I rarely leave negative reviews, but I feel other parents deserve to be aware of our experience with the Lititz Recreation Center's ASK and Summer Camp programs. My son has high functioning autism.I have never expected him to receive special treatment or to avoid consequences when he makes mistakes. My concern has always been that he be treated fairly, consistently, and with the understanding required of any child with a documented disability. Instead, I experienced poor communication, inconsistent expectations, and a lack of meaningful collaboration despite my repeated efforts to work with staff. I documented my concerns through email and made every effort to partner with the program to help my son succeed, but I was ultimately left feeling that he was viewed as a problem rather than a child who needed support. I want to be clear that this review is not directed at the few teachers, that showed him kindness and support. My concerns are specifically with how the recreation program handled the situation. Every family's experience may be different, but ours was disappointing enough that I cannot recommend this program to families of children who may need patience, consistency, and a willingness to work together After exhausting my attempts to resolve the situation directly with the program, I filed a complaint with the U.S. Department of Justice because I believed the issues warranted further review read more

This review is mainly for the water aerobics classes, which are phenominal, by the way. If you're looking to get in shape, want to have some fun and meet really nice people; this is your kinda place. For a single senior, I found the price, more than affordable. Monday through Friday, there are a variety of water aerobic classes to choose among. Some classes focus on stretches and balance, while others are more fast paced (you are always encouraged to work at your on pace). There's lots of splashing, jumping, singing, marching... believe me, 45 minutes goes by FAST! These instructors Seriously pump you up and encourage you to do your best. The water is warm, most days or at least, once you get going, it becomes warm. I find the locker rooms in being clean and tidy. In the mornings, upon entering Lititz Rec; I'm always warmly greeted and in the pool area, many folks are seen, happily chatting, marching, preparing for the class and when they see you coming, folks wave and smile. read more

This review is for both the gym and their before/after school programs. Be aware! They consistently over charge for membership and for their school programs and are even unwilling to refund when they acknowledge their mistakes. Example: last week of school, and the services we use are only available for the morning of the last day: what should be a single half day charge was in reality a FULL WEEK as though school is in session and they would have services available. This is beyond frustrating. In addition, they will not provide invoices though I have frequently asked for them. Best advice is to find an alternative to this corrupt business! read more

Avoid the preschool program if your child is neurodivergent. First, at the attendance peak of my daughter's class, the staffing was 2 instructors to 19 kids, which is a little higher than other programs in the area. With that kind of staffing, each child is only getting the bare minimum attention. Second, there's absolutely no support, skill, or training to deal with neurodivergent children. The worst was one day I was called in to pick up my 4 year old daughter. 3 adults including the male assistant director had her surrounded in the bathroom. As a neurotypical adult, I wouldn't want to be ganged up on by 3 adults. I can't imagine what my daughter was feeling at that moment. Overall, I got the feeling the program wasn't anything more than a quick money grab for the RecCenter. When they weren't making enough money off of the 3 year old program, they added the extended days. Mean while, they weren't overly willing to work with the IU13 or my daughter. Overall, I don't think I could have placed my high functioning autistic daughter into a worse school. read more

While the facilities are nice and clean and it's a great place to work out and take clases. The staff there do not run the community rec center as something of value to the community. They run it it a publicly traded company to maximize their profits and treat customers that have been with them for years as cash cows. Increases every year beyond the cost of inflation and their handling of the mask mandate show that their priorities are money first people second. At least two of the staff are also extremely petty and couldn't wait to shove "favors" back in peoples faces and trivialized a persons medical condition when called on it. Not the type of behavior people in community positions should be displaying. read more

Front desk man rude to members. Especially after all of the business where they were losing members because of silver sneakers situation not to treat a paying member with the utmost of courtesy is really unfortunate. I hope this situation changes there are other recreation centers in the area. Very nice facility but if their customer service doesn't improve I can understand why they are losing members. Someone should coach the front desk on proper greeting of members. read more

Can't say much for the rest of the facility. But the Pickleball play is great here. They have leagues for each level and it's very organized. Only thing I would say negative is all the extra lines. Would be great to have dedicated courts and not have all the basketball lines read more

Lititz Recreation Center - Gyms Near Me - Lititz, Pennsylvania

Great Rec facility. I am jealous of the good folks who live in Lititz. Look pretty new, very clean , lots of space with pools, courts, meeting rooms and public space My maiden voyage in the world of scuba diving starts here. read more

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They have the best indoor pool for kids. It reasonably priced for families, great discounts on kid programs/camps & spa services. The facility is always clean. Some of the classes don't have the best instructors, and we've had poor experiences with personal training and private swim lessons. Registering for classes is a little cumbersome. Overall it's a fantastic deal for families, especially if you need child care. It doesn't have the same amenities, but it's way cheaper than Universal. read more

Over priced!!! It is clean and pool is nice. They offer a lot of classes. The membership is just so much it's not affordable to all families. A few employees in the pool area make you feel uncomfortable. Some front desk employees are rude. read more

The facilities are adequate and comparable to other area gyms. There are usually at least a few machines that are available. The problem is that staff are honestly not up to the task of running a gym. They are well intentioned but they often are not aware of their own policies/pricing structures and appear to know very little about fitness in general. read more

Facilities/Equipment not that great, Staff is horrible. 2x as expensive than commercial gyms in the area.

Let me begin by saying this is a great facility and should be a real jewel in the community. Unfortunately, if their mask "policy" is any indication, the leadership and *some* staff are not taking COVID19 seriously. The "policy" rests on the understanding that if you are not wearing a face covering in at least the common areas, you are "assumed" to have a medical reason. I've passed a lot of maskless 20-40 year old people in seemingly great shape in the hallways and lobby. (If they have a respiratory problem, why are they at a gym?) I've seen lobby staff in very close proximity to each other, with no masks. Their mask signs are small and infrequent and NO attempt is made to enforce mask wearing by healthy individuals. (I felt reasonably safe in the Fitness Center because every other machine has been deactivated, and attendance is extremely sparse.) This is a failure of leadership, which is also evidenced by the Executive Director's repeated refusal to engage in discussion on this issue. After many unanswered emails, I decided to go public. My review on their Facebook page, which started as this does, has gotten me banned from the page. If they believed they had a valid and defendable policy, they would defend it, rather than refuse to engage. They are playing politics over safety. read more

I have found their customer service to be underwhelming, I don't need a hug as soon as I come in the building, just to be acknowledged when I've been standing in front of the desk for 3 minutes. read more

I'm so jealous for the people who live in Lititz! We need one of these back in England!!! I cannot believe how nice everyone is and the facility was very clean! read more

Great staff, good equipment and low cost. One of the best indoor swimming facilities in the area. My granddaughters love the splash pool.

My husband and I terminated our membership because of their lack of knowledge and the people at the front desk always have and attitude plus I had direct pay and they screwed that up and blame me and the bank for their error WE went to the bank to see what's the problem per the bank they was never a transaction done. they are liars, that front desk treated my husband and I like garbage. So they stay with their attitude and their priced to high. I think they did that anyway because of my ethnic back-ground read more