The best customer service! Lovely people work here who are knowledgeable, proactive, polite, and…read morejust wonderful to work with!

I was here to get lunch at Good Earth and couldn't find a parking spot til the very end of this…read morearea. I get inside and this is the store at the very end. I dropped in after lunch. It was bustling, very bright even sales people around. I needed some spaghetti for dinner and was way too lazy to go to a grocery. They had lots of packaged pasta and I got bucatini. 17.63 oz. It's a thick cut and it turned out to be delicious. The way it's separated makes for easy measuring. I asked a sales person for help with flatware, but they don't have a pure black set anymore which I got years back. On a lark I asked if you could get only forks since that seems to be what I lost most during the years. Well I picked up two forks at $7.95 each cause I didn't want to spend an extra 2 bucks each on others. When I get done at the counter I said I was curious about pasta dishes since many of mine broke throughout the last 40 years. The cashier actually brought out 3 different sets that were just beautiful. They weren't the dimensions I was looking for but maybe they just don't make them like that anymore. But I'm considering these. Customer service plus.

Williams-Sonoma hasn't changed much in 25+ years, which to me is a very good thing. The mixing…read morebowls I received as a wedding gift at the beginning of the century are still here, a classic enticing the next generation of magazine inspired kitchen dreamers. The sales staff seems friendly and knowledgable without being pushy. They still have the same sale corner which is a great place to buy your after holiday items. I'm actually here quite a bit bc I like to mall walk lol

The people are super helpful and I wish I could remember this one gentleman who helped me, but so…read morepatient he was. I love the products sold, unique and good quality. I absolutely will shop here again and again

We stopped in the Roseville MN Store on Sunday with my wife and we purchased Williams and Sonoma…read moreRapid Boil Tea Kettle. After looking at it online on the website to compare prices we saw it was discontinued. Williams Sonoma Rapid Boil Tea Kettle | Williams Sonoma. The lady who was helping us said she talked to the District Manager who was working in the store and we could get a 20% discount as it did not have a box etc. which we felt was a good deal on a $220.00 Kettle! After we got home, I looked at the item page for car instructions, and it said right under use and care: *For use on gas cooktops only. So, I Then called the store and spoke with the DM who insisted the company made no such gas only product and that if I was not happy to bring it back for a refund. Today I walked in the Store, and the DM was working and was so Rude and Unprofessional that they have lost my business. And people wonder why Ecommerce is so popular!

We normally shop Amazon, but wanted to look at a selection of stove top kettles so we went to the…read moreRosedale store. The staff were friendly, but the manager was rude. We purchased a demo kettle that came without a box or instructions and were told it was non-refundable. When we got home, we found out that this kettle was for a gas stove only, which we don't have. We were looking on the WS website and it was the first thing mentioned about this item. We called and were told we must be mistaken. Went in today to return the item and was treated very rudely by the manager after being told we were wrong to begin with. Know Thy Product, WS. This was a $200 kettle. Staff - 5 stars. Manager - 1 star. We won't be going back and I guess Amazon now has more of our business.

My first impression of this store was Oolala ! So many beautiful items displayed to drool on and…read moreput on a wish list. My adult son and I pickled out a couple items that I thought I wanted to purchase for our friends that helped us with writing my husband's Caring-bridge . I made an effort to return 2 days later before my husband was discharged from St. Mary's and I went in to purchase an item and have it wrapped and the sales person said she was alone and she would not be able to wrap it for me. I understand. She maybe could have asked if I could come back in a bit? I said that I understood but could she maybe put the wrap in the bag so I could wrap the gift my self and she said "no" we have a certain standard to our wrapping. "Ok." I said. I did not then need the item. We drove home from our Mayo visit and I bought the item on line and wrapped it myself last night. I would have preferred to have purchased it there at the store and have had a nice experience..

This is a destination store like no other. It is hard to describe, part museum, great gifts, things…read moreyou didn't know you need in your home. I go to this store everytime I am in Rochester MN.

They have wonderful products. But the Karen (blonde lady, i don't remember her name) was so rude,…read moreand talked crap about us to the other customers right in front of us... you would think if you're spending $500 on a Dutch Oven you would be treated a bit better by the staff. It's upsetting because my older parents had another terrible experience with this woman. So my family will now just deal with Le Creuset online only.

Jimmie Lee is incredible!!! I was greeted when I walked in and informed of all the promotions and…read moreasked if I needed any assistance. I explained that I was in town visiting and looking to complete my bat le creuset collection ( I've been trying to find the bat mugs for 3 years) much to my delight they had 3 in stock! I purchased the mugs, a couple other bat items and asked if they had a box I could use in the back to get them home safely. Jimmie Lee went above and beyond to carefully wrap everything in brown paper/ box them to make the journey back to the west coast. 10 out of 10 recommend!! Also very clean and well stocked store. I'm super happy to complete my collection and meet such a wonderful customer service person!!!!

When looking for furniture items they have a good selection. Service can be wonderful or difficult…read morewhen busy. I was purchasing floor lamp over a period of 2 weeks due to needing to go back home with measurements etc. once purchase was made lamp went price went up $30. I noticed this a few days later due to mult items purchased. Brought to their attention and they refunded the price increase with no problems. That was nice to experience.

Service was AWFUL! I've been in this store several times. I have ordered thousands of $$$$ worth of…read moreitems from here and everytime the customer service is just horrible. Not sure if they treat their employees like second class citizens or what, but these ladies I have dealt with are miserable humans!! They don't even make eye contact. I was talking and telling a cute little story about getting to the store to pick up my items and this gal couldn't even look up. She made some snide remark about how a grabbed a hurricane candle off the display to purchase it. Did I do something wrong? If so, please let me know... I asked and she wouldn't repeat whatever she had said. It was the most awkward thing. Love the product Dislike all the employees I've encountered. Come on PEOPLE! Pottery Barn should know relationships build happier customers who spend more money... how hard is it?! The codes at the top of my receipt are as follows: S-561 R-8 T-2734 A-65765 I hope someone who matters at pottery barn sees this and corrects the behavior. Maybe incentivize these employees to be kind!!! Kindness is FREE! Oh... another thing people should know... I was the ONLY customer in the store at the time. It was as quiet as quiet can be. Turn those frowns upside down

My girlfriends Wusthof knife set had not been sharpened in a longgg time and she mentioned it…read morerecently so I jumped on line and foud Eversharp, it was so highly recommended and only 15 minutes away. So while she was at work I scooped up a total of 10 knives and a pair of scissors and brought them in, the next day I went back and got them and was amazed at the difference. She has been using them non-stop and is so appreciative that they are back to the quaility of cut that is worthy of the Wusthof name.

This is a well run business with excellent customer service and expertise in sharpening knives and…read moregardening tools. I have been using their services for several years now and have always been pleased.

It was third Thursday in Northfield. Music, food and shopping for all. We stopped in after dinner…read morefor a little shopping. The Firefly jewelry from Guatemala is stunning and caught my eye immediately. My friends purchased clothing that was so soft it almost melted in your hands. Lots of beautiful items and decent prices. Staff were very helpful and patient as I tried on several jewelry combinations. We will be back.

My wife and I stopped in to browse this wonderful little shop after shopping at the Farmers Market…read moreSaturday morning. A nice activity after the Market. Readers, you will find many pieces that are wonderful for yourselves and also as gifts. We do think that gifts can be found for about anyone. Loads of fun stuff and no junk. That does not imply expensive, it means that it's a pleasure to browse and shop in this friendly shop. Northfield is better for this shop. Stop in, you'll not regret it.