Wow, someone who cares. We have a large three story lake house surrounded by trees with a steep…read more12/12 pitch roof. Had trouble finding a contractor willing to take it on at a reasonable price. Legacy did all they promised at a reasonable price. Jose, their foreman and his eight man crew roped themselves to the roof and finished the house and outbuilding in two days. Incredible hard work done well. Highly recommended.

Did a good job. No complaints at all. Better price than anyone else. Job only took one day which…read moresurprised me a lot.

Mike did seamless eave troughs on the entire house…read more He and his crew were fast, neat and did excellent work. They cleaned everything up when finished and had me inspect the job. It really transformed the house, a very clean look. There also wasn't a huge wait time after the bid until he started. I am very happy overall.

Mike and his crew have done several projects for us in the past 10 years. Finished out our…read moreunfinished basement, added a beautiful 2nd story deck. Completed cabinet work, and put shelves and updates in our master bedroom walk in closet. I've always been more than please with his craftsmanship and response. Always very professional and top quality work. I highly recommend him.

Great company and great service! I highly recommend this company for their quality service and…read moreworkmanship. Debbie stayed in contact with me and Tom was on time and very knowledgeable! I will definitely use them again and you should too!!

Michigan door maintenance replaced the springs on my garage door. Service was really good, same…read moreday that I called in. They gave me a quote of $185 over the phone, and their were no surprises once the service guy showed up. Hopefully I don't need to call them again, but I will if I need to.

Unreliable! Untrustworthy! Unacceptable! I had an…read moreappointment for service for over two weeks. I drove up north to my cottage for the appointment. Jennifer told me they were too busy that day. Rescheduled me for the following morning. When they no-showed I called them and she said they "forgot about me." They apologized and said the owner Chris would call and come out that night. They no-showed again and I never heard back from them again. The worst of the worst. Zero concern for customer satisfaction. Take your business somewhere else.

Over the last 10 or 15 years, we have had ODS install garage doors at our home in Gaylord, for a…read morerental and then again when we retired to another house in Wolverine. All three experiences were very positive. Staff were competent, professional and courteous. We have never had any problems with the doors themselves. The oldest of the three doors is at the rental which we still have and it's still functioning well after 12 years. We recommend them without hesitation! Kim and Ric B.

Awesome roof replacement Would recommend to others…read more Fast, and clean a job well done Love the color of the roofing

ASAP roofing gave me a quote for my cottage and shed with porch roof…read more They came out, climbed on the roof to see what had to be done and also seen the roofing material that was there for them to put on. The men did a decent job of putting the roof on, but did not clean up. They said that since the snow was starting they would finish the shed and porch in the spring and clean up all the old roofing then. Unfortunately, the owner sent a bill that was for more than the quote that was for both buildings with the other building not being finished yet. It came as a shock. I had to ask a lawyer what to do. He said to pay them less for not finishing the job. So, that is what I did with a letter of explanation and complaint. They had promised to clean up the old roofing material they left all around the property. They also promised to use a big magnet to clean up the nails. This took over seven months to get them to do and they never cleaned up the nails as promised. After sending message after message to get them to clean up the mess. The owner then said I never paid, but I did!!! And, again, he never cleaned up the nails. And only after threatening to warn the public did he send a message that he wanted to finish the job of roofing the shed and porch. The public needs to be aware of his business practice to avoid the hassles I went through.

We had Family come out and install a new furnace for us. From the initial call to the day of…read moreinstallation we felt like we were treaded like Family. We highly recommend Family Plumbing and Heating and will continue to use them in the future.

I'll be posting a very detailed review complete with model number and a price breakdown later today…read morebut I wanted to get this out quickly to save anyone the mistake of using this company. First they don't and WON'T give a parts and labor price breakdown on their estimates or invoices which should have been the first red flag. I've used this plumbing service before but didn't require any expensive parts previously. Their labor rate is high but you get what you pay for in my opinion so I don't mind that. However I received an estimate for $1600 for parts and labor combined to replace a pressurized well tank and again they refused to separate it. I figured that it was a complicated installation because I priced the tanks and they cost around 4 to 5 hundred dollars. We were without water so I agreed to the estimate. They came on Friday but said they couldn't complete the job until Monday due to parts availability even though the parts are available at every local hardware and big box store. Monday came and went after being without water all weekend and they stated that the parts came in late and that they couldn't finish until Tuesday. I was extremely surprised when the plumber called me and said that he was finished after an hour. ONE hour of labor and a $500 tank cost me $1600. I believe their labor is $160/hr. I'll be posting the exact model number when I get home so everyone can see exactly how much they overcharged and actually just plain price gouged me. My fault for agreeing to the price but shame on Family Plumbing and Heating for not being more transparent with their pricing, not hitting promised deadlines and doubling or even tripling the price of parts when people are desperate, just want running water, and unnecessarily removing a part that was working but leaking a little to shut off water to the house for the whole weekend and putting us in a position where switching companies would have added to the time that we were without water and creating a desperate situation. I have cancelled my service contract with Family Plumbing and Heating and I'll be using J&P heating and cooling going forward. Hopefully this will save a few people from being ripped off.

Great job I was…read moreable to make a quick phone call, schedule the appointment right away, which was a great positive for T&M Plumbing They showed up 1/2 hour earlier than promised, which was great for our home needs The price paid was definitely better than I had thought, since it was really an emergency situation for us It was great to know, that they will send me a reminder about the need to clean the tank in a few years