I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

All the stella reviews lead me to Dr. Picard and his team who are amazing. Came in as a new patient…read moreafter breaking a tooth of mine and they were able to take me in immediately to take a look. The atmosphere is very clean and noticed an air purifier in every single room which depicts the type of environment it is. From a technological standpoint, the facility is pretty tech savvy. The equipment used is unlike what I have seen in other dental offices that is for sure. During my operation, Dr. Picard was very knowledgeable as he was explaining to the assistant what they were doing and why as a learning opportunity which is great. Staff was very personable from the start which made me feel very welcomed. I've been to dentist many times but you can immediately tell that Dr. Picard cares for the best interest of his patients and takes his time to ensure everything is done properly which is greatly appreciated. He constantly checked up on me to ensure I was not in pain which is nice. Now I have seen first hand why Dr. Picard and his team has a 5 Star review. Highly recommended. - Danny S.

I've been a patient here for several years and there's a clear pattern of unethical behavior. Years…read moreago, I had a cavity filled that didn't hurt before but caused ongoing pain afterward. When I returned, they took an X-ray to address their mistake and then charged me $200 for it. The tooth still bothers me to this day. More recently, I was told they accepted my new insurance, had work done, and was later charged $500 because they "never accepted" it--despite admitting they knew that beforehand. They told me I was out of luck and that they don't work with my insurance because situations like this happen. On top of that, my dentist was switched to her sister without my knowledge, and after a routine filling I was in pain for weeks. Overall, this office is dishonest and I would not trust them

Unprofessional treatment of patients. Shuffled around to doctors on staff with no continuity. I…read moresuggest seeking care elsewhere.

Thanks to Victoria and Dr.Shah for their excellent work everything went smoothly today always on…read morepoint

I went during pandemic due to not many dentist open and had an issue with some of my bottom teeth,…read moreI had decided to get them all extracted and wanted to discuss implants instead of dentures, Got we will come back to that. The main dentist reprimanded a tech right outside my door and it was very unprofessional. Day of extraction appt, after 3 hours late for my appt, i asked if was going to be soon if not I had no issue rescheduling. Told will be in a few minutes. Another hour goes by and i go back to desk this time to just reschedule when said oh no she is coming to get you right now. Once in room waiting on surgeon and he and his assistant come in laughing but in a more sexual way, thought that was odd. I said i was ok to reschedule seeing as he seemed to be running so far behind. at this comment he was not happy, i said if running that late maybe ask desk to let people know and they could come back later. He got more upset at that and said " things happen" Honestly i think the thing was an adventure with the tech. After he was done and i was waking up, he rudely said i even left you impacted wisdom tooth in. "how is that". I was too out of it to even catch on before he left the room. Next on to 1st set of teeth which not going to say much about as too swollen to have any idea on fit. went back a few more times to adjust never fit good for more than couple hours before hurt again. Everytime they made my next set of dentures they used WAY too much of the goo and it made me gag. once time i started to choke and had to spit out the set and they got mad they had to start again. I asked many times not to put so much in, but never listened. Most times I was there it was like the dentists were more interested in extra curricle activities than my needs. I never did get a pair of good bottom dentures to wear and now I am looking to have top out and definitely going elsewhere, and will see about getting a new bottom denture done also

I've been with Uxbridge Family Dental for several years and have always found the staff to be…read morefriendly, informative and professional. Allie has been my dental hygienist for most of my tenure at UFD and always does an excellent job! GM

I have been having an episodic toothache since I fell several years ago and the staff here…read moremonitored my tooth, crown and filling every six months for any damage. I started to have a steady toothache and they offered to see me that afternoon. I put it off because it was responding to ibuprofen and Orajel. The office would be closed for two weeks. Went today, they were very attentive and gave me a temporary solution to my toothache. I have a temporary crown and I am to call if the pain gets worse but to call on Thursday with an update. The dental assistant was very nice and Dr.Ed great! Staff was very nice as well. I was very dizzy when I left but my husband came and got me.

I rarely leave reviews this negative, but Mint Dental of Franklin absolutely earned it. The hours…read moreare completely inconvenient, and worse than that, they almost never answer the phone--good luck getting a live human when you need to reschedule, ask a question, or even confirm an appointment. On top of the poor communication, the prices are outrageous, especially given the mediocre service and lack of basic patient courtesy. I gave them a fair shot, but the experience was so frustrating and underwhelming that I switched practices almost immediately. Just not a great dental office by any stretch--unresponsive, overpriced, and poorly run. Avoid if you value your time, money, or sanity.

This office is terrible! They want you in pain and offer nothing to help you feel better, but a BIG…read moreBill! Quote you a price for care and then the day before tell you Ooops we made a mistake add a few $1000.00 dollars to that quote! HORRIBLE! When I was having a tooth removed I had to keep raising my hand because I could feel the pain and I have never had to do that at any other professional office EVER! It's like they are too cheap to numb you up properly. I was really disappointed in this practice and would not recommend anyone in pain to go there! There are many other wonderful dentists in our area and Mint Dental is not one of them!

When Dr. Malesra took over Branch Village Dental, my wife and I decided to stay at the practice and…read moregive him a try. In late 2023 I began experiencing discomfort on the palate side of my gums and decided to wait a short time until my cleaning visit in January 2024 to have it looked at. The hygienist I had was pleasant to work with but, recently, has shown that she did not use good judgement. After looking at my issue, she had no idea what the problem was and left me with the impression that there was nothing to worry about and that it should clear up on its own in time. She not only did not have any idea of what was going on, she also did not feel it important enough to consult with or ask Dr. Malesra to spend a minute to look at it. My next visit was in July when the doctor would examine me. The discomfort had not gone away. Upon examination, he said that I probably at some point had a food particle, such as a popcorn husk, stuck under my gum causing irritation, but he did not find anything. He then advised that I try rinsing my mouth with 3% hydrogen peroxide three times per day and get back to him in a few weeks. After that he gave me a prescription for Chlorhexidine. Both did nothing. A few weeks later Dr. Malesra took an X-ray and said I might have gingivitis, recommending I see a periodontist. I went to the periodontist that he recommended. That ended up being a big mistake and a total waste of $115. I will spare you those details except to say that he mentioned that the x-rays Dr. Malesra's office sent to him were dark, blurry and unusable and had to take one of his own. Being totally unsatisfied at the point, I chose to see a different periodontist, one that my wife had seen. The difference between the two were like night and day. He, too, thought the x-rays were bad and had to take one of his own. He performed a complete checkup, took photographs of what he suspected and, after some time, did a biopsy as there were white bumps that proved to be Leukoplakia, a problem that could possibly end up being oral cancer. More time will have to pass to determine if this is the case. The point here, though, is that had the hygienist done her job and had Dr. Malesra look at me in January instead of having to wait 6 months, what may end up being cancer could have been caught six months sooner and most likely better treated! On a Tuesday, I tried calling Dr. Malesra and spoke with a receptionist to set up a time to speak with him to discuss my feelings. I was told he was at lunch and she would have him return my call. It took three days before I finally received a call from the office manager wanting to know what the issue is. I told her I wanted to speak directly with the doctor and she said she was told to speak with me instead. I could not speak with the doctor. I feel any small business owner who refuses to speak with an upset customer directly is a coward and a very poor businessman and should not run a business. To sum it up, in my opinion, it appears both the hygienist and Dr. Malesra are only adequate in their basic job functions, and when there is an issue outside of normal cleaning or pulling a tooth, they are not of much value. I recommend looking elsewhere if you are looking for a great dental practice. Both my wife and I have left the practice with no regrets!

Branch Village Dental has a very friendly and professional team. Dr Malesra is a wonderful dentist…read more He has a gentle touch and kind demeanor. I have total confidence in his care. I look forward to seeing this team on each visit. I highly recommend them.

Unfortunately, dentists and hygienists do a poor job of doing a "periodic exam". At this office,…read morethey charge $55.00 for this service every time I get my teeth cleaned. They do not look all over my mouth, tongue and throat like I have seen in a NIH pamphlet- https://www.nidcr.nih.gov/sites/default/files/2017-09/detecting-oral-cancer-poster.pdf and an ADA video- https://www.youtube.com/watch?v=7mv073MJzlg If you charge the exam fee, do the job thoroghly.

Top of the line, clean facility with kind and caring staff! Always a great experienceread more

I went to mark a few times now . my last visit was for a cavity he was suppose to take care of ,…read moreinstead he grabbed a long stick kind of q tip and applied some kind of medicine on my gum, and said we will see how this goes ! went back had X-rays done and that same tooth The cavity was worse! went to dr Ruby and she took care of the cavity and said it's close to The nerve now and hopefully won't need a root canal . which in my opinion should of been taken care of with mark but for some reason didn't want to do it ! seems to be all about the money . a root canal is a lot more money than a cavity fill ! just saying .

i went to Dr Mark Paolucci for an abscess. I was evaluated by Dr Ruby and was told that it could be…read moretreated with a root canal to save the tooth. But Dr Mark didn't want to be bothered since it was "5:00 and he wanted to get home for dinner and it would inly last a couple of years anyway "...he literally said those words to me. He convinced me to let him pull it. TERRIBLE experience. I later went back for swelling and pain which he proceeded to blame me for, even though I was following post care instructions. He was very rude saying I have to keep it clean and stay away from mexican food (which I do not eat). i later found a piece of tooth in the hole which I saved and went back. he didn't want to aee the tooth fragment and wouldn't even look in my mouth. He is terrible and narcissistic. Do not go to him!

I was scared of dentists for most of my life. When I finally found Dr. Phelan @ Exquisite Smiles, I…read morecouldn't have been happier. ALL the staff go out of their way to make sure you're comfortable. Procedures are explained very thoroughly, which alleviates a great deal of anxiety. Before any work is done, they go over your record, asking if there have been any changes to your health, current medications, etc. They're always asking "Are you okay?" or "Do you need anything?" or just stop when you signal to ask a question or take a breather. They never "dismiss" you and listen very carefully to anything you need to convey. (That's a HUGE plus in my book!) Compassion & quality time are first and foremost. Their finance department makes all the charges understandable and will set up the best possible payment plan for you, if that is what you need. If I could give TEN stars I would!

MALPRACTICE. NEGLIGENCE. UNETHICAL. BUSTED MY (previously healthy) JAW which is KILLING MY JAW,…read moreNECK and HEAD. PERMANENT, CONSTANTLY VERY PAINFUL INJURY. My good quality of life was shot to hell by these incompetent, uncaring frauds. UNACCEPTABLE. SHAMEFUL. You know you and your office blew it, Tyler, and wouldn't own up to it! I paid a huge price before I could get out of there! Lifelong injuries, pain and more medical issues and bills. Deceptive and experts at CYA. ---------Incompetent, insincere and haughty office "manager," Jenn, has serious issues, lies and does not care about patient health. Insults customers. Shocking how she gets away with it and shows no remorse. A fraud. -------DISHONEST, HARMFUL and DEFICIENT business/medical practices. Dental work always results in more physical problems and cost. Poor communication and explanation of procedures, risks and follow-up care. Always a new dental assistant who lacks competency. Office frequently over-charges and regularly makes last minute (even the day of) appointment changes, then, falsely shifts blame to the customer. Perform procedures w/o customer's prior knowledge of cost. Lie about cost. Complete disregard for how their incompetency and errors very negatively impact the patient. -------FAKE nice. Manipulative. NOT TRUSTWORTHY. Never take accountability or apologize for wrong-doings and excessive "mistakes." No empathy. Always trying to cover their 'you know what.' Practices like this should be reported to appropriate agencies and even sued. UNCONSCIONABLE.

I am absolutely blown away by the phenomenal level of care and client education that I received at…read moremy appointment. I have never had such a thorough oral examination and I was so pleased with their high level of attention to detail. Samantha, the dental assistant, was friendly, highly skilled, and efficient. She has excellent bedside manner and explained every procedure in detail before and during so I knew what was going on. She took beautiful dental radiographs in a very short period of time, I was impressed with her technique! Dr. Picard was warm, friendly, and knowledgeable. He started my exam by talking to me about myself and non-dental related topics which really made me feel at ease and definitely got rid of those pre-visit butterflies in my stomach! His exam was detailed and he took the time to ask me several times if I had any questions or needed further explanations on anything. Both Samantha and Dr. Picard went above and beyond! The texting feature makes check-in seamless! I really can't recommend them enough.

My appointment today was for removal of a broken crown (an old one, not Picard Dental work), prep…read morefor a new crown and fabrication and installation a temporary crown. Dr. Cathcart and Brenda are a great team, working efficiently together and explaining each step of the process. The whole procedure was painless, my most important metric. I would strongly recommend Picard Dental Associates to anyone needing dental care.