I first came here after a wrist fracture, and where I had a cast on for 8 weeks. Shortly after my…read morecast removal, I began O.T. here at Hands-Up. While I've only had limited interaction with Pepie, she seems very good at running this place, training and managing the therapists, the scheduling, etc. I've been working with Toby, and think he is spectacular. I've done my share of P.T. at other facilities (after other injuries, etc.), and often times the therapists aren't all that remarkable, and they often are working on multiple clients at one time. What I especially like about Toby is that...it's clear that he is extremely knowledgeable, and he always employs a host of different techniques, each time I see him. Also, whenever he is working on my hand/wrist/forearm, to help improve range of motion, etc., it always feels like he's intuiting precisely what I need, at that point in time. (In other words, he's not just going through the motions, or doing a bunch of pressing here or there, because it might look 'impressive'. He's clearly very intuitive, and customizes his O.T. work on me, for each session. I should also add that....he's got a great personality and sense of humor, which helps make the sometimes-intense O.T. sessions, a bit more tolerable ;-) I'm very grateful to Toby, and to Hands-Up, as a whole, for giving me the tools to get back my wrist mobility and extension/flexion.

Make sure that Hands Up actually is registered with your insurance BEFORE paying for services. I…read morepaid in full at the time of service after Hands Up represented to me that my insurance would accept their claims, only to find out months later (after multiple follow-ups and attempts to submit the claims myself) that they are not in fact registered providers with my insurance. I was originally told the issue would be resolved months ago, but more than five months on, I am still out $300.

Huck was the best. The Smile Center has a wait list to get into it because parents return and even…read morefly internationally to spend their summers with the Smile Center. We were lucky to find it.

Very nasty unprofessional people. I would not recommend their services. They are biased and…read moremiserable.

Tammy Abdan is a huge part of my life and I think about her everyday. Without her, I'd have…read moreseverely limited use of my right index finger. After a terrible laceration that severed tendons, caused nerve damage, multiple plastic surgeons and OTs told me it was a pointless effort to rehab. This was a case where the rehab was more important than the tendon graft (most are). I'm happy to report thanks to Tammy's expertise and knowledge surrounding the hand's anatomy, I had about 85% of the strength back with 4 months of her customized treatment plan for me. I highly recommend Tammy, especially for difficult cases with a bleak outlook, and I'm incredibly blessed to have been her patient. Thank you for giving me my hand back!

I went to Tammy for a fracture to my hand I got from skiing. She is a great therapist and knew…read moreexactly what I needed to strengthen my hand and wrist. My wrist feels back to 100% and her level of service is 5 stars!

I had one visit. My doctor suggested occupational therapy for tendonitis, saying that 1-2 visits…read morewould give me exercises to strengthen my hand and wrist. The therapist kept asking me to agree to two visits a week for 6-8 weeks, despite my explaining what the doctor said. She marked on the form that they would treat swelling, loss of motion and a host of other things I told her I don't have. She finally stopped when I told her she wasn't listening to me and I was not signing the treatment plan. For $225 (none of which is in-network) the visit was supposed to be 60 minutes. It was 40. Not going back.

I couldn't be happier with the service. Staff from admin to therapist (Katie) were helpful and…read morecourteous. I was able to get an appointment right away. Everything was what I hoped for.

I've been working with Kat for the last few weeks to recover from an operation on my finger, and…read moreshe's been the most amazing person to work with! She's put together an incredible treatment plan that has already helped me make a ton of progress, and her energy helps make our sessions together a blast In the hopefully unlikely event that I need another round of therapy for any part of my hand, I would 100% love to work with her again!!

I was honestly pretty hesitant to start physical therapy again because I'd had some bad experiences…read morewith PT in the past. I'm so happy I ended up with Jared at Cynergy. Jared has been absolutely great to work with. He's knowledgeable, patient, and really takes the time to listen and adjust treatment based on how you're feeling. You don't feel as if you're just another patient in his day. Since starting here, I've seen a world of difference. Not only have I made more progress than I expected, but I've also gained a lot more confidence in the recovery process. The whole experience has completely changed my view on physical therapy and has proved that who your therapist is really matters. I can't recommend Cynergy and Jared enough!!

Clean, staff efficient. Everything great until I fell. I warned that I had frequent falls, oxy…read moredrastically reduces my blood pressur, I was not getting enough iron or nutrient. So of course, I blacked out & fell. Immediate staff freeze out, later on lies that iI turned off the alarm & got out of bed. I have traumatic brain injury & prone to falls. Endanger myself, never. As to the social worker Ms. St instead of doing her job she suggests I stay with my son or sister. Totally unprofesional. Next I call Medicare to file an appeal. She rudely interrupts my meeting with the doctor. Accusing me of saying I was discharged & I needed to cancel the appeal. Medicare associate corrected her on her assumption & told her she had to rescind it not I to protect my rights. So what happened to my filing an appeal with the insurance. It was never mentioned. As to after care I am on my own.

The positives of this world-class institution are the therapists are well trained and impressively…read moreskilled. and when they themselves treat you the care is great. The negatives are that the therapists are under constraints to keep the treatments as short as is clinically justifiable so patients may be discharged prematurely. Also they are a teaching institution so the therapist may bring in a student. This necessarily shifts the therapist's attention from treating the patient to educating the student - turning the hands-on part of the treatment over to a raw beginner..

I had physical therapy with Fanny Chan for my posture. She…read morewas very kind and very clear on my doing exercices at H & D as well as doing them at home. I do not know if I improve or not but few people told me than I i walk straighter and i am taller, Thank you Fanny Chan Jean-Claude F.

Unable to get in. Was told I didn't need an appointment. I was lied to. $30 wasted on a cab and…read morestill in agonizing pain. No appointments until next week.

I was a patient with David Ricci - he was treating me for lateral epicondylitis. If you've…read moreexperienced this ailment you know how painful it is especially when trying to manage day to day things. Dave instructed me on various exercises to help alleviate the pain and to strengthen the elbow .. how to massage the area to get the blood flowing. Dave is extremely knowledgeable in this field and I'd recommend him to anyone who needs services like his.

I have been going to Dave for hand therapy for years. He is the best. Deborah on the front desk is…read morealso very helpful and efficient.

I would rather send my kid to doggy daycare. Horrific staff. Double charged us. Bewareread more