Dr. Lavine when I was a teenager. I broke my fronteeth 1 week before high school. He fixed me up…read moreand made me comfortable with dentist. I later moved to Virgina and now in Florida. He is a great dentist and I am so happy to see he is still practing.

I waited 45 minutes after my check in time. Ready to walk out when I got called back. Sorry.. we…read moredo not provide the service that the scheduler at your company scheduled me for. Don't go here.

1st visit was good. I sat in the back room for 30 minutes waiting on the dentist. He was very…read moreknowledgeable and kind. I waited another 30 minutes for Kendall (finance) to discuss upcoming cost and procedures. She was kind initially. I was referred to Orthodontics in Middletown for a root canal. They couldn't see me for a month. I proceeded to make an appt at my regular dentist. I requested my X-rays and was told I would have them via email prior to my app that day. Needless to say 9 days later and I still didn't get them. I called many times, got hung up on, told Kendall will call you back and she never returned my calls. I felt like once I decided to go elsewhere I was no longer a priority. Thanks to Dominic who handle my issue immediately after calling for 4 or 5 days to get someone on the phone. Not the best way to treat a 1st and last time client.

I was referred to this practice by my general dentist. I was given a 2pm appointment and as I was…read morechecking in I found another patient, also checking in for the same time!! I was put in a room and asked to sit in the dentist's chair and an assistant came to get my history - stated that I should be on insulin for my diabetes - couldn't understand that I was on metformin. Said she was not sure they could extract the tooth. After sometime , I got uncomfortable in the chair, so I stood up and looked out the window. At 245pm the doctor showed up and yelled at me for standing up - when I explained that I was uncomfortable due to the delay, he yelled that this was a doctor's office and I what did I expect! Stay away from this arrogant man and his practice!!!

My daughter had an appointment to have her wisdom teeth removed. She is very nervous about needles…read moreand based on the consultation, we were under the impression I would be allowed to go back with her. When we arrived we were told no one is allowed with the patient. Had we known that, she could have prepared herself. However, instead of this doctor trying to make her feel comfortable, his behavior was appalling, he starts barking about this is his domain and his rules and we can make another appointment and he'll do her surgery under his rules in his domain. So needless to say, we left and will not be going back. P*** poor patient care and consideration is the best way I can describe this situation.

1. Unprofessional and Aggressive Behavior: During my dental…read moreappointment on October 1, 2025, Dr. Rodek abruptly left the treatment room, appeared visibly upset over a personal matter, and failed to address my expressed concerns. She stated, "Well, I'm upset about a personal matter, and you can talk to my office manager about whatever you're upset about!" The office manager did not come in, nor did Dr. Rodek return, so I left. Her actions and behavior were alarming. I was unsure if she was under the influence or experiencing a mental health crisis, but regardless, I did not feel safe receiving dental care from her. 2. Dismissal of Patient Concerns: Over the past year, I reported persistent dental pain and concerns about a possible injury or issue with my teeth. My concerns were repeatedly dismissed, including a dental exam lasting approximately 30 seconds and refusal to check my dental night guard for necessary adjustments. My pain which started over a year ago worsened over the weekend of September 20-21, 2025, leading me to call the office's after-hours number. The office was closed for Rosh Hashanah that Monday, but I did not receive a callback the following day. I had to call again and was advised by a receptionist to consult an endodontist, who discovered I had a fractured tooth and required a root canal. I take excellent care of my teeth and have never missed a six-month cleaning. Aside from a few cavities over my lifetime, I have never required specialized dental care or experienced dental pain, abscesses, infections, injuries, or gum disease. Given these circumstances, I believe it is entirely reasonable for any patient to be upset. 3. Declining Quality of Care and Practice Management: Dr. Rodek's presence at the practice has become increasingly infrequent, and dental exams are rushed if I even see her. There have been frequent staff changes (hygienists and dentists), and I have observed questionable billing practices, such as charging for full exams despite spending less than a minute with patients or not seeing them at all. 4. Loss of Trust and Perceived Safety Risks: Dr. Rodek's conduct during my last appointment raised concerns about her fitness to provide care. I no longer feel safe or trust her to treat myself or my family. Despite her unprofessional actions and behavior, I received a letter from her practice formally notifying me of her decision to terminate our professional dental relationship, effective October 30, 2025. She stated that this decision was based on my actions during my appointment on October 1, 2025, specifically that I allegedly left the office before my scheduled treatment was complete.

Be careful, they say "it is a common thing for crowns to pop off"…read more I am writing with full regrets and disappointments. In 04/2023, I got a new crown from Rodek Dental because of re-treatment of the root canal. 2 months later, I moved away from the DMV area. In 12/2023, only 7 month after getting the crown, without any precaution, it fell off while I was having dinner and chewing foods. It was a scary and very unpleasant experience. In 01/2024, I went to a dentist in the area where I currently live. After examination, here I quote, "Something was wrong with the first job. A crown should have lasted for many many years." "I will not work on someone else's bad work. I can't be responsible for future if I do it today." The dentist refused to put this old crown back, and I need to get a new crown. However, the dental insurance only covers 1 crown for each tooth every 60 months (5 years). Rodek claimed the treatment code but did not do a proper job. It means I have to pay more than $1000 out-of-pocket to fix their job. On 01/03/2024, I reached out to Rodek Dental about this situation. But they are reluctant in replying in emails. On 01/09/2024, (this is the only response email I got and I was ghosted ever after) Rodek Dental replied, "It is a common thing for crowns to pop off". "I see no evidence of faulty work." Well, the faulty work is pretty self-presenting -- it fell off! Rodek Dental is very unprofessional and immoral. What happened to me was unfair.