My daughter ordered her tuxedo there and when they got there at 3 they where closed. They where…read moresupposed to be open until 5 and they closed at 3. Now we have a bride and groom with no tuxedo. Pour freaking business. I give them zero stars.

My husband was fitted for a tux for our sons wedding. We arrive on date they give you. 3 days…read morebefore wedding. He tried his shirt on and when he raised his arms went to his elbows! It's 45 minutes away and they said come on fri to pick up new shirt. We both worked and had decorating etc for wedding. We came up with our own remedy my nephew would pick it up. The where is part is it on the day of the wedding my husband put on his tux with his new shirt. Looks good. Took the dogs out and I was bending over to get something for the dogs I looked at my husband pants and it was very visible a hole in his crotch! It isn't like it could be seen. When he tried it on of course she didn't look at his crotch he just assume that you paid 200 and some dollars for Tux for a few days that they are in good shape. He has sew his own pants. when we brought it back no oh that's terrible we're sorry. They said we should've brought it to be fixed. Really two hours before the wedding drive 45 minutes each way very unprofessional will never go there again. If you do check your crotch of your tux

Writing to inform you of how inflexible and unwilling Mestads is when working with an 18 year old…read morehigh school student. Apparently the policy of the store when speaking to the store owner is that the Tux must be returned to the store the following day of prom (Sunday) or returned to the high school on Monday. Our son returned the Tux on Monday in person at the store. He was charged $40 for this. When speaking with the store owner (Kathy) she said "I'm sorry that your son is not able to read" and was quite rude and not willing to work with us at all. How rude is it to insult someones child when receiving a customer complaint? Especially when the parents are asking them to be understanding since the Tux was still returned the same day the high school students returned their clothes to the school. It is crazy how important $40 is to a store and their willingness to loose a client instead of providing good customer service and be more understanding of high school age students not fully understanding what all the policies are. If I were you, I would highly recommend taking your business elsewhere. This is not a matter of $40 as much as it about poor customer service and the principles of the owner.

I found out about Beauty By Design from the bridal salon I bought my wedding dress at. I was really…read morehappy that I was able to get in pretty quickly to start getting my dress tailored, because a lot of the other places I reached out to were booked through the end of the year, and my wedding is in September. Deborah has been amazing to work with. I really appreciate the time she put into my first appointment to suggest what needed to be changed and altered. She is also awesome for letting me bring my second dress, for my bridal shower, in as well to get altered. The alterations made to both dresses were fantastic and just what I asked for, and then some. I would highly recommend using Beauty By Design for your tailoring needs!

Deborah has been doing custom projects and alterations for me for the past few years. I always…read moreenjoy working with her and I am always very happy with the work she does. I am so happy she has her own studio!!

ABSOLUTE NIGHTMARE. I am planning a formal complaint to the BBB. This company is the Spirit…read moreAirlines of tuxedo rentals. I am NOT exaggerating when I say everything has gone wrong at every turn. I am the groom with 6 groomsmen. Every single persons order is wrong. Items only arrive 2 weeks before the wedding. We all came in for in-store fitting to be careful. Everything still wrong. There is ZERO customer service to fix their mistakes. 45+ min hold times to get to outsourced phone reps who say they fixed the problem, but nothing is fixed and you have no ability to fix it yourself. This should be criminal! AVOID AT ALL COSTS

Received a call hours before my appointment to cancel my appointment. I have my wedding in two…read moreweeks and this was expressed last week when I made the appointment. They assured me that there would be enough time as long as I was fitted today! No apology, no other reason except we can't do it! Do go here if you are in need of their assistance. Also the suits and tux's looked really worn and not a lot of options. I was still willing to give them a chance but that was taken from me today!

Although this wasn't where I ended up buying my dress, we had the most wonderful experience…read moreshopping here. Isabelle was so kind and helpful throughout our time there. They had such a wide variety of dresses in different price ranges, and I loved seeing different styles on myself. The shop is beautiful and filled with natural light, and there is space for your crew to sit and relax. They were also so accommodating to our group and letting us come earlier to our appointment. I would recommend Our Shop to any bride!

Went for my first wedding dress shopping appointment here today! I had very little idea of what I…read morewanted and am slightly picky / indecisive. I also had some jitters and was a bit overwhelmed with all the options! But Abby, who helped us, was great. She worked with me from when I walked in until the very end! I'm very confused at the low rating on Yelp for this place. I felt comfortable and taken care of! Some people commented on the no shoe policy - I am glad bc if I have to walk around in socks, I don't want shoes walking in there as well. And some comments on them not pulling and clipping the dresses...Abby did clip the straps gently as needed. But as someone who bought my dress off the rack, I'm glad they're taken good care of! A tip would be to wear maybe a stick bra so you don't show through the dress as well as the person you work with does help you in and out of all dresses but I felt completely comfortable with her. The more important thing I wish would've been told to me is to wear shape wear! A nice updo would've been smart as well because my hair was in the way a lot. A few things I would've changed is some sort of champagne or even a non-alcoholic drink to "pop" - although I did get the "I said yes" feel from walking down their aisle (they even have bouquets you can hold to truly envision). I would've liked them to have more readily available bra cups to borrow while trying on dresses as mine doesn't come with them and it was hard to get a clear picture of how it's look without proper cups to place in. One other thing is I bought off the rack but you don't get a discount for that, and I have two buttons missing so technically it wasn't able to be worn without being fixed so would've been nice to get some discount for that. I did get the "I said yes" or something discount for getting a dress at the first appointment. Abby was sweet though and went looking for and found a button for us in the back. Overall, great experience! I really liked Abby who we worked with. She is the one who pulled the dress I said yes to based on what I liked and didn't from the dresses I tried on. The price was fair, I found most dressed were between $1,500 and $2,500 but good quality. I didn't feel pressured to buy accessories and I feel Abby respected our price range when pulling dresses. And she was great about allowing us to take pictures and videos, even holding it in place for some and giving some tips and pointers. This is a great place to visit for you wedding dress needs - can't speak to ordering a dress or alterations as I bought off the rack and my mom does alterations. Now to get the dress altered perfectly to my body and await the big day!