We've ordered from this location in Mechanicsville for a long time. However, over the last year the pizza has been getting worse and worse. We typically order a regular cheese pizza. The last 3 or 4 times, the pizza became more and more dry and burnt. So, we stopped using them for months. Unfortunately, we decided to give them another try tonight. We ordered the 'extra cheesiest' pizza that is supposed to have extra cheese. We picked it right after it got out of the oven, it was dry and burnt. This was the last straw. We will not spend anymore hard-earned money for burnt dry pizza. Do not recommend this location. read more

Little Caesars Pizza - Little Caesars burnt pizza 1.23.25 - Pizza Near Me - Mechanicsville, Virginia

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If I could leave 0 stars I would. The last few times I have ordered pizza I have asked and paid for garlic butter & Parmesan all over and it hasn't been put on there. So the last time I decided to call and say something after paying $18 for 2 pizzas and I didn't receive what I paid for and they were rude acted like they didn't care & basically asked me what I wanted them to do about it. So today my daughter wanted LC after church so I sent her to pick up pizza & breadsticks. She FOUND A WORM IN HER BREADSTICK WHILE EATING IT. This is BEYOND disgusting & unacceptable. I have never experienced anything like this!!! Bad customer service is one thing, charging for something you're not providing to a customer is another, but finding a creature in your food is absolutely abhorrent. read more

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Best location in Virginia! Great employees and service! Very clean! Food was delicious.

Took forever over 25 min for just crazy puffs, service was rude, food wasn't even hot

The ordering process was super easy. The pizza I got was folded on top of itself I imagine due to not being careful when putting in the box.

Got a tasty, well prepared pizza from this Little Caesars last week. Asked if they would make me a fresh pizza? The saleswoman said yes, I paid and waited. They brought me out a hot pizza. Today I went back. Again I asked if they would make me a fresh pizza. Man said yes. I paid and he went to rack and attempted to hand me a pizza. Reminded him I asked for a fresh made pizza. He attempted to explain to me that was fresh made. I said that was t what I asked for. He continued to try to explain. Another man who was there last week finally intervened and said give her a fresh pizza. I had paid but started to walk out but waited. Got the pizza and threw it in trash. I wasn't convinced it was ok to eat after the back and forth and it was more than I'm writing. read more

The cheese stuffed crazy bread is good. Sometimes made with way too much garlic. Not happy with the fact that I can't pick my dipping sauce. You have to get what they give you or pay extra. If you but the bread you should be able to choose your sauce.!!! Don't think I will be going back. read more

little Caesar's supposed to be hot and ready. location told me to wait close to 20 mins. that isn't hot and ready

Very bad experience. Ordered Slices & Sticks seen advertised on TV. There was so much butter/oil on the bread sticks that we had to sop what we could up with 5 napkins and the box was still a greasy mess so much so that the grease seeped all the way thru the box onto my jeans while holding the box. The pizza side was not much better...cheese and pepperoni slide off trying to eat it. We won't be back. read more

The pizza is generally very good. Our cheese stuffed break was only half cooked, so we finished it in our oven. After that it was pretty good. read more

The last couple of times I've used the portal , it's worthless! They only have 2 spots and the pizza is never ready. The lady in the back making the pizzas must be on drugs because you ask for u you put pizza and she puts it back on the shelf instead of giving it to you. Unless you want to wait a half hour, don't go here. read more

The pizza is always good but this is my 4th time visiting the location in hopes that "hot and ready" would actually be true but once again while I wait for my pizza (because they put it in the oven when I ordered it) it is not true. Change the sign and message to "it'll be hot and ready in 7 minutes after you order it". For $2 more order a dominos pizza using their app when you leave your house and it will be magically ready and paid for when you get there. read more

Horrible!!! What a sad-sack experience. I've never seen a case where the employee couldn't slice the pizza correctly.....until I visited the location at 6493 Mechanicsville Tpke Mechanicsville, VA. Whoever sliced it was very disrespectful, and didn't care about quality. I should've checked behind them, and unfortunately, had no choice but to eat it, because I couldn't deal with the torture of seeing their faces again when returning to the store. The service wasn't great either. The employee (Christopher W.) needs training on actually looking like he cares. His demeanor (face and voice) was pretty dumpy, and I wasn't greeted upon arrival. Why would I go there again? Friday, Jan 8th, 2020, at about 5:55 PM was a waste of my time. Papa John's, here I come. The only reason why 1 star appears in the review is because I wouldn't post unless I "selected" it. read more

No such thing as Hot N Ready Zone. Ordered three cheese pizzas and had to wait over 10 minutes

Great pizza good price nice employees. Their crazy bread is spectacular and they usually have it Hot n ready whenever i stop by

Awful, simply awful. I try to walk in here yesterday when the lady at the counter exclaimed "oh you've got to be kidding me!" There was nobody else there but since she doesn't want my service I won't give it to her. read more

Hot and ready my ass, in the 5-7 times I have been here in the past 2 years never once has it been ready. They should rename it "take your order and stand with the other suckers". read more

Every time we go here the staff is pleasant and seem to be glad we are giving them business. If something is delayed they apologize (despite not needing to) and rush our order for us. I would highly recommend them for a quick dinner solution or a catering necessity for a party. Update: minor issue. Resolved by corporate in a timely manner. A+ read more

We have gotten many a pizza from this location over the years, so it came a great surprise when my wife and I stopped in tonight at around 5:50 pm to pick up 'hot and ready' pizzas. Our first clue that something was amiss was the fuller than usual waiting area, with no signs of anyone receiving an order. Our second clue was when the cashier asked if it was okay if it would be 'about 8 minutes' to which we said yes. Surely it wouldn't take that long for one cheese pizza, a lunch combo and some crazy bread to come out? Oh were we wrong. After the cashier told the next two people behind us the same thing about the time delay, a lady came to pick up an order that she placed on this past Wednesday for 20 pizzas and the cashier looked at her like she had three heads and asked her if it was OK if it would be "another 10 minutes" and she replied she didn't have much of a choice. At that point you could tell that this location was woefully understaffed to accommodate the amount of orders that were coming in, and of the two employees we saw the pizza maker was unconcerned with the orders stacking up and was moving at a snails pace. We hen heard the cashier tell yet another customer that someone hadn't shown up for their shift, although I'm not sure it would've helped if they had. After about 20minutes of waiting with only 1 person receiving their order (out of the 12 of us that we're waiting) we had had enough and got a refund and left with nothing. So much for 'hot and ready'. read more

Sit in drive thru for 30 minutes just to be told no most best was ready and it would take 15 minutes employees was outside smoking!