I believe his name is Justin and he is an amazing person always very nice, respectful and cordial I've been here multiple times and I even came in when there was an angry customer and he handled them with respect and kindness, we need more people like him in this small town thank you for your kindness Justin read more

I ordered on door dash and wanted Italian cheese bread with jalapeños but there was no option for that on the app. So I called the store to see if they could add it on. They said no. The manager would not give out her name, I asked her supervisors name which she would not give me and said she also said no. A side of jalapeños is like 1.25. They lost a customer for 1.25. I worked for 5 years as a store manager for LC and this is outrageous. We do anything to please our customers. I'm sure the Ilitch's would have given me the jalapeños Over losing a customer. I'll go to dominos instead from now on. read more

Worst pizza place.. never have any pizza ready bad customer service I waited 10 minutes before any came to the counter, to help me and then she tell me nothing is ready at the moment so I ask how long she told me she don't know.. need to get workers that want to work!!!! read more

Staff is young and doesn't know better, at least its hard to mess up a pizza because with their customer service....

my fucking pizza had hair on the crust not just one but 2 , never again shits disgusting

Place sucks never has anyone working here they are slow. Will tell you it's 20 min for a pizza a hour and a half later still not ready. Would not recommend this place to get food nor would I recommend doing a mobile order they put you at the bottom of the list. Lost my business for sure. The owner needs to step up and step in pretty sad to sit here and watch 6 people cancel orders as your waiting for food. Always use the excuse of short staff but it's always the same amount of people working. read more

Today not only were they not accepting card transactions but no one greeted you as you walked in and the staff ignored you. Worse experience ever at any Little Cesar's I've ever been to​ read more

Update to last review...corporate told my friend that the store manager would reach out to her regarding the issue with the pizza dough...she never received one call from them. I will make sure to let everybody I know what happened with her and insist they do not go to this store. I'd rather drive to Hesperia to Dominoes then go to Little Caesars in Phelan again. read more

Again at this place. They gave my pizzas to someone else. Now I have to wait again. Really this place is so out of control.. And still not wearing gloves. They just don't care. The touch money, their masks, then the pizza. You guys really lost my business this time. Never coming back here. The dude brought the pizza back and they tried to give it to me. After he had took it to his car or house. Really. Then they just threw or set it a side to give to someone else. I'm sure that's what they'll do. Just give it to someone else. read more

Little Caesars Pizza - a person in a kitchen - Pizza Near Me - Phelan, California

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Had to give this spot 5 starts for the simple reason of honesty I had an issue at this location a few months ago, and the Manager Ruben told me that he would take care of me in the future..... I came in today and he remembered who I was and kept his word! He didn't hesitate, he took care of my order. Hats off to Ruben definitely an honest employee and gained my trust. Food: The pizzas here are always good. I usually get them when I have company over since it's in expensive and filling. This location is clean and the service is pretty quick. read more

Little Caesars Pizza - Extra Most Best pepperoni - Pizza Near Me - Phelan, California

Store Meltdown It seems that this past saturday i tried to call the store for 45 minutes to have something changed before i ordered online. No one answered. So I said to hell with it and ordered anyway. Got to the store to find that they were short handed, mgr didnt show up for work, and it was going to take two hours for my order to be finished since they only had two people working. I love this place they always accomodate my request and I am not mad at the employees stuff happens in this business I know i owned or managed rest for years. My problem is with the franchisee....this isnt the first time this has happened so there must be an internal issue read more

Giving 1 star in generous DONT WASTE YOUR MONEY so so greasy just thrown together like slop for pigs! OH and not to mention they forgot half our order just let us walk out didn't care we just spent $40 for about $10 maybe $10 dollars worth of food there was $30 worth of grease for sure like I said don't waste your money read more

Can this place get it together. They're more interested in flirting and play yell bantering about dropping bank than working. How long they've been working with one oven is beyond me. Also the gripe of other customers and mine is they don't pick up the damn phone. Plus throwing a box of pizza on the floor for whatever reason out of the warmer is beyond me. I thought maybe they only didn't answer the phone in the evening but I guess it's during the day too. Some people are wearing a mask but it's under the nose or under the chin. Just take the mask off people or wear it. read more

I used to love going here maybe mid last year.... Now the last 4 times I've gotten pizza here it's burned up and the cheese feels all rubbery and the crust is hard as a rock. This was the final time going there today for a long time. I don't know what happened- it's very sad.... read more

The food was very undercooked. The deep dish was dough. Very displeased as this is our first time ordering from here. Will not be returning. read more

Little Caesars Pizza - a slice of pizza on a plate - Pizza Near Me - Phelan, California

I love this pizza when is fresh and always on time never had a problem.The prices are going up with any excuse but still great price .

Poor service , store manager would not help me with my order , did not care . Waste of time , poor quality . Should support customers in small town , not treat em so disrespectful . read more

I have had nothing but Problems since they upgraded there online order app but today I went in to order pizza to make sure that it was done corbeckley waited 35 minutes they screwed up the order completely and it was just such a waste read more

This place has terrible customer service they always say 15min wait but turns out they don't don't what they are doing and make you wait half an hour you walk up no one is up front to take a order and they also do not answer phone calls manager here is absolute sh*t read more

Manny took care of me and made sure everything was the way i wanted it ! Great service and stayed open late to make sure i ate!

I tried to call ahead to order some stuffed crazy bread because this place always takes forever, called 4 times, no answer. And I let it ring too. So I stopped in anyways, to my surprise, they weren't busy, they were jst ignoring the phone. So I ordered my food and mentioned that I had tried to call ahead for pick up but got no answer, to which the girl at the register jst ignored and walked away. So here I am, waiting 30 min for ONE order of stuffed cheese bread, in a store with only 2 other people waiting no less. This is my 3rd and probably last shitty experience at this location. read more

This location used to be good but it's really gone down hill. Don't usually leave reviews but a few days ago I tried calling a few times and got no answer. Went in and watched the employees ignore the phone and when I was helped they said it would be an hour wait. For a supreme. Got a pizza today, they messed up the order and was a super long wait even though it was ordered ahead of time. Just isn't what it used to be :/ read more

A couple weeks ago our order took nearly an hour and several customers walked out. Today I wanted to go elsewhere, but being in the area we tried again. Ordered online and arrived to pick up and they didnt have any bread (2 crazy and 1 Italian) because there was no butter. They said they tried to call but hot voicemail. A blatant lie, as my phone was on and I had no missed calls. Asked to be refunded for the breads but they didnt know how?! They offered an extra pizza, but a $5 pizza didnt cover what I'd already paid. Finally they offered chicken wings as well because.. once again... they dont know how to give a refund. And no manager on site. read more

About a week ago, took about an hour to get the food because they lost the order ticket. So earlier today, ordered online to get it faster. When it came time to pick up the order, it was missing the crazy bread because they ran out of butter to make bread! Manager was missing and workers didn't know how to do a refund. Strike two Little Caesars! read more

Waited over an hour and half for our pizza. Had to ask for an update and THEN they put in the oven. Manager is no help. The worst experience ever read more

This store deserve NO STARS! This location SUCKS Every time I've order from here they get my order wrong, I haven't ordered from here in over a year, I called placed an order and guess what? My pizza was wrong. The works are slow and rude, Please do everyone a huge favor and just close this little Caesars. read more

Me and my daughter went to this little Caesars for dinner. We ordered 2 pepperoni pretzel crust. When we got home we had thin crust pepperoni, we called little Caesars and spoke with Jason. He saud he would have our pizza ready in 10 minutes or less. We drove back and he had the correct pizza for us as well as an order of bread sticks and he had us keep the other two pizzas.. Kudos to his customer service. We will be back read more

I called ahead of time 30 minutes before they close to order a cheese pizza and two pepperoni. They did not answer and I called 4 times. In the time it took me to drive to the location it was 5 minutes before close. As I opened the door the cashier went to the back and shouted for them to turn off the ovens and I requested two pepperoni and one cheese and the female cashier stated that they turned off the ovens and had two pepperoni pizzas. The female cashier was waving her arms around and shouting at the people in the back to shut off the ovens as I was walking in. read more

Once again. No such thing as hot and ready. They even said hey won't keep pizzas on hand they go bad. Expect to wait up to 20 min for a pizza. False advertising. read more

For what you pay this is the best deal on pizza in the High Desert. The staff really care about customer service and I will defiantly be pack for great pizza at a reasonable price. read more

I had to call 8 times BEFORE I could even get an answer if you want customers answer your phone and then blamed my mother for her card not working while the lady doing the cash register was being snotty with her and their card reader ended up being down read more

The 5 dollar hot and ready deal are always under cooked and dont even try to get a deep dish and not expect it to be raw in the center. The costumer service is rude and very argumentative will not be going back. read more

Yooooooooooooooo i DONT go here very often. Last time I had this was about a year ago but wow they really stepped up their game!!! There's more thickness to the pizza, it tastes better, AND the cheese you bite off is exactly what you get. None of the whole layer of cheese sliding off in one bite. THANK YOU LITTLE CEASARS read more

Good food for the price and the breadsticks are delicious! The service was amazing! It isn't always, but this time the cashier was very nice and funny! She gave us extra sauce too, a nice bonus. If I knew that that cashier would help us every time, I would go in more. read more

Do yourself a favor and order online, pay online and pick it up using your 3 digit number. This way you can avoid the frustration of incompetence. I ordered $5.00 Italian Cheese bread. It's really yummy. After being told it would be 10 minutes I waited 25 before inquiring on the status. It's going to be 10 minutes. Giving me the confidence that after another 25 it would be 10 minutes. Asking for a refund because I was now late they needed to call a manager to figure out how to do a refund. You reach in and pull out my $5.00 and hand it to me. I left. Sad. Little Caesar's makes a good product but they have horrible employees. read more

Unfortunately this isn't our first poor experience with the Little Caesars in Phelan location. But it's the only 1 close by so sometimes we hope each visit will be better. Tonight, that definitely wasn't the case. Our 10 minute promise wait time turned in to a 40 minute wait. Only 1 other customer was in the store when we had placed our order for 2 hot & ready pepperoni pizzas. Our cashier was inattentive to our order & failed to greet anybody that walked in. She failed to wash her hands after operating the cash register & giving change before walking to the back & handling food at the prep station. When we inquired about our order 40 minutes after ordering, she asked for our name (which wasn't an issue) and I asked her how long our order had been waiting in the rack. She not so confidently told us that it had just been placed there. It definitely had not. We had been waiting patiently in front of theq order counter. We had noticed that our order had been placed there some time ago but at the time didn't realize it was actually ours since there had been 1 lady ahead of us also waiting. She looked at us quizzically and asked why we hadn't told her that our order was placed. I informed her that my job isn't to distribute fulfilled orders. If it was a self serve service then this review would have gone differently. We left with our 40 minute old order in hand and agreed to never return to this Little Caesarsagain. read more

For the last 2 Friday's, I have tried calling in an order. The phone just rings. I tried calling my whole drive there from Hesperia. When I walked in the first Friday the cashier didn't seem to care when I asked about their phone. Then the next Friday I walk in after trying to call, and the cashier again acts like she doesn't care. I try talking to the manager and she yells at me saying they are busy and I need to have more patience. I understand they get busy but they need to handle the stress better. And they should NEVER yell at a customer, especially herb the customer is not yelling at her. So I called in to the customer service number to file a formal complaint. I will no longer give them my business. read more

I have to admit it, the thin crust pizza for 6 bucks and change is a killer deal. When you get it hot out of the oven (and I mean hot) it is delicious. It's a little spicy, a little salty, the perfect amount of marinara, plenty of cheese and loaded with pepperoni. The crust is this perfect subtle thin and crispy yet full bodied companion with the toppings. I scratch my head sometimes thinking, I just paid around 7 bucks for this thing? 7 bucks won't even give me two pathetic dog crap filled burritos from Taco Bell. Why on earth would I waste my money there when a delectable thin crust bomb is 200 yards away. It's a few more calories but it's not like Taco Bell is on Jenny Craig's list of places to get a quick convenient bite to eat. Needless to say I can do without the three alka seltzer's required after eating at Taco Bell. Little Caesars could do slightly better with the register help but I'm willing to tolerate that because this is by far the best deal out there if you want something good and reasonable. read more

Every time I come here the service is lacking and never any hot n readys. I've called in my order a couple times and both were wrong. Today the place was empty and again no hot n readys. I come here because of time. read more

Looks like nobody is there, dont matter how many times you call them, they won't take your call, they just chilling on the back with loud music, if you walk in they take like 5 min to attend you. I don't think they have a manager in there read more