Instead of extracting the tooth, was told a root canal needed to be done so was referred to another…read moredental office in Bel Air, that same tooth cracked the same night following the root canal... I immediately called Magical Smiles to let them know what happened, spoke directly to the Dr. and she said she tried to call me to let me know that after further review of my Ex-rays she determined that the tooth was not stable enough for a root canal... REALLY!!??? I didn't see any missed calls from them or have any messages, so I don't think she tried to contact me!!! Now I have to go to an oral surgeon to have it resolved, the anxiety is overwhelming!! The funny thing is a friend of mine experienced the exact same thing with this exact same dental office!! Hmmmmm!!! TERRIBLE EXPERIENCE!!!!!

The Dentist and the dental assistants are very patient and it is clear that they actually care…read moreabout the patients well being. My children have very complicated dentition but I can tell that this dentist is up for the challenge. She is trustworthy and honest.

At my second appointment, I waited 30 minutes after my cleaning to be seen by the dentist. She…read morenever came so I left. My time was not respected even though you're required to show up to the appointment on time and if not, they make you reschedule. I called them and said to cancel any further appointments because I would not be coming back. Fast forward... I found a new dentist and this office refuses to send my X-rays. They hung up on the receptionist at my new dental office !!! Unbelievable.

Great quality! Exceptional service with a Smile (pun intended) I have been coming here for many…read moreyears!

I have used Carr Family Dentistry for over 20 years my children and grandchildren do also. They are…read moreprofessional, appointments are scheduled and the wait if there is one is 5 minutes or less.

It appears the appointments that are made far in advance from the last appointment are not being…read morekept. my recent experience just last Thursday, came with a message on my phone saying my appointment had been canceled. for Friday, May 6, 2022, at 10AM. I called the office immediately to reschedule. The Lady at the office told me that the hygienist would not be in the building that day. She gave me appointment for Monday, May 9th at 10AM. So, I arrive for the scheduled appointment and the lady behind the counter tells me my appointment is for 2:40 PM. She told me that I received a text message telling me the appointment and time scheduled. She also said that another text message would be sent to my phone 1-hour before the scheduled 2:40 appointment None of the text messages happened except for the one on Thursday canceling my appointment. The Lady behind the desk did not tell me she would fit me in, try to resolve the time spent driving to the appointment or apologize for the mistake someone made. She did not know who told me I had a scheduled appointment for 10AM. When I asked about how many hygienists' they have there she told me 3. Frustrated in Earleville.

1. Unprofessional and Aggressive Behavior: During my dental…read moreappointment on October 1, 2025, Dr. Rodek abruptly left the treatment room, appeared visibly upset over a personal matter, and failed to address my expressed concerns. She stated, "Well, I'm upset about a personal matter, and you can talk to my office manager about whatever you're upset about!" The office manager did not come in, nor did Dr. Rodek return, so I left. Her actions and behavior were alarming. I was unsure if she was under the influence or experiencing a mental health crisis, but regardless, I did not feel safe receiving dental care from her. 2. Dismissal of Patient Concerns: Over the past year, I reported persistent dental pain and concerns about a possible injury or issue with my teeth. My concerns were repeatedly dismissed, including a dental exam lasting approximately 30 seconds and refusal to check my dental night guard for necessary adjustments. My pain which started over a year ago worsened over the weekend of September 20-21, 2025, leading me to call the office's after-hours number. The office was closed for Rosh Hashanah that Monday, but I did not receive a callback the following day. I had to call again and was advised by a receptionist to consult an endodontist, who discovered I had a fractured tooth and required a root canal. I take excellent care of my teeth and have never missed a six-month cleaning. Aside from a few cavities over my lifetime, I have never required specialized dental care or experienced dental pain, abscesses, infections, injuries, or gum disease. Given these circumstances, I believe it is entirely reasonable for any patient to be upset. 3. Declining Quality of Care and Practice Management: Dr. Rodek's presence at the practice has become increasingly infrequent, and dental exams are rushed if I even see her. There have been frequent staff changes (hygienists and dentists), and I have observed questionable billing practices, such as charging for full exams despite spending less than a minute with patients or not seeing them at all. 4. Loss of Trust and Perceived Safety Risks: Dr. Rodek's conduct during my last appointment raised concerns about her fitness to provide care. I no longer feel safe or trust her to treat myself or my family. Despite her unprofessional actions and behavior, I received a letter from her practice formally notifying me of her decision to terminate our professional dental relationship, effective October 30, 2025. She stated that this decision was based on my actions during my appointment on October 1, 2025, specifically that I allegedly left the office before my scheduled treatment was complete.

Be careful, they say "it is a common thing for crowns to pop off"…read more I am writing with full regrets and disappointments. In 04/2023, I got a new crown from Rodek Dental because of re-treatment of the root canal. 2 months later, I moved away from the DMV area. In 12/2023, only 7 month after getting the crown, without any precaution, it fell off while I was having dinner and chewing foods. It was a scary and very unpleasant experience. In 01/2024, I went to a dentist in the area where I currently live. After examination, here I quote, "Something was wrong with the first job. A crown should have lasted for many many years." "I will not work on someone else's bad work. I can't be responsible for future if I do it today." The dentist refused to put this old crown back, and I need to get a new crown. However, the dental insurance only covers 1 crown for each tooth every 60 months (5 years). Rodek claimed the treatment code but did not do a proper job. It means I have to pay more than $1000 out-of-pocket to fix their job. On 01/03/2024, I reached out to Rodek Dental about this situation. But they are reluctant in replying in emails. On 01/09/2024, (this is the only response email I got and I was ghosted ever after) Rodek Dental replied, "It is a common thing for crowns to pop off". "I see no evidence of faulty work." Well, the faulty work is pretty self-presenting -- it fell off! Rodek Dental is very unprofessional and immoral. What happened to me was unfair.

Had treatment for filings. Called to ask why my teeth felt like a toddler had completed the work…read more My teeth surface is so rough and uneven. The phone operator said that was part of my treatment. It was a female Dr who completed the work. Of all the dental services I've ever had this was the worst! Now I will need to pay to have all the teeth filed to be filled correctly and smoothed out. Don't go here IF you expect to smile again.

First time going. Needed a root canal & crown. Everyone was very nice & professional. Very clean…read morealso. Also took my insurance

1st visit was good. I sat in the back room for 30 minutes waiting on the dentist. He was very…read moreknowledgeable and kind. I waited another 30 minutes for Kendall (finance) to discuss upcoming cost and procedures. She was kind initially. I was referred to Orthodontics in Middletown for a root canal. They couldn't see me for a month. I proceeded to make an appt at my regular dentist. I requested my X-rays and was told I would have them via email prior to my app that day. Needless to say 9 days later and I still didn't get them. I called many times, got hung up on, told Kendall will call you back and she never returned my calls. I felt like once I decided to go elsewhere I was no longer a priority. Thanks to Dominic who handle my issue immediately after calling for 4 or 5 days to get someone on the phone. Not the best way to treat a 1st and last time client.

I waited 45 minutes after my check in time. Ready to walk out when I got called back. Sorry.. we…read moredo not provide the service that the scheduler at your company scheduled me for. Don't go here.

Do not take your child here. They not only belittled my choice to breastfeed, but went on to tell…read moreme I had a low supply (I have an oversupply) and then forcefully retracted my son's uncircumcised penis. He is 1. What kind of doctor doesn't know how to care for an uncircumcised boy? He had to be taken to the hospital after seeing Dr. Chaudhry..terrible.

DO NOT WASTE YOUR TIME! i have been going to Dr. Aslam for 7 yrs now. I used to have nothing but…read morenice things to say. But now, his staff is horrroble and lazy! I have been waiting for a prescription authorization to be sent to my insurance company for 9 days. And the only thing the staff tells me is they can send a message to his MA. Who i was told never checks her messages. Not only have I had this issue. But earlier this week the dr left early, and i was not informed. So i drove an hr to go to see a dr that wasnt there. Not to mention the pharmacy in the building is always out of everything. I was told since i was a new customer (even though im not) that they could not fill my prescription, because they had to keep what they for theyre regulars.

The receptionist is a horrible, rude, and nasty person. My son is the nicest politest person…read morearound. I raised him to respect people and have been told I did a great job many times in the 29yrs. that he's been on this earth. For him to be so upset and mad at this woman something horrible was done to him. If you are considering going here think real hard. They are not nice at all.BBB is my next step.

One dentist in the office one receptionist and no help with the patients office is outdated not in…read moregood shape

My wife and I moved to this practice and had a cleaning done today. My hygeanist Janet was awesome…read more felt comfortable, yes comfortable, helped me out from the waiting room with paper work and super experience, wife felt we made the best move and the office was nice and friendl!! 5 stars!!

I have been using this practice since my mom started taking 35 years ago. I absolutely love them!…read more I have had the same hygienist for all of these years and they take such good care of me. The place is very clean and the staff is friendly. They offer all of the services I need in once place. I highly recommend them! Corrine Newark, DE