No one ever called back. I have tried this company before and they never respond. I even tried to…read moresend an email, but their website for contacting them doesn't work.

From the owner: Specializing in: - Siding Contractors…read more- Roofing Contractors - Building Contractors

I found Big Rapid Roofing via consulting the Timberline GAF website to see what roofers near me…read morewere GAF certified and trained. Gus from Big Rapids Roofing came out and gave a much better price than other bids I got, plus his company uses the brand shingle and holds the certification I wanted. I was delayed until into December from starting by my chimney build, but as soon as my chimney was finished Big Rapids Roofing was able to start. They had to blow snow off the roof in order to work. Their crew did an excellent job, worked from daybreak on into dark. Their clean up was pristine. Because of the winter weather, their equipment left some tracks in the yard, and they made every effort to remedy this by sending a guy with several bags of dirt and grass seed to repair the yard. I didn't press for this, they did it because they were responsible.

We contacted Big Rapids Roofing twice for some repairs at different times and never got a call back…read moreon either one. I'm giving a two star on our experience with the company. I can't honestly rate the company's work, other than obviously they didn't want the job. I did message a person from the company twice and she was going to get with the project manager, who never got back with us. We have since gotten the work done and no longer need their services. Would I recommend this company? I doubt very much, doesn't seem they want to work.

I am so happy that I went with Norhtshore Exteriors. I interviewed several sales people to find a…read morecompany that I felt would do their best, and give me the best results, and I found that company when I met with Trevor Mitchell with Northshore Exteriors. We spoke at length, and I believe he was at my home for more than an hour, the first time. He understood what I wanted because his quotes reflected what I was interested in doing. After receiving his quotes, I called and spoke with Certainteed, the shingle manufacturer that I preferred, and they told me that Northshore Exteriors had the highest level of certification for their installers and not only gave me peace of mind but this also allowed me to purchase the 50 year transferrable guarantee. I did not feel pressured in the least and I really appreciated that. I went to their office/store several times to review my choices of style and color And before I made the final decision, I went to Wimsatt, who supplies the shingles, and I was able to see the two shingles I was deciding between and which allowed me to make my decision, there and then, as I saw it as it would look on my house. When the crew came to do the shingle/roof removal and installation the foreman, Thomas, was extemely thorough, making sure I knew everything that was happening and why. He also explained to m all of thee problems that they found that caused all of my problems and how they were going to take care of the issue to ensure that my 50 year warranty would hopefully never need to come into play. He was so sweet and professional, as were all of the crew. Speaking of the crew, their work was Excellent and they obviously knew what they were doing. They got to the work site early and stayed long, always cleaning up meticulously behind themselves. I couldn't be happier with the roof, it's Gorgeous. Finally the trim around the windows and the new soffit and fascia came a couple days later and Rex, the foreman for that crew was just as professional and easy to work with as was Thomas. This crew, who specialized in this area of the roof, really knew what they were doing. There were several issues which needed special attention and it was all addressed and no one would know by looking at my home. I know I made the right decision, Northshore Exteriors was top notch all the way around, nothing but perfection. Thank you! Laura Baylis Lake Ann, MI

Most incompetent, corrupt, dishonest, and lying group of people if you have any knowledge about how…read morea job is supposed to be completed. Roof ridge vents added without cutting out the wood to allow the vent to work. Where other square vents were removed only roofing covered the opening. No building permit pulled for repairing the decking that had 1-1/2" gaps in several areas, 1" gaps on average. No starter strip used. Their sloppy work voided any warranty from the manufacturer of the material.

They were amazing. So fast in and out got the whole roof done in 1 day siding in less than a week…read morewas so quick and fully cleaned up. Their customer service had me fully confident in their work the entire job. The price was reasonable for the work and was exactly what I wanted. The owner was a absolute pleasure and made me feel good I picked them. 100% recommend.

Very satisfied with our new shingle roof last fall. Mi…read moreroofing contractor were very knowledgeable worked very hard did a great job. Recommended to my parents, who are having them do there roof this spring

Anyone in the market for Window replacement? Do yourself a favor and DO NOT contact Midwest…read moreExteriors out of Williamsburg/TC! I talked to some clown over a week ago for an estimate on the shop. He scheduled us for tomorrow at 10am. Tonight at 5:05pm I get a call from some girl saying he wasn't going to make it since there isn't enough time between his appointments. Now I understand shit happens, BUT you really waited to call after hours to let me know? Good thing I was still there. That is so unprofessional of this place. The real kicker was she didn't offer to change the time or reschedule Great business practices on their part!

The caller that I had interacted with thought the BBB was there to protect them and not the…read moreconsumer and wouldn't help us without more personal information that I was willing to share.