There's a moment that I know you've had. That moment when you look into someone's face and their expression immediately tells you that you are screwed, even before they speak a word. This happened to me on Wednesday at the Little Pine Campground when I said to the receptionist Kate,
"Hi , I'm Jim Hasson. I reserved a Yurt for the next few days!"
That expression I mentioned above hit me immediately, telling me there was a problem...and there was.
"Uh sir, those Yurts have been booked through the summer, " she explained, as a doctor would tell you that a loved one just died, " I believe I noticed that you rented a Pavilion for the next 3 days."
Let me rewind to a few weeks earlier.
My friend Steve and I decided to go on a mini camping trip. Since it was short noticed and we had little camping gear, I decided we should try and get some kind of cabin. Since I'm cheap I downloaded the PA State Park app and scoured it for something to reserve.
It was hard to find a cabin, most required a week stay and were already booked. I then found something called a Yurt, it was like a little furnished Tee pee and it fit our needs. I booked it for the 2 nights immediately.
Many will remember my post about wondering why it didn't include 2 nights and we had to check in at 8amWed and check out at 8pm Thurs. I won't rehash it here but consider this one of the red flags that led to our downfall.
I even contacted a human to ask about it. Not someone at Little Pine (if only!) but just some operator in their data base. She had me book an extra night. But big deal, because my buddy Steve and I were going camping!
Except maybe we weren't. We stood in the park office getting the bad news from Kate, with a car full of camping supplies (not a tent) and a load of recently purchased groceries, some of them perishable, in need of the mini fridge we thought we'd be getting with the Yurt.
As I was being told we rented a Pavilion for 3 days-
Kate: We were all wondering what kind of cult event was going on for 3 days at a pavilion!
- I had images of Steve and I on sleeping bags on picnic tables or maybe building some kind of fort with them.
But Kate, to her credit, sprung into action. (Glowing Yelp review to follow). She got on the phone and began calling around to anywhere local where we could find a tent or cottage. Unfortunately it was fruitless but I still love her for trying.
Finally, she called park maintenance and had them set us up a tent, that they luckily had in storage. Between Kate, the maintenance guy (whose name I wish I had asked) and a Ranger named Jeb, we were well taken care of and our trip was not only saved but enhanced (now we were kind of really roughing it!).
The error was chalked up to a crappy interface for their App, a faceless 1-888 number that knows nothing about the actual parks and my own stupidity and bad luck. We were refunded the yurt/pavilion fee and just paid for a campsite which was all considerably cheaper. I was so happy that I wouldn't be sleeping on a park bench that I happily exclaimed to Kate on my way out,
"If anyone wants to use our Pavilion, they are more than welcome!"
While in the car on the way to one of our many side trips that day, I was feeling a bit guilty that the one thing I was in charge of got ruined, I tried to apologize to Steve,
"I'm sorry man, I don't know what happened. I guess it's because I'd never rented a Yurt before"
Steve, in his infinite wisdom, simply replied,
"Well, technically , you still haven't." read more