Great experience! Joey was very knowledgable and answered all my questions very timely. I had a…read morelot of questions and was in need of expedited Visa service. Everything went smooth and I couldn't be happier with the professional results. The portal is straight forward and very user friendly. Thanks again Joey for all of your assistance.

My passport expires in March. Peninsula Visa & Passport made the application process easy-peasy…read more They entered much of the information required off my current passport, then sat me down at a PC to fill in the remaining information. I was done in approximately fifteen minutes. When the passport is created I can pick it up at their office. I asked for a ten day turn around, but they offer faster processing, but faster passport creation comes with a fee.

My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

Excellent service! They were so helpful in getting my tourist visa sorted out. Well worth the fee…read moreto not have to worry.

Mr Liang and Silvia provided good service and delivered Visa on time. Highly recommend.read more

I've booked to Asia a couple of times with Emily Lam. Least to say- you definitely should do so…read morewith her. She's absolutely amazing and is so sweet in accommodating any questions you have. Definitely great price point as well !

Just called to see if I could get a quote for an anticipated trip to Asia, gave her the dates and…read moreall she said was "the date you want to go is all full, sorry. I would recommend checking Cathay Pacific." I'm thinking really? I call travel agencies so I can get other options and better rates, and telling me to check an airlines website was not helpful at all. Sorry. The only reason why there's two stars is because she did mention that flights from HK to Shanghai are cheap relative to other airlines. Bleh.... probably wouldn't try here again...

We came to Signature Travel, because this Agency came highly recommended by a Neighbor who travels…read moreto Vietnam once a year every year. He said this is the most affordable place to get Visa documents done, ($80), as well as book Airlines/Travel reservations, all in one spot. Miss Jeannie (Dung Bui) took care of all of our travel itinerary needs. She said the Visa documents would take perhaps 2 weeks to process. A week after we met with her, she called and said "Your VN Visas are ready for pick-up." WOW that was fast. We came in to pick up the Visas and booked our flights for an up-coming vacation to Vietnam on the spot. All went smoothly, Ms. Jeannie said she would check in with us again before we leave, just in case anything regarding the Airlines (Asiana) could change before our departure date. So far so good, we're very happy with the service received and look forward to recommending this agency to others.

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Excellent customer service and I was able to get my visa completed in a timely manner for my trip…read moreto Vietnam. I had my passport stolen 2 weeks before my trip and once I spoke with Van, she assured me I can redo my visa within a week. Highly recommend!

Quick and responsive! A+ in all categories. They even take the time to answer questions over the…read morephone.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

Need your VISA done quick? This place is a definite go-to. I forgot to get my visa done and was…read moreadvised to come here from friends and family, for $70 - my visa was done in a matter of three business days. This place saved me so much time and money, I would definitely recommend!

I'd recommend Silicon Valley China Visa if you want to skip the consulate lines and the two trips…read moreinto the city. The time savings alone made it worth it. I looked into handling my China visa through the SF consulate myself, but it required two trips into the city and long wait times. I decided to use Silicon Valley China Visa instead. Daniel handled the process through WeChat and took care of everything end to end. Pickup and drop-off were done in Milpitas, so I never had to drive to SF.

Fast, friendly service to get visa to China. I worked with Daniel to get my family's tourist visa…read moreto China. The whole process was well explained and the communication was excellent. It took just a few short weeks to get the visa and Daniel helped me along the way. He reminded me to check the portal since the Chinese website does not send notifications after the application is approved. The price is also reasonable, even got a discount for two passports. If you want fast and reliable service to get your Chinese visa, I recommend this place.

A last minute business trip to the EU came up, and my passport was expiring in a month. Ruh roh…read more For those that don't know, Schengen Visa requirements state that your passport has to be valid for three months from your departure date from the EU. Even expedited service on the US gov website stated it would take 2-3 weeks. Casto Travel to the rescue! I literally had one week to get my passport renewed (Monday to Monday). Linda not only got me sorted, but also helped me re-take my passport photo on the spot. Had I not mistakenly slipped up on some paper work, I would have had my passport in two days. Instead, everything was ready and good to go within four days. Amazing. I spent probably a maximum of 15min there for the initial paperwork. I don't expect to be renewing/applying for passports often - but I'll definitely be sending folks to Linda. A+, would renew again (in 10 years).

If you need a passport fast, this is the spot. Linda was so helpful and kind I think I called her…read morelike 3 times in one day and she answered every time being super helpful. She was very flexible with meeting times. I needed a passport ASAP for a trip I'm taking in August and she sent me a detailed email stating everything I needed. I went to get everything in the envelope at the post office and Linda sent it out to me. A couple days later I received a call saying my passport was ready for pickup. I 110% recommend this place to anyone looking for a quick way to get a passport! Thanks Linda you the best!