Do you know how some places can spoil it for the other locations? Well this one would have if it had been my first experience with Little Caesars . It was exactly 12:00 noon , which is a typical time customers come to an establishment to eat. I had a taste for pizza outside of some of my top favorite pizza places. I thought about how I hadn't eaten at Caesars in a while. I walked in an it was a crowd. I've never seen a large crowd in Little Caesars ever! What happen to being hot and ready? I asked for a plain cheese pizza , which is what their business is none for. They didn't have any. At 12:00 noon you don't have a basic cheese pizza! I ordered and waited. The hint for me should have been the people waiting upon my arrival. Finally two more guys walked in and asked for pepperoni. It was only two ladies working at the time. The cashier continued to run in the back, leaving several customers unattended. She took one of the customers money for the pepperoni and she went to the back without informing us that she'd have to leave for a minute or so. He began to get impatient and mumbling" there is a pepperoni out here; can you just hand it to me." He repeated himself at least 10 times. Finally he started yelling. When my plain cheese pizza was given to me, I went home to eat my lunch. I noticed it wasn't fresh.The seasoning was a bit heavy as well. I don't know what they used, but it was different . Fortunately I will not allow this location to prevent me from eating at others. I've had for better and much better customer service. They need to be hot and ready!! read more

Little Caesars - The cheese pizza is 5.00 but it's not pictured here. - Pizza Near Me - Hiram, Georgia

im assuming nobody who works here graduated. I ordered a plain cheese. the sticker is on the top. how the hell are you sending me a loaded pepperon. Does no one even look at it before it goes out? Your right where you belong if you work here. read more

NEVER AGAIN. This location does a lot of business. During the 25-20 minutes I was there, about 20 came thru for their pickup order. I give Little Ceasars that. I place my usual order pepperoni crazy puffs. I noticed that they had a new kind of crazy puffs--cheesesteak puffs. I ordered both cheesesteak and pepperoni crazy puffs. The crazy puffs are $3.99 for 4. This location cooked them to perfection. The cheesesteak was disgusting. Pterodactyl meat. Inedible. There was a big blob of "meat" in the middle of the puff. I get ill just thinking about it. I didn't even eat the pepperoni because there was something not right about this "food". We go to Little Ceasar's being of the cheap cost. It is not worth it. It is not "food". No, I would not recommend. read more

I used to have bad experiences at this little Caesar's location. The food never tasted right and I always had to put my pizza in the oven before I could actually enjoy it, due to it somehow not being cooked all the way. But I will say things have really gotten better here! We've come about 3 times and every time the pizzas are hot and delicious. We normally do a mobile order and we've had no issues (besides maybe waiting 2-5 minutes for assistance) I recommend going back if you've had a bad experience before! read more

Address was wrong couldn't correct it after the order was already paid for couldn't get on the line with anyone with the one 800 number for customer support so service was poor read more

Little Caesars - Tematrice Shaw 4302 Sorrells dr - Pizza Near Me - Hiram, Georgia

So I ordered a thin crust pepperoni and got this thing... not even sure if it's a menu item... Little Caesar's Hiram Ga read more

Little Caesars - Pizza? - Pizza Near Me - Hiram, Georgia

Sad how the Manager running the store cannot tell you if your order has made it to the store. I ordered pizza bread and pizza and showed at time was told to pick up order. I asked if they had received my order and was told a man's name and that is the pizza I am working on. I cannot tell you what is in system. You are in line and will have to wait your turn. How long will that be? Whenever it is your turn. Also, I am one man and I can only make 1 pizza at a time. I left the building! read more

This is the 2nd time I've received a poorly prepared pizza. Will never order from here again. Quality matters... read more

Little Caesars - Can't believe this happened again - Pizza Near Me - Hiram, Georgia

This place is trash the pizza half cooked grease sitting on top of the pizza it's like they gave me some old pizza they had sitting in the back that needed to be sold this is the 2nd time this has happened I will never return here for food and I'm 5 min away and if your reading this your going to regret going to this place read more

Little Caesars - This is the pizza they made less than 30 mins ago as you can see more than half of the pizza still here no 1 wants it !!! Not even the dog - Pizza Near Me - Hiram, Georgia

can't put 0 stars. Every. Single. Time. I come to this specific store i have a problem. Firstly, the store is run by kids with apparently no manager at all times of the day no matter when you call. Secondly, the children that work there have no professionalism and joke around with their friends that come in while you wait for someone to acknowledge you to place your order. Thirdly which is the final straw is that i place a mobile order at around 10:00 which is for the convenience of the customer so you can come in and just pick up your order, it takes around 40 minutes until the app tells me that my 2 pizzas are done and the store closes at 11:00. When I show up to the store the doors are locked and a white lady is walking around the back ignoring me knocking on the door, about 5 minutes pass and she finally comes to the door and tells me shes the manager and she closed the order out because nobody has come to claim the order for her to make it. My order is payed for already and i have no pizza, she tells me to call in the morning for a refund. the previous kids mentioned that run the store first picks up the phone and doesn't say anything waiting for me to hang up, then when i call back i wait a total of 15 minutes because they're too busy to just process my refund and theres no manager in the store... This happened on August 30th and as of September 26th 10:00 exactly, i have not received a refund. read more

Little Caesars - Mobile orders are started whenever you show up so you don't have to tell the employees - Pizza Near Me - Hiram, Georgia

Ugh, I guess you get what you pay for!? Not too clean, order was not ready when I ordered it. Took a while for someone to acknowledge me when I walked in and the door chimed. read more

Little Caesars - the front of the store - Pizza Near Me - Hiram, Georgia

Terrible management! Sometimes it's better to have nothing in the area than poor managed retailers. This location is open until 11pm but they close down the kitchen at 10:15pm. I can't speak on the quality because I was turned away. The workers have no accountability and the owners must be disengaged. This community need well managed retailers. You hurt our area when you bring poorly managed businesses here. Go away and let a serious vendor help build our communities. I tried again and had a better experience. The Assistant Manager was very involved and present. The associates were interested in helping. Thank you for the improvements. read more

I stop by store in Hiram Ga and ordered a thin crust supreme pizza total came up as $22+ they told me it was because it was a custom order I usually pay 12-13 dollars David Heath read more

This Little Caesars location just opened within the last couple of months, and it does not disappoint. I went in just before Superbowl Sunday was set to start, and ordered two of the $5 Hot and Ready pizzas. The pizzas were hot and ready as soon as I made the order. I was in and out in less than 5 minutes. Excellent customer service. Great place to go if you want a quick, and inexpensive meal. read more

This was the worse lil ceasars I have been to. I called in an simple order for pepperoni cheese bread, the person on the phone told me it would take 15 min. I came in 30 to pick up. When I walked into the store it took 5 min for someone to come up and greet me then I told them I called in my order and they told me they did not put it in yet. I waited 20 more minutes and I seen the person I spoke with on the phone going home and she let me know she put in the order. I waited another 15 min then calmly asked the other worker if my food was ready. She told me it was never even put in... very frustrating overall this was not a good experience and I erge anyone reading this to not go to this location... VERY POOR CUSTOMER SERVICE. read more

Slower than you'd expect a pizza store run by kids to be. Always hectic , lacking any organization or adult presence but for $6 pizza I guess it makes sense. Also what they charge for dipping sauce is a robbery, LMAO. At least give me 1 w my pizza fam read more

It's cheap pizza!! What else can you say. The service at this location has always been good but I don't expect a lot from them. I have had a few experiences of some rude employees but they never seem to last long. The new Little Caesars in Powder springs has been good too. read more

Normally they aren't that bad but the last time I went not only did it take a long time even though I called in my order in, but he gave it to another customer and tried to lie about it. Also after handling money they made my pizza with their bare hands !! My boyfriend asks the guy not to touch our pizza without gloves because he had just handled cash and he says that they "exempt From the rule that requires them to were gloves". So if you like dirty pizza go here !! read more

Not sure what happened to this place but when it first opened it was awesome. I went here last night around 7pm and there wasn't to many in the waiting area. I just wanted a cheese pizza, the employee that was working the front area wasn't nice nor did she seem to care about her attitude. She just handed me my pizza and walked away. When I got home the pizza was under-cooked which has been the pattern with them lately. I don't recommend coming here unless the MANAGEMENT does some needed training!! read more

How hard is it to pull a cheese pizza from the cheese rack and simply be polite? Also when I got home the cheese pizza Was pepperoni. Check you pizza Before you leave and ask if they have a tip jar maybe that will help spark some enthusiasm for customer service which is certainly lacking, and has been on my last three visits To this location. I think it's time for management to take the time needed to address Issues as this location is harming the brand. read more

If you go to this location make sure will or Candace takes your order. Never go here when Tracy takes your order. She never knows what to do and doesn't seem to understand my order or anybody's order. Very unprofessional. It's sad how the quality of service changes when the manager on duty changes read more

i guess hot n ready doesn't apply to fridays! Waited over 20 minutes for ONE CHEESE pizza!! Disorganized AND chaotic. This is my fourth and last visit. Every experience is the same. Long wait times disorganized front counter. you'd be better off ordering ahead at Pizza Hut and meeting it at the door or picking it up. at least you know it'll be ready read more

Little Caesars - I guess hot n ready DOESN'T apply to FRIDAYS!! I've been waiting AT MINIMUM for 20minutes for one CHEESE PIZZA. NEVER AGAIN - Pizza Near Me - Hiram, Georgia

I work a midnight shift. I sent my Son to get a pizza while I slept before work..the pizza he brought home was undercooked on one side and burnt on the other side. I cannot believe how this pizza was even sold. The Manager Anita even stated it shown have been thrown away and not served to Customers. I asked for another pizza and a refund since I had to get out of my bed and drive back to the location on an error on Little Caesar's part. And the Manager would not only provide me with another fresh pizza but also refused to give me the Corporate or Franchisee information. I owned a Franchise so I am well aware of how important Customer satisfaction is. The pizza was also very thin and burnt on one side and very thick and undercooked on the other side. read more

Me: *calls Little Caesars* Little Caesars employee #1: "Thanks for calling Little Caesars" Me: "I would like a 3 meat treat, no sauce, extra cheese, an order of crazy bread and an order of Italian cheesy bread". Little Caesars employee #1: "So that's a 3 meat treat, no sauce, extra cheese, an order of crazy bread and an order of Italian cheesy bread" Me: "yes" Little Caesars employee #1: "Ok, give us about 15-20 minutes" Me: "Ok" Little Caesars employee #1: *hangs up phone, pushes my order to cook* Little Caesars employee #2: "BAAAHDEEERRR I LIKEZ MACON PEEZAA! OH LOOKEY ANUHDER ORDER!!! Hmmm lemme see... OH GOODEE!!! A TREE MEET TEAT WITH EHTRA CHEEZE AND NO SAWSS... no sawss... dat not how you make peeza. I MAKE PEEZA WITH SAWSS!!! This is the first time this has happened in the two years that I have been ordering from Little Caesars. read more

I ordered the combo # 2. The one thing I hate most is that half your meal is hot and the other half is cold. The cheese pizza had cheese that wasn't even melted, it was cold and hard. The crazy bread was cold also. I think the cheese pizza and crazy bread were made from the same batch of dough. There were these hard circles underneath the crust on the pizza and crazy bread. Check your pizza before you leave! read more

Never again. Waited 20 minutes for a cheese pizza. Then they offered me the one that was sitting there for 20 minutes. Uh, no thanks! Rather have my refund. They really need some adults working in this store. read more

"Hot and ready" not so much. Seems like every other time I go, I'm having to wait at least 10min for my food. Employees are nice but under staffed a lot of the time. Pizza is fresh most of the time OBVIOUSLY. read more

Completely incompetent employees. The manager should be ashamed of how poorly run this location is. I placed an online order and showed up to find out that they hadn't even set eyes on my order, much less cooked the pizzas. They wanted to give me pizzas out of the oven that had been sitting around for who knows how long. The reason I placed an order and didn't just walk in was because I wanted FRESH pizzas! Then they tried to charge me even though I had already paid for the pizzas online. THEY DO NOT KNOW HOW TO USE THE ONLINE ORDERING OPTIONS SO WHY HAVE IT? read more

We called the hiram location 3 times before getting an answer. When we finally did the man who answered the phone was short and ready to get off the phone. The women at the counter was very nice, but when I walked in they didn't know of our carry out order, which is fine I work in the restaurant industry I know this happens. After going back to my car to wait on our order I told my boyfriend what happened and he said I asked for the wrong thing. So I went back inside and let the women at the counter know I made a mistake. She was very nice and not concerned that it happened, she went to the back to tell the two men in the kitchen what happened. Tj, who had just been fussing very loudly with the other guy in the kitchen, came around the corner and told me he already put the other order in. I told him I still needed the correct order, the one we called in. Tj then proceed to tell me "I had try to tell you!" Then tried to walk away. At no point did he try to tell me anything and besides that its not right for him to try and correct the guest and try to push the wrong order on me. I then asked for my money back and tj walked back into the kitchen, completely ignoring the fact that I was obviously upset. I eventually got my money back from the 2nd man in the kitchen. I didnt recieve one apology nor was I asked by the other man or women why I needed my money back. I live right by this little Caesars and generally it sucks, they need new computer because theirs are always down. Not to mention last time I was there someone wanted to argue with me about them having buffalo ranch. I will never be visiting this location again. read more

I have tried multiple times to let this location "redeem" themselves, but it is no use. The customer service has always been terrible. The employees at this location have no respect for customers, the wait time has been over 20 minutes for me on more than one occasion, they never have supplies/sauces, I can visibly see employee food out around the food prep area and the store always appears dirty, the employees are more concerned with each other than the people coming in the door... the list goes on. Overall, I would rather drive the extra few miles to Powder Springs Rd store for a better experience (which we have been doing). read more

I went to purchase some pizza at my local Little Caesars today. When I went to pay, I handed the cashier a Little Caesars gift card. The cashier turned around and said to her manager "what do I do with this?" and the manager said "we don't accept those here." At that point I cancel the order and walked out and got pizza at another place which is what I will do from now on. I was trying to use a Little Caesars gift card at a Little Caesars. This is unacceptable for a corporate company. I have loved Little Caesars for years, but in the past year or so the Hiram franchise has gone down the drain. You need a new owner and a whole new staff. read more

This Little Caesars is terrible. Pizza is either under cooked with raw dough or over cooked that the pizza is dry and hard. I won't be back! read more