coming back. But I am on the fence about whether I want the hassle of this place just to get treatment.

This place is terrible. Horrible customer service. Rude and not worth your time. Therapeutic…read moreassociates does a much better job and is right around the corner. It's the smarter choice.

I emailed Dr. Shay in April of 2025, then was billed for that email as though it was an appointment…read morein October of 2025. I have emailed the office 6 times and left 5 voicemails requesting calls or emails back. Instead, they text saying that it will be sent to the account manager. The account manager has yet to follow up with me, but has had no problem adding late fees to my bill. When Dr. Shay remembers to follow up with previous providers and complete paperwork, he is a very friendly and helpful doctor, but he's very inconsistent with those practical parts of medicine. I ultimately changed providers due to lack of follow-up and their new implementation of a required subscription for primary care patients.

This is my first Yelp review, and I hope it will help other Portlanders avoid what I've experienced…read morewith this provider. While he is capable of a friendly bedside manner, his host of administrative issues and ethically questionable billing practices negatively impacted me--and my health. I would advise others to seek another primary care provider. I scheduled a wellness visit with Shay (Dr. Hosseinion's first name) online a year ago after moving to Portland. During this first visit, we talked through my medical history and he also refilled two existing prescriptions from my prior MD. No physical exam beyond listening to heart/lungs. He wrote me a letter for my employer stating that he had seen me "for an annual wellness visit." Finally, he ordered a single blood test; I declined the standard panel. After the appointment, he billed my insurance company for $390. I wrote to ask about this--my last handful of wellness exams/physicals were covered at 100%--and he told me the care I received was defined as a "problem visit," offering to see me for a second visit to use the wellness exam benefit. I spoke with my insurance company, who confirmed the visit should have been billed as a wellness appointment plus an additional code for extra services. I contacted Shay's offsite billing office to request this change. I was willing to pay for the appointment, but believed it was billed improperly, resulting in an unfairly high balance left to me. It took one year of calls every month or two to get a response: No, he will not change the billing to include the wellness code or compromise on the balance. Why did it take so long to get a response? Per the billing office rep: "There's nothing we could do. We're not in his office. He's very hard to reach." In the meantime, I decided not to return for a second "wellness" visit, as Shay suggested, after my insurance company told me that getting lab results but billing for a wellness visit would be fraudulent. Instead, I waited a month, then requested a copy of my lab results three times in December. And again on Jan 4th. And again on Jan 10th. Finally, I called the lab, where a tech assured me the results were delivered to Shay in late November, less than 24 hours after the test. I sent Shay an email expressing my dismay at the wait; he did not apologize, but said they'd mail me a copy. I waited another couple weeks. When it didn't arrive, an assistant told me it was lost in the mail. I finally went to the office in person and got a paper copy. In the midst of this, the billing office told me part of the reason I wasn't receiving an invoice was because they had the wrong address on file for me - received from Shay's office (which had a copy of my driver's license). In any case, the labs showed a treatable medical issue -- something I would have liked to have known about ASAP. All told, it took me about two months to get that piece of paper. About six months later, and some eight months after the initial appointment, I got an email from Shay. He said he had my lab results and asked me to schedule an appointment. He said he found a problem in them. I would have appreciated more timely, accurate and honest communication from this physician and his assistant regarding billing and my lab results. I could have been informed during my visit that the wellness billing code would not be used in any way (using it plus another code could have, per the insurance company, mitigated some of the cost). Because such communication was lacking (and because this doctor wrote a letter to the opposite effect), I think some compromise on the final balance due would have been fair. Shay had paperwork explaining that refilling prescriptions could result in additional billing, but I could not have predicted that the entire visit would be coded to the maximum possible reimbursement. I think it is unfair to expect lay people to have this level of knowledge, particularly as there is a variance among providers in billing practices for these visits. At the least, I would have expected timely communication of my lab result. I would have begun taking a needed supplement months earlier if I had seen my lab results, and would have appreciated a simple acknowledgement that my health was comprised when I didn't receive it. For what it's worth, I paid my bill in full before submitting this review, and within days of hearing back from the billing office.

She is a genuinely good Dr. I'm was so impressed with her thoroughness and knowledge. I referred my…read morefamily and they use her as their PCP. She runs a small practice and I feel well taken care of by her. Definitely recommend.

I was extremely impressed with Dr. Volkoff Smith. I have not been to a naturopath previously, but…read moreif Dr. Volkoff Smith is the norm, I have high hopes for this field. I suspect that she is a cut above the rest, however. I am used to western medicine doctor's visits where you spend 20 minutes with a medical assistant taking down information you already gave them in your patient documents, then 10 minutes with a physician whose first and last suggestion will be a medication that you're not interested in taking. Dr. Volkoff Smith was a complete 180 from this. Our meeting lasted a full hour. We discussed my issues in depth, my goals of treatment, and what some potential solutions may be. Her knowledge of the human body is encyclopedic. I was impressed by her off the cuff knowledge of the intricacies of physical processes and treatments. She is rational, honest, and does not hesitate to share her deep knowledge with patients. The appointment did not feel rushed or like she had an ulterior motive towards specific medications or solutions. She sought out referrals to qualified providers who are within my insurance and was very open about what different treatments would cost. In summary, I was EXTREMELY impressed with her and I have already recommended her to friends.

this place IS NOT protessional Doctor is not Board certified. She lets the secretary write her…read morewhole operation.

I have been seeing Dr. Sara Schwerd for almost 2yrs, and with her expertise I've naturally been…read moreable to reverse diagnosis and significantly decrease elevated numbers that could have contributed to infertility. Every time I leave her office I feel heard, not rushed, and we always make a plan of action until the next visit occurs. Reading previous poor reviews for this facility is not at all the experience I have, and wouldn't want to put my health and trust in anyone else's care!

I don't even know where to start about my experience with trying to get in to see Dr. Esmer. I…read morecannot write about his bedside manner or how he is in regards to caring for his patients since I didn't get the chance to. After seeing my primary care dr., she recommended that I see a DO, someone more specialized and with more knowledge and guidance than what she's been able to help with the last few years. After letting my primary care dr. gynecologist, and my outpatient care dr. know what the next move was, they were all on board. My primary care dr. recommended a few DO's she knew personally. Once I got home, I started the process of finding a new dr. Either no one was accepting new patients , they retired, or sadly left town. On June 24th., 2024, I spent several hours with my insurance company and calling numerous clinics and private practices to see if they were accepting new patients: that's when I found Osteopathic PDX. After reading the dr's bio and reading a few positive reviews, I called to see if he was welcoming new patients. Dianne, the office manager, collected some information and put me on the books for Aug 26th., 2024, which was the soonest Monday they could see me since Monday's are my days off. I was shocked and supper bummed that the wait was so long to be seen. I patiently waited for that day to come just to receive a call by Dianne, the morning of having to cancel my apt. due to the dr. not coming into the office that day. Dianne rescheduled the apt., and the soonest Monday was September 1st., 2024. This apt. was then again canceled the day of as well. Although I was not happy, both my primary care and treatment dr. encouraged me to make one last ditch effort in rescheduling another apt. I was thinking "the dr. clearly does not like working on Monday's." Yet again, I was rescheduled for Oct., 21st. Sunday night, I received a voicemail by Dianne saying something to the effect that the dr. had something come up and that my apt. would need to be rescheduled. No. No, I sure will never be "rescheduling" another apt. with this dr., screaming out loud. I've now spent the last 4 months time waiting to be seen by this provider, and rescheduling for a 4th time is something I will not do. Working in the medical field myself, I understand that things come up with dr's and or their staff. Unfortunately, having to move patients around or reschedule them is something that happens from time to time. It personally hurts when I have to make these kind of calls to patients. However, Dianne should've known that this was 3rd cancellation now. There's one thing I know working as a surgical assistant, and that the surgeon I work for and myself would have skipped a lunch break, (as we often do anyway), or come to work an hour early, and or stay an hour later to make it right with that one patient; especially for the one who's been cancelled on one too many times. Dr's and their staff often have that ability to do just that and I wish they would've shown the compassion to do so. Perhaps in the future, when the dr. needs to reschedule the patients, you could color code or have a system in place of how many times you've had to cancel that one particular pt. because every time Dianne would call to cancel my apt., it's like she was unaware that she's now called me 3 times prior cancelling my appointments. I truly felt like she had no care whatsoever for my time spent waiting to be seen. That is was just another day at the office. It's a shame that I even have to write this review. And believe me, it's taken me weeks to think about this. I kept asking myself "should I write a review or should I just let it go?" Something over the course of the last few weeks kept nudging me to do so. Maybe now I will feel better about the situation? Maybe I just needed to write all this to get it off my chest? Because I do patient care, I felt the right thing to do is to let whomever know, who's thinking of becoming a new patient here, make aware of my experience with Osteopathic PDX.

Skillful manual therapy. Kind and caring practitioner…read more Quiet, peaceful office setting. Street parking within a block or so. I had a difficult neck/rib problem and Dr. Esmer helped me quite a bit in a single session. Several other practitioners including a chiropractor had tried but his session helped me turn the corner on that problem. This office bills some health insurance plans; call to ask. I'm able to see him for a $40 copay; I'm used to paying out of pocket for this sort of treatment so I feel very fortunate. Since the pandemic, he is often booked out several weeks to a month, so plan ahead.

I haven't seen the doctor because I haven't been able to schedule an appointment. Over two weeks…read moreago I twice left a voicemail with my phone number and email address. I never got a response. The good news is that I learned the office is not very professional or well organized which is not a place where I want to do business. Tim

Dr. Stebbing is AMAZING! I had severe chronic knee pain and she treated me within a couple of…read moremonths. She really takes her time to sit down with her patients and find the root of the pain. I have never experienced a personal connection with a doctor like this before. I would strongly recommend!

Dr Reynolds is great to work with. I think he's like doctors *used* to be when they took time to…read morework through issues. We look at my lab work together, adjust meds as necessary, we talk about my life at home and how that might be impacting my health, we talk about my wellness activities...both physical and mental. He really does provide holistic healthcare, which I appreciate. I've been seeing Dr Reynolds quarterly for around five years.

Searching for and finding a naturopath is an arduous process but once you know you've found the one…read morewho is right for you, then all is right with the world. The online search began with knowing that I wanted to find someone on the east side and knowing that I wanted a guy. Found him in Dr. John Reynolds, ND. This guy has helped me more than anyone else, including well, everyone. When you're not sick but just dealing with all the little naggy crap related to aging, well... Some of you know how it is. The staff is courteous and respectful. Katie, the office manager, is sweet and always helpful & CJ, the resident MA, gives the best jab this side of the pond. Soon I'll be starting neurofeedback with Dr. Shannon to try to eliminate my migraines, a malady that only developed in the last 5 years. How is that even possible? I'll let you know how it goes. I can't say enough about Dr. Reynolds, his staff, and Oregon Natural Medicine. So if you get the chance, choose them & say enough yourselves.

Dr Joan is an expert. I have many back issues and have seen hundreds of chiropractors and…read moreosteopathic physicians, Joan Takacs is one of the very best. She is knowledgeable and friendly. She will tell you if she doesn't know something, but we'll find an answer for you if at all possible. She is an expert in Counterstrain manipulation and Spacial Dynamics. The office staff and practitioners in the clinic ate all very friendly and helpful, and keep the patients comfort and care add their primary focus. I strongly recommend Dr. Joan Takacs, D.O. for any pain, joint, muscle, or connective tissue issues.

I want to start by saying that I have had positive experiences with The Takacs Clinic overall, and…read moreI do believe Dr. Joan Takacs is knowledgeable and capable. That's part of why this is difficult to write. I'm sharing this because of a pattern I've experienced over multiple visits, culminating in my most recent appointment. Over time, there have been repeated issues with communication, documentation, and coordination related to my workers' compensation case. This is not based on a single interaction. For example, during a prior visit, I was not provided a work release note, which created confusion when I later tried to follow up. When I called to clarify, I was told there was nothing further available, without additional explanation or effort to resolve the gap. Earlier in my claim, there were also instances where documentation had to be corrected retroactively so that my work status accurately reflected my condition and I could receive appropriate compensation. I understand these cases involve multiple moving parts, but situations like that reinforce how important consistency and accuracy are from the start. During my most recent visit, I was asked whether I felt "medically stationary." I explained that I am not a medical professional and not qualified to make that determination. That should come from the provider after a complete evaluation, including coordination with all treating professionals. In my case, both my physical therapist and aquatic therapist had not yet been consulted. The medically stationary status was marked as "not sure," which I appreciate, because it reflects that a full evaluation had not yet taken place. However, the conversation leading up to that point felt rushed and, at times, framed in a way that placed pressure on me to answer something I should not be responsible for determining. Another concern was how the conversation was framed around "moving forward" and "closing the claim." These are things I have expressed over the past two years. I do want to move forward. However, hearing those same phrases reflected back in this context felt misaligned, especially when key steps like coordinating with my therapists had not yet been completed. It gave the impression that my own words were being used to support a timeline that had not been fully evaluated. Wanting to move forward does not mean skipping necessary steps, it means making sure everything has been properly reviewed so that the next step is accurate. I was also told that "this isn't a game" and that "this is my life." I agree with that completely, as I've been saying that throughout this process. But in that moment, it felt less like support and more like pressure, especially when I was being asked to weigh in on something I'm not qualified to determine. Statements like that carry weight, and in a workers' compensation setting, they can come across as pressure if not paired with thorough evaluation and coordination of care. A patient should not feel responsible for advancing the process without full clinical guidance. After two years of navigating this process, I have been consistent in what I've communicated. The issue is not a lack of clarity on my end, it's that those concerns have not always been fully reflected in follow-through. What stands out most is the pattern: moments where communication breaks down, documentation is inconsistent, or decisions move forward without full coordination between providers. In a workers' compensation case, those details directly affect treatment, recovery timelines, and stability. For context, my injury involves the hip, and my background is in aquatics. I am a swimmer, water polo player, and artistic swimmer, and have worked in aquatic environments for many years. The hip is central to nearly every movement, and recovery requires careful, progressive rehabilitation. I have only recently returned to the water, which is a key part of my recovery. Given that, discussing whether I am medically stationary at this stage, without full coordination across my care team felt premature and not fully aligned with the recovery process. I do want to acknowledge that the physical therapy team, especially Andy, has been excellent. That side of care has been thoughtful, consistent, and a very positive part of my experience. Despite the concerns above, I still look forward to continuing care here. I have been in a vulnerable position throughout this process, and I recognize the ways Dr. Joan Takacs and the team have supported me. Edit: Since writing this review, I received a letter dated March 26, 2026 stating that Dr. Takacs is withdrawing from my care and canceling my upcoming appointment. I have been advised to transition to another provider. Same week Judas betrayed Jesus by the way.