I came to Dr. Grubb's office with the embarrassment of cracked, broken teeth which couldn't be…read morerepaired. I decided to get dentures. Everyone in this office, despite my embarrassing and negative feelings, treated me w/dignity and respect. Afterward, what n amazing transformation! My teeth look absolutely real and I feel so pretty again. Fortunately the lower teeth can be restored so we are in the midst of that, but I have, not for a minute, regretted coming to this office. My experience has been very positive and I have had great experiences with every employee as well. If you are embarrassed about your teeth and are considering having this sort of restoration, don't delay!!

All I can say is they are all FANTASTIC! I had extensive work done and I was treated with such…read moregentleness and kindness. The staff is equally kind. Very knowledgeable and will try their best to work with you. I have to admit, I don't care for, his being on the second floor. I have to use a walker plus double shoulder replacement on each shoulder, therefore I have to have help. They do have a stairlift but it doesn't go all the way up, due to an apartment. But, that is my only complaint because, once you go into the office, it is magnificent! I give Dr. Grubb, Dr. Ghaid and all the staff 100 out of 100!

UPDATE: Went to another dentist in HDG and they said I only had one area upper left molar that…read moreneeded treating. Packer Family Dentistry said I had numerous areas. GET A SECOND OPINION OR DON"T GO TO THEM! Dentist never saw my mouth during cleaning when hygienist stated I needed multiple cavities filled!!!!

PLEASE USE CAUTION. I waited for 45 minutes before someone…read moreeven came TO THE FRONT DESK. They apologized and told me a "Guaranteed Payor - AKA- military person" came in for an emergency and that the government would be paying for their dental work so the medical assistant jumped in to assist. How professional right... I then was in the chair for over an hour, Dr. Packer, clearly on SOMETHING - high, drunk or in between - spoke AT me, VERY close to my face- about politics, prescription drugs, how many times she has been nearly in trouble for over-prescribing, how much pain I MUST be in. She prescribed me ATIVAN and OXY for some jaw pain - to which I hadn't even seen the oral surgeon for an appt. yet. She told me this would help me sleep - didn't bother to ask what other medications I am on to provide interaction information. She then gave me her CELL phone number and told me she could get the surgical appt. bumped up for me if they were too busy. I contacted her, to which she told me she was half asleep because she just had a procedure herself and wouldnt be able to help. She just told me to contact other area dentists. My neighbor then proceeded to tell me she worked in this office for years and to NEVER go there. The owner is money hungry and unethical. Will bill and overcharge for unnecessary work or purposely ruin work for people. Also, her husband has cameras in every room and calls periodically throughout the day to ask about patients. HOW INAPPROPRIATE and HOW is this place in business. HOW isn't she in jail or unlicensed or sued?!

Robert A Amatuli, DDS, Star dental hygienist, and dental assistant were all amazing!! Coming from…read moresomeone who isn't the biggest fan of the dentist they made sure I knew everything that was happening and didn't move on until I understood completely. To top it all off I literally called at 11:40 am and got scheduled for a NP exam for the same day!! 10/10 experience!

Dr Amato is nice but the staff is totally incompetent at handling insurance claims. You can owe…read more$1,300 one moment, pay $600 and in 6 months time they tell you that you owe $3k. I'm going to their office tomorrow and I'll pay the goddamned extra charges just to stay the hell away from Aberdeen Dental. If you use this team keep good records because they do not know what they are doing.

I have two dental insurance plans, normally I don't pay a co-pay because of this. This time I'm…read moretold that since both plans are with United Concordia they both count as one, and that I should cancel one because I was just wasting money ( She qualified her statement by telling me how many years experience she had). After they had collected two co-pays I contacted United Concordia and was told that my Federal plan was primary, and my State plan was secondary but both would pay. I took the email to Dr. McGlothlin's staff, she said it must have been a resent change and agreed to refund the co-pays. Then an appointment was set for October 23rd for implants. Two weeks prior to the appointment I received a call. I was told that Dr. Kitts wanted to see me prior to the 23rd since it had been two years since I'd been seen to ensure that nothing had changed. I said " It hadn't been two years, closer to two months". She called back to say the Doctor still wanted to see me. Now in my heart I believed this to be no more than padding, but I drove the 600 miles from SC for the appointment. My fears were confirmed when the Doctor did no more than look at the previous x-rays and began giving me options for a treatment plan. I explained to the Doctor that we had already agreed on a plan and that I was scheduled for the implants on Friday. He said ok , you must have talked to the other doctor but we can do it that way. Now not only do I believe this appointment was padding, the guy wants me to believe that I had spoken to someone else. I arrived on the 23rd. to a warm greeting and then I was given a verbal plan that was different from what I'd agreed . When I objected I was told that Dr. McGlothlin and Dr. Kitts had discussed it and agreed. I told her that they hadn't discussed it with me. She went in the back and came back with the correct plan, but it was to late, Trust and confidence had already left the room, and I followed it out of the door without being seen. I'm still waiting for that co-pay reimbursement James Perry

Omg they were the Best - I bit down and piece of my tooth broke off - OMG the pain was crazyyyyyy -…read moreI called several places with NO Help at 440pm - at 445pm they asked me to come in as quickly as possible - I arrived at 5:04 - The staff is amazinggggggggg - friendly and really provide awesome service. I'm already battling with Lupus and Fibromyaglia so the last thing I need is additional pain or Dr's that just want to Medicate you with opiates - I'm very happy that I've found a Dental Office that works with you vs. One that is more concerned with Emptying your wallet

Great place I got everything taken care of with only a couple visits. I definetly recommend.read more

Went to SPHDG two times this week once for consultation and x-rays and one to fill a cavity on…read moreupper left molar. Both times the office was welcoming and Dr. Ali and assistants explained what they were doing and what mode of treatment was needed. What a difference from Parker Family Dentistry! Thank you for being professional and respecting people's time. I will see you next week for my twice a year cleaning.