Liling got too busy with other projects, seems disorganized and dropped the ball on all the timely…read moreaspects of our renovation where we needed to purchase materials ahead of when the contractor needed them. She didn't read emails and then when we asked her to PLEASE focus and get stuff ordered, she quit! She said she was used to having clients who wanted to be DIY and take on a lot of the project themselves which she did not explain at the outset and seems very odd for a professional designer. We lack the time and the expertise and we had no confidence the things she wanted us to do on our own would come out well--that's why we hired a designer! Our contractor was inconvenienced and needs to move on other projects and leave ours unfinished so our project will be greatly delayed. She concluded that she would not charge us, as if that solved everything, when it did not make up for all the time we wasted on her. We hired her because makes a good personal impression and is pleasant and a friend had a good experience with a limited project, but ultimately with us she behaved unprofessionally and it was just a really unfortunate experience. I'd say, at the very least, ask her a lot of questions before you entrust your job to her and don't do anything time-sensitive!

I cannot say enough about LiLing Lampell at Just the Touch! If I could give her more than 5 Stars,…read moreI would! We got introduced to LiLing through our realtors from Condo Connect Realty (Mei Liang and Ken Deleon). We had high expectations for her staging experience because we know our agents wouldn't work with anyone who wasn't excellent. Liling did not disappoint! (1) PROFESSIONAL: From the first time we met LiLing to do a partial staging for our home, we knew it was going to be a great experience. She was very considerate of our tastes and existing furniture/artwork. Because we were going to be living in our home during the selling process, she worked with us to make sure the place looked beautiful while allowing it to be functional. Definitely a hard balance to strike! (2) KNOWLEDGEABLE: She has been doing staging for many years in a very competitive market. Her background in fine arts (and even as an art/staging instructor) was extremely valuable. LiLing educated us throughout the entire staging process and pointed out things we never noticed. (3) COMMUNICATION: LiLing's responsiveness in communications and clarity throughout the process took out a lot of the stress that typically comes with staging your home. We were always able to reach LiLing from little to big topics. We even had some last minute requests, and she always helped us with a smile. (4) CUSTOMER-ORIENTED: Last but definitely not least, LiLing not only lived up to our expectations, but she over delivered. She was customer-oriented every step of the way from her patience, educative approach, flexible style, and dealing with last minute requests. I would recommend LiLing at Just the Touch to anyone with the highest endorsement. She would definitely be the only designer we would consider for our next real estate transaction in the area.

My fiancee and I had been going to open houses for almost a year just to get an idea of the market…read more Of course every time that you go to one of those the realtor who's showing the place always asks you if you're working with a realtor. For several months we politely declined as we were just looking and really weren't ready to buy. At one of those open houses we were lucky enough to meet Janine. We immediately got a great feeling from her, especially when we saw the list of the other units that she was showing. We were expecting to spend about $600-650K, and most of the units she was working on were that price or even lower. We were even more impressed when she told us that she was helping some clients out with studios for something around $300K. To us that just proved that she was the right realtor for first-time home buyers like ourselves. We wound up putting a bid on a place that we found with her almost instantly, but unfortunately it fell through due to a complex chain of events I won't bore you with here. The short story is that Janine was unbelievably helpful during the bidding process, and even more helpful when things didn't work out. We're taking a quick break from the housing search right now, but we expect to be back in the market in the next few months and will definitely be working with Janine again. We'd highly recommend her to any other first-time home buyers.

I endorse Janine Hunn for her thorough and professional attention to completing her transaction on…read moreour behalf. My partner and I purchased two lots on 3rd street, and she was terrific in getting through the thicket, especially in dealing with one of the sellers, who wanted to changeup the terms and conditions , including trying to give her a reduction in her commission while in contract. She was very calm and precise, and ultimately and on time closed the deal for us, in spite of obstacles she had to deal with. I would gladly work with her again. Bill Kennedy

I tried to work with Carrie on a new home purchase and home sale but the service I received was…read morevery poor. Homebuyers and homeowners looking to sell expect a high level of service in this area. Some business basics/customer service basics were lacking with this agent. I could not trust her with such an important transaction and I recommend others find another realtor.

We have used Carrie for three moves in the past five years. We couldn't ask for a better realtor…read more She is knowledgeable, extremely caring and really listens to what we're looking for in a home. She strikes the perfect balance of trying to meet our (sometimes unrealistic) goals while managing our expectations of what the market will support at a given moment. The outcome has been a synergy of efforts that has brought us wonderful results! We highly recommend Carrie's service to anyone searching for a home on the Peninsula.

I've been lucky enough to get Kevin Hackett (owner and architect at Siol) to design some items for…read moreour home interior. Kevin has the supreme ability to really get what it is that you are dreaming of, and deliver designs that are above and beyond the call of duty. My experience with him went something like this: - I went on an on, in a manner completely devoid of architectural/design lingo or know how, about the 1) dream cabinet and 2) bedroom wall artistic backdrop. - Within a week, the designs were presented and they were exactly what I had dreamed of and yet nothing I could ever have imagined...they were perfect. Work of a genius. - The work was quoted our and plans for using recycled materials and conducting the work in a way that reduced our overall footprint were on the board. - Next step - build the gorgeous items and have a home that is a living work of art... I mean these ideas were crazy artsy from my brain and Siol made the real. Put yourself in good hands, go with Siol. If Kevin is ok with it, I will load the designs for you all to get an idea...

Jessica and Kevin at Siol bring me peace when it comes to design advice. I have had the pleasure…read moreof receiving their help to give my home beautiful aspects, and eye pleasing spaces. They have informed and satiated my curiosity into how to efficiently utilize space and energy, while ultimately keeping a client's satisfaction in mind. Most importantly, their design process is so multifaceted, that the result is a feeling that your space really conforms to you. They are dedicated to that connectedness.

This is a review on apartment building for 926 woodside. First of all parking is an ordeal I'll go…read moreinto that later. Dealing with Andy, the property manager, has been close to a nightmare. He has very low customer service skills and makes you feel like your option doesn't matter. He gets really defensive when you ask about bills or reach out to him about basically anything. You have to pay monthly for parking $75 a month and can only have one spot and if you park a 2nd car in guest parking you may get towed causing constant anxiety. I think they need to have the option to obtain parking permits for a 2nd vehicle. Other than that this building is clean and well kept. If they decide to replace Andy, we will likely renew our lease. Until then we won't.

We were on the buying end of a transaction involving Sequoia Realty Services and Alicia Nardini…read more One thing that stood out to us was the exaggeration of the square footage in the MLS. While it may seem like a minor thing to some, there were 3 different square footage numbers. 1. Alicia Nardini's of Sequoia Realty Services square footage number of 1560 square feet. 2. County Records of 1525 square feet. 3. Actual measured square feet by appraiser of 1463 sq/ft which is a difference of almost 100 square feet, or a 10x10 room, compared to the listing agent's (Alicia Nardini) claim on the MLS. This misrepresentation, however minor depending on how you view it, created some issues on the appraisal especially at the sale of the home years later and in a hot market where contingencies are often waived, there wasn't many options left for us. I noticed that Alicia Nardini is mentioned in another unfavorable review on Yelp for a deceptive/misleading listing regarding the city. It certainly makes me wonder and hopefully will allow you as a reader to consider the facts and experiences of others. We felt wronged here and hope others can benefit from our education. We learned a valuable lesson and it certainly hurt our view of Sequoia Realty Services and Alicia Nardini. Make your own judgment and learn from this experience. Thanks for reading.

Naomi knows style and service, and that is clear in everything she does. She put together a…read morecustomized plan for us, using her extensive network, and made every step of our redesign easy. If something wasn't quite right, she fixed it, and we love our finished product. She's fun to work with, super responsive and knows what looks good. Thank you, Naomi!

I recently worked with Naomi and she did an exceptional job…read more When I approached Naomi, I was struggling to develop a vision for my Austin home. She not only helped me define that vision but executed it on my behalf. I wanted to incorporate my love for Californian design accents while honoring the Austin-style architecture of my home. Naomi has the ability to blend these elements together through her thoughtful use of color, texture, and furniture. The quality of the materials she sourced exceeded my expectations, especially given the tight deadline I provided. With last-minute requests, she managed everything with remarkable organization and the same attention to detail as if she'd had more time. Would definitely recommend.

We loved Karen's energy and personality the moment we met her. We met with three other realtors…read moreand felt the most comfortable with Karen handling the sale of our house. We live out of state and she handled every aspect of our house sale for us once we handed over the keys. From setting up contractors for some minor remodeling and updating of the house to making sure that the backyard was taken care of. The house was beautifully prepared for sale and staged. The pictures of the listing really made the rooms come to life. We hardly recognized it! We could not have been happier with Karen and completely trusted her expertise with the entire sale process. She listed the house at a fair market price and we were thrilled with the final sale we got!

Karen was an absolute pleasure to work with. She took care of all the details so I had nothing to…read moreworry about during my cross country move to the Bay Area. She is very pleasant and positive person and vary responsive in her communication. I will recommend her to anyone who is looking for a realtor. Thanks Karen.

Chanthy and her team did an absolutely wonderful job staging our duplex home. We constantly…read morereceived compliments about how beautiful, warm, and cozy the house looked. Their staging truly made the home feel inviting and helped showcase it at its very best and it sold with multiple offers. Their prices were also very competitive, and Chanthy was incredibly responsive, professional, and a pleasure to work with throughout the entire process. I highly recommend Chanthy and her team to anyone looking for a talented, reliable, and reasonably priced home stager!

The staging Chanthy did for my townhouse was out of this world. The place looked very attractive,…read morethe communication and pricing was fair and super clear. Love their service, highly recommended!