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    8 years ago

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    Hotel Indigo Columbus at Riverfront Place - Conference

    Hotel Indigo Columbus at Riverfront Place

    (45 reviews)

    I did a road trip to Giorgia to visit my daughter. I chose this hotel because it seemed nice. I…read morebooked and paid in advance. I was still charged four lodging fees totaling over $1000. Above what I had paid. All different fees. While staying I did call the front desk asking about the fees. I was put on hold and left there. I had to hang up. After communicating with the hotel, Maneger was supposed to reach out to me to explain why I was charged. He never did. Still waiting for four refunds. He definitely needs to improve communications with costumers. Through I did explain to them I was still having to drive back to California with limited funds after staying in the hotel. Hotel is pretty and my room was nice. But the bed did smell dirty like it was washed with no laundry soap. After cleaning service reached are room. The floor wasn't cleaned. The bar on the 7th floor costumer service was great also the restaurant on the first floor. Valet also was great. The bar on the first floor the bartender she seemed like she didn't want to serve my husband and I. When asking questions about drinks she would just say that's all we have. Will not stay there again and do not recommend.

    Great hotel overall. Staff were very nice and hospitable. I used the gym, rooftop bar and outdoor…read morepool area. I had a snack from the front desk (little area behind the desk). They have done in options if you don't want to leave the hotel, but also super close to walk to restaurants with ~5 minute walk. Super pretty view of the river and love the rooftop bar. Even if you don't drink, just come for the relaxation and view!

    Rothschild-Pound House Inn - Happy Couple after Wedding at the inn

    Rothschild-Pound House Inn

    (38 reviews)

    Good luck getting anyone to answer the phone. I've left…read morenumerous voicemails and no call back. I'm trying to offer the Inn a beautiful antique but no one answers the phone. I've heard rumors that the Inn is for sale. I'm about to inherit a good amount of $$$ and might want to buy it. I was in the hotel business for seventeen years and I know what it takes to make guests feel comfortable and welcome.

    One star for the beauty of the homes from the exterior. Sadly, this place was very disappointing…read more We had just come from a wonderful stay in another B&B and had the same high hopes for this establishment. Arrived for a late checkin at 6 PM. Was greeted by the host who offered us a recommendation for dinner downtown. Left our bags and headed out. When we arrived back at 9 PM my son found and killed a giant cockroach at the entrance to our cottage. I was so bothered by the sight, that when we got into our room I asked him to please open all the dresser drawers and check under the bed etc for more. This is when I noticed how dirty the room really was. The fabric covered pillows used on the bed looked like they'd never been washed. The windows covered in spiderwebs. Just old and dingy. My son left to the bathroom to shower while I spoke with my husband on the phone. As I told my husband about the unwanted visitor, I spotted another smaller cockroach on the floor next to my bed. My son came when I screamed and confirmed after stepping on it that yes it was another cockroach. At this point I was so frazzled by the sight of these nasty bugs. I sat on the bed while he searched for more. One in the bathroom. And then I looked up and found one on the ceiling! By now I had all of our stuff packed back into our bags and headed for the owner. I returned the room key and told her I couldn't sleep here. She tried to tell me the cockroaches couldn't hurt me, that they are to be expected in the south, and the presence of roaches in my room was not an indication of the homes cleanliness. I beg to differ. That's exactly what it is indicative of. I haven't received a refund and she never offered or mentioned one. The Marriott we went to was pristine and roach free. Such a shame, the homes were beautiful from the outside.

    Columbus Iron Works Convention & Trade Center - Columbus Convention Center

    Columbus Iron Works Convention & Trade Center

    (14 reviews)

    I was invited to attend the "Taste the Experience with Levy" event yesterday. I've hosted several…read moreevents here and without a doubt they do an amazing job. So, when I was presented with the opportunity to try out their new food and beverage partner I couldn't pass up this culinary experience. Everything I tried tasted amazing and the new signature Trade Center cookie had raved reviews from everyone I talked to. One new edition is the pop up market that we were able to experience that will be a great to what they have to offer. If you are looking for a venue to host a conference or sports event. I recommend you give them a call to experience Southern Hospitality at its best and a staff that will help you on your journey to success.

    Good afternoon, I…read moreattended the First Lady Lunch at the Trade Center this last Saturday and am incredibly disappointed in the quality of food that was served. The event was hosted by Patricia Gant of FAITH Inc. The fried chicken seemed to have been cooked in old, burnt oil. The chicken taste burnt and was not ingestible. The green beans were cold and the vinaigrette dressing caused a few people at our table to gag from the bitterness. I am writing because the organizer of this event deserves better for her guests. She should at a minimum be given a 50% refund on the overall food costs. While this venue is one of few that can house a large crowd the amount of money spent is sizable and patrons should not be taken advantage of when the quality is not there. Sincerely, Lesha Crocker

    Columbus Marriott - Bathroom

    Columbus Marriott

    (75 reviews)

    $$

    Is it convenient? Yes. Is the staff friendly and accommodating? Yes, mostly. Is it clean? lol NO…read more Will you sleep well? Probably not. We were here for a conference. The location is great--extremely walkable to a lot of what Columbus has to offer. One of those things is a train. It will come through at different times of the day and night. Because it trolleys through the town on top of the street, they are blasting their horn for ~15 mins at a time to warn pedestrians and vehicles. I was awoken many times throughout the stay as it makes its way down the street, directly in front of the hotel. It'll be 10, 11, 12, 2, 4 AM. It doesn't matter. It feels like the train is right inside your room. The volume is so extreme, I could actually feel vibrations on the 4th floor. My room had a lot of water damage in the bathroom. The floors were spongy, buckled, and sticky. The shower surfaces were also covered in gooey residue. The biggest offender of cleanliness was the bed. One of the beds had makeup/dirt on the corner of the sheet closest to where your face would be. I let front desk know about all of the messes of the room and they sent house cleaning in the morning. They cleaned the bathroom, but instead of replacing the sheets or bedding, they just remade the bed. You could tell it was the exact same sheet because it was the same brown stains and same corner of the bed. It really makes you wonder what they are actually cleaning between guests. Another gripe is the door lock situation. When you open the door, there is a 50% chance that your deadbolt lock will activate. This means you're held hostage from leaving your room until you get it to go back inside the door. I called the front desk to troubleshoot and ask for maintenance. They eventually sent maintenance to confirm this was happening, but the front desk insisted this was a feature not a bug. It is extremely inconvenient if you're trying to leave your room quickly. This issue also caused a hand injury for one of my colleagues as most of us in our group (we had 7 reservations) had this issue with the doors. Forgot to mention, a smoke alarm went off for almost 45 mins inside another guests' room on the floor. The poor guy had literally just checked in and was not smoking. Not a great stay. Most of the staff was super friendly and accommodating. There is an M lounge and a connected Houlihan's. The bartenders and staff there are excellent.

    We were down for a conference at Ft. Benning, and my colleague and I had rooms booked for a king…read moresize bed. However only one of us got what we booked. There should be different rates for the different types rooms. It was almost a 1,000 dollars for 2 nights. Also charging every room 15.00 parking per day is absurd, What if a group came in ONE car, then you steal from everyone, and also that is not clearly communicated. I had the room with double queen beds on the first floor and on the morning I was leaving there was a cockroach crawling on the towels. As far as customer service goes, its very subpar. The front desk seemed like it was a major inconvenience any time you asked a question or tried to get clarification, I fully understand people have off days, but try not to let it show when dealing face to face with the public/ customers.

    Lion House - landmarks - Updated October 2026

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