I've had the pleasure of the service from the team at Premium Therapy for over 3 years. Katerina…read moreand her team are some of the warmest and empathetic individuals I've come across. This business is a real gem in the Inwood community. In my experience with speech pathologists their dedication is phenomenal, whether being flexible to a family's schedule to providing acute advice. In short I would recommend Premium Therapy highly to any parent. Addressing a negative review I read - Dealing with speech development issues can be a taxing event to any parent and it is very plausible for one to direct their frustration where it is unwarranted. With that said I want to put forth the following as my experience with the staff: i) the multi-lingual staff has always afforded the parents the ability to choose the language to carry out the sessions in, ii) Based on my conversations with other parents that bring their children here: The manifestation of traits that would benefit from consultation by a specialist are communicated as feedback rather than a diagnosis, and iii) ) I've never seen a child diagnosed with a condition other than a speech related matter.

My experience with Premium Therapy Speech Services was rather disappointing. I took my child there…read morebecause when I asked the pediatrician what I could do about my child's speech delay she said I should have him evaluated. After calling the first time I was promised a call back for an appointment but after a few days I had to call back myself to ask again. Communication and organization was really not great. When I took my child there, I have to admit the place looked nice and people were welcoming. Well, appearances can be deceptive. After the paid evaluation took place, I had to call three times (again !) to get a report which was useless because it didn't take into account (and admitted so) the multilingual aspect. After that bad experience I researched a little bit about speech therapy and found out that a child's vocabulary had to be evaluated by adding the words in all languages. Anyway, to make a long story short I took my child to another therapist a couple of months later and my child has progressed a lot. He started Pre-K in a bilingual school in September and his speech has improved a lot in both languages. PS : Any reviewer who claims any business is the best in the 5 boroughs either is lying or hasn't seen a lot of New York. It's fine for a pizza place but a child's speech development is serious matter.

Babbling Brook Review Michelle was professional and…read morecompassionate during the evaluation of my 2 month old. I felt good after our meeting and was given a hard copy of the items discussed during the evaluation. Michelle included review of her findings, referral's and easy to follow next steps. I am moving forward in the process with direction and confidence. I recommend Babbling Brook Speech and Language without reservation.

I have worked professionally in the field of Early Intervention alongside Michelle as a fellow…read moretherapist for over a year. The attention, care and skills she brings to our clients goes unmatched. Not only is she so well versed in speech Pathology, but she has a personality to match- she really bonds with the client and their families, which allow her to excel at her job even more.

I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

Dr Denning has been a key element in my success in NYC both emotionally and professionally. Finding…read morea trustworthy and competent psychologist is a very hard task and I am so grateful I did. She will be honest with you and tell you straight away if she will be able to help you or not. If it's a match, please go without a doubt, she'll change your life.

I highly recommend Dr. Denning. Dr. Denning helped me gain a lot of insight into my behaviors and…read morethoughts. She is very thorough and professional and I always felt heard by her. Before I initially went to her, I really appreciated that she called me to see whether the issues I was having would be best treated by the type of services she offered. This made me immediately feel that she was interested in my wellbeing regardless of if I went to her or not--which is certainly not the feeling I have encountered when I previously sought out other mental health care providers. It's worth noting that her goal wasn't to keep me as a long term client, but to provide me with coping strategies and skills to better handle stressors and other life challenges. Overall, I am very pleased with the experience.

I was made aware of my daughter Londyn's speech disorder by her then teachers at Preschool. It…read morecame as such a shock because I was able to understand every word she spoke clearly. I immediately scheduled an appointment with her pediatrician and once again it was confirmed Londyn has an impairment. I spoke with several speech pathologists in my area, however no one seemed to fit, whether it was scheduling flexibility price or personality. I was referred to Having Our Say by Londyns preschool. From our very first evaluation, Shontaye was very professional warm and welcoming. She identified all of Londyns deficiencies and devised a plan best suited for Londyn to succeed. Shontaye worked with Londyn 2-3 times weekly for over a year. Together they worked on reading exercises and making Londyn aware of which sounds come from throat or the roof of her mouth. Shontaye also reinforced positive techniques such as reminding Londyn to speak like a turtle (because she spoke very fast) so that she can be better understood. That is actually a technique that we still use to date and I've made her current teachers aware of. Shontaye created a solid foundation for Londyn to be conscientious of her pronunciation and speed in which she speaks. Londyn has developed confidence and is less frustrated when speaking in public. Londyn has had two speaking parts at her school in front of large audiences and I believe that is all attributed to Having Our Say. Thank you for time flexibility in schedule and efforts. Your commitment to Londyns growth and development will last a life time.

Parents beware! A truly saddening experience with this business, they are unprofessional and…read morecareless. The office does not provide regular updates on my child's progress or return my phone calls, does not provide records when requested (likely HIPAA violation as a report upon request is not considered a full copy of records), and will not provide accurate billing necessary for insurance claims - a red flag the therapist has licensure issues. It took termination of services to get a correct superbill for my insurance after nearly three months without success, with the therapist cancelling all future sessions without having consulted with me, and claiming by email that she was offering a "discount" on therapy. Without providing a sound or documented reason why, the therapist is also pushing to have my son misdiagnosed by the city's early intervention program (the case workers from early intervention STRONGLY disagreed there were any issues) in order to continue billing us for appointments. This place only cares about lining its pockets, not advocating for your kids as they advertise.

Danielle is absolutely phenomenal! She is super sweet, caring, understanding and very…read moreknowledgeable. We started working with Danielle over a year ago when we noticed that our 6 years old daughter had difficulties correctly producing her K/ T/ TH/ F sounds. After 2 sessions the K sound was completely mastered. Our daughter's self confidence changed in just a few weeks. She was looking forward to her sessions with Danielle who did a fabulous job connecting with her and making learning a fun experience! . We, as parents, were amazed by the quick progress. I HIGHLY recommend Williamsburg Speaks!

I can't even explain how Raquele changed my life…read more We met earlier this year when I was going through a hard time. Upon my search, I knew I wanted a woman of color specializing in relationships whether it be family or romantic partners. After reading her profile I was convinced and I sent a note. She dialed me immediately and I cried. It was then when I knew I had to move forward to an in person meeting and continue sessions. Raquele made me feel safe earlier on. Where my outlandish thoughts and behavior was welcomed and not judged. It feels very natural to me, and not the kind of questions and dynamic you see in films. It's all relaxing and welcoming environment. She's very knowledgeable too! She always recommends books and passages for me to read to give me perspective and challenge my thoughts. Love it all. She affirms me and it makes me feel like I'm not alone or crazy to think/behave the way I do. Over the last few months together with consistent sessions, I am truly a better woman thanks to her. Ive grown up a lot, with her help! I've been through a lot this past year with the various categories of life, and she has been a constant figure who pushes me to show up for myself and heal through it all. Alright, basically if you're looking for someone to help you grow or work out some stuff, she's your girl. Love you so much Raquele (if you're reading this!)

Raquel is a light. She's the light I needed when I first started coming in 2018. I was experiencing…read morehigh anxiety with work, high anxiety with family issues and Raquel help guide me back to positivity. I knew it was there, but I was so low that I couldn't surface it on my own. After uncovering the issues and resolving them, my husband and I started going for couples therapy to better our communication and keep our relationship on the path of success in friendship and love. It has been extremely helpful for us, and I can't thank her enough for the growth I've experienced personally as well as in my marriage. Seeing Raquel has been one of the best decisions I've made for myself as an adult and for the health of my marriage. I love her and would recommend her to anyone who's looking to better themselves and their family. Shine on girl.

I'm posting an update to my initial review, since Linda has replied to it…read more 1. As I stated in my original review, Linda did honor our request that our son work with her. But it remains true that initially she had him working with different graduate students from week to week, and she did not discuss this with us first. We were charged the full amount as well. 2. I did ask for the worksheets to be sent to me, after discovering the website we'd been directed to wasn't working, but was told no by some of the therapists/students we'd worked with initially. Linda only stopped in briefly to check in during our sessions for the first month or so, and I barely had a chance to talk to her. Then when I did get to see Linda more and talked about the website not working, she told me to search for worksheets on Pinterest instead. I was very disappointed that this was her response. 3. If working on one sound at a time is standard, and having two sessions per week is also standard, I respect following that protocol. But neither Linda nor any of the therapists/students we worked with ever explained either of these issues to me as a treatment plan. In fact, we were told to expect the opposite, that his issues were minor and could be addressed with once weekly sessions in a limited time frame. In our last session, Linda expressed surprise at "discovering" another articulation issue. She said something like "Guess what we found," while as stated in my original review, this had already been identified in my son's initial evaluation. I've taken the time to compose these reviews only in hopes of sharing information with other parents seeking assistance for their children.

My daughter has been blessed to have been under the care of Linda and her staff for 8 months at the…read moretime of this review. At the time we started attending my daughter's ability to understand or communicate with us was extremely limited. Her own frustration was manifested in aggression and she went into her own world quite frequently. Due to the skill, compassion and diligence that Linda has brought to my daughter, she has become a completely different little girl. She is no longer frustrated to the point of aggression, she is frequently able to have long conversations with us about what she had done, her likes, and her dislikes. She is able to communicate her needs effectively to us and is present to us in the moment. Linda has just been such a gift in life for my daughter! 5 stars are way too little for this superstar speech pathologist.