I have been looking for a new dentist office since the one I once went to lost my trust, I started…read morein November 2024 and I explained to them that I haven't been to a Dentist in 3 years. My remaining teeth were beyond repair being broken and so on, I explained that I wanted to have them all removed and denture's put in The woman cleaning my teeth listened to me very well when I told her to becareful with the cleaning and she did just that. The dentist removed a few teeth then told me she will remove the rest after the holidays so I can enjoy it. Before I returned though South Main Dental called me to tell me that the Dentist actually left the practice, like literally left and never returned. I was upset because she was gentle with me, but another dentist came in and took over her isn't like the lady yes he pulled a few teeth out also but afterwards he didn't prescribe me ibuprofen and amoxicellin. I ended up with infected gums and thank goodness I had a little left of each to help me get through the pain I was dealing with. I just wish dentist offices had a policy to when teeth are pulled make sure the patient goes home with those two items.

terrible customer service. Just a see how many patients they can push through in a day. The dentist…read moreI started with just upped and left. now because of insurance reasons I have to stay and finish what was started. If you cannot tolerate pain then I suggest you go else where. I've been waiting for my dentures for over 2 months now,which should have only taken a couple of weeks. My advice is if you can afford an other private practice do so for your own good and peace of mind

LOVE this practice. The doctors, DeMaio and Zgrodnik, the office staff, and the orthodontic…read moreassistants are all on-the-ball, professional, and seem to be very happy. Yes orthodontia is expensive and that is something I really don't like, but the prices here are no higher than the norm in these parts. If you believe in orthodontia and want to have a kid with straight teeth, this is what you pay. LOVE LOVE LOVE

We were visiting from CA and my daughter's forsus appliance came detached from her braces leaving…read morea metal rod dangling in her mouth. Dr. DeMaio was able to see her the same day we called and fixed it for us. He was friendly and professional and made my worried daughter feel comfortable. If we lived in the area, we would definitely be a patient of his. Thank you Dr. DeMaio and the whole staff for helping us out in such a warm, welcoming manner!

So flexible and attentive. Highly recommend. Appts are in and out, customer service is so great.read more

Hands down this is the most professional and friendly office I have ever been too!! I had…read morepreviously gotten Invisalign in the past at another office in West Hartford that I was not impressed with. I never wore my retainers so here we are! From the moment I requested an appointment online Dr. Raptis responded immediately and got me in for a consultation. I was greeted warmly by Venus his Dental Assistant. She is very personable and super friendly. Dr. Raptis was very prompt and thorough. He made sure to answer all my questions and set up a detailed treatment plan. The facility was exceptionally clean. Given I have been a patient during covid times they were very diligent with client safety and protocols. FUN FACT: Clients now more than ever are getting braces because of the face masks! That was a little piece of information Venus shared with me LOL I am more than half way thru my treatment and I am ecstatic with my results! Dr. Raptis takes his time at every appointment to ensure the best outcome. It has been a pleasure to be a patient and I will refer everyone I know here!

Very friendly, clean office with amazing staff. They take time to explain things to my son who is…read moreapprehensive about the entire process. They do a great job of ensuring you have all of the information needed during and after the initial consult such as the cost of the procedure, how long it will take, etc. The office also does fun contests and promotions. This really helps so that it isn't such a drag to have to go to the orthodontist. Highly recommend this office for any and all of your orthodontic needs.

Dr. Menjivar is a great orthodontist. The patients that I have referred to her have always been…read morevery happy. The staff is very welcoming as well!

Dr. Demas and his team are highly professional and highly courteous, and it's been my wife's and my…read morepleasure to have them do the braces for both of our kids. One of the team even interrupted her Thanksgiving dinner to take care of an urgent and painful orthodontic emergency that one of my kids had gotten herself into. We felt terribly guilty over interrupting this young woman's family time, but we are highly grateful for her self-sacrifice. This is a mark of true class and distinction. You cannot go wrong entrusting Dr. Demas and his team. They will do their conscientious best, "crossing every t and dotting every i." No complaints from us!

After a really scary initial consultation with the orthodontist my son's dentist referred us to, we…read morewere referred to Team Demas here in Southington. The location is convenient, as it is in the same building as my optometrist. Parking is plentiful and off street, too. When you walk in, you will notice it is bright, spacious, modern, and devoid of the traditional smell of musty attic and latex that usually emanate the air of a dental office. The first thing you will notice is the friendly front desk staff. They are extremely friendly and helpful, and even though I forgot my son's initial paperwork, it was no hassle at all to get the extra paperwork. In the waiting room, there is plenty of room to get comfortable- there are lots of chairs, phone charging station complete with every charger imaginable, a TV, a coffee bar, magazines, and even a Team Demas monthly newsletter. The wait was a little lengthy, and there were quite a few patients in there, so I'm glad the waiting area makes the wait not so terrible. The consultation area was also very nice, we were taken back to a private office with a dentist chair and state of the art tools and software that were able to scan a 3d model of my child's mouth within a minute. It was crazy fast! The one thing that gave me issue is that after the consultation, I received a mixed message. I was informed my child would experience facial deformities and serious oral issues if not treated, yet his exam determined he would only qualify for our private, paid insurance, and that our public insurance determined there was no major need. I feel this was done in effort to get me to pay more out of pocket, as the private reimbursement rate is more than Medicaid's. They made the process seem so medically necessary, so it really boggles me that they would then turn around and say it isn't necessary enough, but still so necessary you must fork over $4,444.00. Overall, the office is nice and modern, and it does seem like a lovely place to get work done. All I have to say is beware if you have private plus public insurance, because it seems like they'd do anything to ensure you pay the most out of pocket.

This place is awesome awesome awesome! Its state of the art and super cool to be in. There are a…read moreton of iPads to consume yourself in games until your time comes to get work done. My son got braces here - The entire staff was super duper friendly and always - you guessed it - smiling! Kids will have no fear here! The staff explain everything in detail and are gentle inside the mouth (according to my son!). There are no isolated rooms - Kids are all in one big room under light and relaxed with some Dr. B sunglasses which they get to keep! I didnt see a nervous or unhappy person in the whole building. I have 2 other children whom I definitely plan without a doubt to take here... And to top it all off - They my son a cool picture in the mail about a week after he got his braces! This place really goes above and beyond!

This is an amazing place! I've been with them for over one year and I am so happy with my results…read more They were great kind and very professional. You always get to chose your colors and they are very financially flexible. It has a great family atmosphere and they take your care and needs to the next level.

As a very mature adult I decided to investigate Invisalign. After…read moremy first visit at Efros I decided to go forward. A year later I am done and thrilled. The quality of the staff, friendliness, appts always on time, cleanliness of the facility, I could go on and on! Dr. Efros and his team are top notch! Highly recommend! Laurel Sweeney

Wow! I was able to see Dr. Efros on short notice for a broken permanent retainer. He was very…read morehonest and straight forward. He fixed it within 5 minutes. I was very happy with my service and highly recommend him. Thank you.