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    Litz Custom Homes

    4.1 (9 reviews)
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    Permanent marks on flooring, looks like something heavy was rolled across it

    We would not recommend Litz custom home builders. We waited 13 1/2 months for Litz to complete our home. While we knew it would take time (they had a backlog) we never expected the lack of attention to detail or the poor communication. There we're exposed nails in many places on the roof. We asked that it be corrected and Litz sent a young man out to do the job. The young man tore shingles trying to remove the nails, and then just left. In the end we hired a roofing company to do proper repairs. Litz did not seem to care enough to see the job through himself. He sawed off doors for clearance, didn't smooth or paint the sawn areas. He installed the wrong doors. He installed the wrong thresholds in the bathroom doorways. The concrete on the porch and sidewalk cracked soon after settlement. He botched our showers. We wanted shelves and no niches, we got niches with no shelves. When we accepted some of his mistakes, he couldn't even say thank you. They left permanent marks on our expensive flooring. Many of the cabinet doors rubbed against each other and some of the sliding drawers were not installed correctly. They couldn't be bothered to sweep the debris from under the stove before installing it. Missing screens. We asked for the missing screens and he supplied them, however they appeared used and one was even damaged. We ended up with a fan in the wrong room because his communication person did not tell him we wanted to talk about the placement. In the end he began adding extras to the bill. $100 for a water line they forgot to install. $500 for a garage door opener (never discussed) and they couldn't even bother to put the bulbs in the unit. The basement toilet rocks, it seems like the flange is a bit too tall. Too many problems to list. We paid a high price for poor quality. Not the first house we had built but definitely the worst. His only concern seemed to be about getting paid. Please beware of this company.

    What a joke, sliding doors that don't cover the opening.  Not up to par with any other builder in the US.

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