I always have a great experience when I go to a visit with Dr. Collins. He is very gentle &…read morekind..... his care is top quality & his staff is also friendly & kind. He takes time to listen to my questions and needs. I highly recommend Dr. Scott Collins !

Do you grind or clinch your teeth? Me too…read more My upper teeth have ground down, cracked & gotten super jagged. That is, until Dr. Scott Collin & his team performed real magic. BTW Scott was voted 2022 Best Dentist in Cecil County MD. We'll earned. Super thankful & happy! Friendly, responsive, & personable.

The Dentist and the dental assistants are very patient and it is clear that they actually care…read moreabout the patients well being. My children have very complicated dentition but I can tell that this dentist is up for the challenge. She is trustworthy and honest.

Ghetto dentist in a a strip mall in Elkton. What can you expect?…read moreYou fill out your information on a dry erase board (there is no way you can read the names of medications and milligrams like that) nor past surgeries so from the start they dont pretend to care. Will schedule an appointment for a consultation just to get the fee and then do nothing at the appointment besides refer you to someone else. You could have at least cleaned my teeth if you couldn't have extracted my tooth. The main dentist who is old is rude and dismissive. Complete bitch with no bedside manor. No empathy and doesnt pretend to care. Seems like an office that milks medicaid and prays on the fact that people who live in that area cant get around easily and have take what they can get. With that being said I can and will travel down to the U of MD. Keep driving

At my second appointment, I waited 30 minutes after my cleaning to be seen by the dentist. She…read morenever came so I left. My time was not respected even though you're required to show up to the appointment on time and if not, they make you reschedule. I called them and said to cancel any further appointments because I would not be coming back. Fast forward... I found a new dentist and this office refuses to send my X-rays. They hung up on the receptionist at my new dental office !!! Unbelievable.

Great quality! Exceptional service with a Smile (pun intended) I have been coming here for many…read moreyears!

I have used Carr Family Dentistry for over 20 years my children and grandchildren do also. They are…read moreprofessional, appointments are scheduled and the wait if there is one is 5 minutes or less.

It appears the appointments that are made far in advance from the last appointment are not being…read morekept. my recent experience just last Thursday, came with a message on my phone saying my appointment had been canceled. for Friday, May 6, 2022, at 10AM. I called the office immediately to reschedule. The Lady at the office told me that the hygienist would not be in the building that day. She gave me appointment for Monday, May 9th at 10AM. So, I arrive for the scheduled appointment and the lady behind the counter tells me my appointment is for 2:40 PM. She told me that I received a text message telling me the appointment and time scheduled. She also said that another text message would be sent to my phone 1-hour before the scheduled 2:40 appointment None of the text messages happened except for the one on Thursday canceling my appointment. The Lady behind the desk did not tell me she would fit me in, try to resolve the time spent driving to the appointment or apologize for the mistake someone made. She did not know who told me I had a scheduled appointment for 10AM. When I asked about how many hygienists' they have there she told me 3. Frustrated in Earleville.

1. Unprofessional and Aggressive Behavior: During my dental…read moreappointment on October 1, 2025, Dr. Rodek abruptly left the treatment room, appeared visibly upset over a personal matter, and failed to address my expressed concerns. She stated, "Well, I'm upset about a personal matter, and you can talk to my office manager about whatever you're upset about!" The office manager did not come in, nor did Dr. Rodek return, so I left. Her actions and behavior were alarming. I was unsure if she was under the influence or experiencing a mental health crisis, but regardless, I did not feel safe receiving dental care from her. 2. Dismissal of Patient Concerns: Over the past year, I reported persistent dental pain and concerns about a possible injury or issue with my teeth. My concerns were repeatedly dismissed, including a dental exam lasting approximately 30 seconds and refusal to check my dental night guard for necessary adjustments. My pain which started over a year ago worsened over the weekend of September 20-21, 2025, leading me to call the office's after-hours number. The office was closed for Rosh Hashanah that Monday, but I did not receive a callback the following day. I had to call again and was advised by a receptionist to consult an endodontist, who discovered I had a fractured tooth and required a root canal. I take excellent care of my teeth and have never missed a six-month cleaning. Aside from a few cavities over my lifetime, I have never required specialized dental care or experienced dental pain, abscesses, infections, injuries, or gum disease. Given these circumstances, I believe it is entirely reasonable for any patient to be upset. 3. Declining Quality of Care and Practice Management: Dr. Rodek's presence at the practice has become increasingly infrequent, and dental exams are rushed if I even see her. There have been frequent staff changes (hygienists and dentists), and I have observed questionable billing practices, such as charging for full exams despite spending less than a minute with patients or not seeing them at all. 4. Loss of Trust and Perceived Safety Risks: Dr. Rodek's conduct during my last appointment raised concerns about her fitness to provide care. I no longer feel safe or trust her to treat myself or my family. Despite her unprofessional actions and behavior, I received a letter from her practice formally notifying me of her decision to terminate our professional dental relationship, effective October 30, 2025. She stated that this decision was based on my actions during my appointment on October 1, 2025, specifically that I allegedly left the office before my scheduled treatment was complete.

Be careful, they say "it is a common thing for crowns to pop off"…read more I am writing with full regrets and disappointments. In 04/2023, I got a new crown from Rodek Dental because of re-treatment of the root canal. 2 months later, I moved away from the DMV area. In 12/2023, only 7 month after getting the crown, without any precaution, it fell off while I was having dinner and chewing foods. It was a scary and very unpleasant experience. In 01/2024, I went to a dentist in the area where I currently live. After examination, here I quote, "Something was wrong with the first job. A crown should have lasted for many many years." "I will not work on someone else's bad work. I can't be responsible for future if I do it today." The dentist refused to put this old crown back, and I need to get a new crown. However, the dental insurance only covers 1 crown for each tooth every 60 months (5 years). Rodek claimed the treatment code but did not do a proper job. It means I have to pay more than $1000 out-of-pocket to fix their job. On 01/03/2024, I reached out to Rodek Dental about this situation. But they are reluctant in replying in emails. On 01/09/2024, (this is the only response email I got and I was ghosted ever after) Rodek Dental replied, "It is a common thing for crowns to pop off". "I see no evidence of faulty work." Well, the faulty work is pretty self-presenting -- it fell off! Rodek Dental is very unprofessional and immoral. What happened to me was unfair.

First time going. Needed a root canal & crown. Everyone was very nice & professional. Very clean…read morealso. Also took my insurance

Had treatment for filings. Called to ask why my teeth felt like a toddler had completed the work…read more My teeth surface is so rough and uneven. The phone operator said that was part of my treatment. It was a female Dr who completed the work. Of all the dental services I've ever had this was the worst! Now I will need to pay to have all the teeth filed to be filled correctly and smoothed out. Don't go here IF you expect to smile again.

From my first appointment until my most recent visit, everyone has been friendly, helpful and…read morecompassionate. The staff explained the entire process in detail and answered all my questions openly. Aspen dental has made this experience as seamless and painless as one could hope for. I will be forever grateful for their support through this journey to a beautiful smile.

I waited 45 minutes after my check in time. Ready to walk out when I got called back. Sorry.. we…read moredo not provide the service that the scheduler at your company scheduled me for. Don't go here.

The receptionist is a horrible, rude, and nasty person. My son is the nicest politest person…read morearound. I raised him to respect people and have been told I did a great job many times in the 29yrs. that he's been on this earth. For him to be so upset and mad at this woman something horrible was done to him. If you are considering going here think real hard. They are not nice at all.BBB is my next step.

One dentist in the office one receptionist and no help with the patients office is outdated not in…read moregood shape

We had great success with Dr Wyman and her team. She suggested early intervention and orthodontist…read moretreatment and my daughter did so well with the plan of action.

Took my children here when they were younger. Sat and discussed that my youngest would need a…read morepermanent retainer when they were all done because we KNEW they would lose anything that is removable. Was told they could do that. Braces came off, and they refused. Said they don't do that. Guess what? Here we are 15 years later with crooked teeth and an adult that is trying to figure out how they can get their teeth straight again now that they are mature enough to handle removable retainers. When I called them on this nonsense and asked them to re-do the braces, they refused and said we could pay all over again. There is no way I would ever give this place my business. Plus, the staff were never kind to the kids. Treated them like a job only. Makes me pretty frustrated.