I had a great experience at O'Meara Ford, and I especially want to shout out Kaelan, my service…read moreadvisor. Kaelan was incredibly patient and helpful from start to finish. He walked me through all the logistics of my car repair, kept me informed throughout the entire process, and was very communicative, which made a stressful situation feel much more manageable. I really appreciated how transparent and responsive he was. I actually chose to drive about 30 minutes out of my way to come here after having ongoing issues with a closer dealership, and I'm really glad I did. The difference in service was noticeable, and it was absolutely worth the extra drive to feel confident my car was being handled properly. While there were a few additional services I couldn't take care of at the time, I definitely plan to come back in the future. For now, I'm just grateful to have my car back, running well, and to have had such a smooth experience overall. They also offer a shuttle, which is a great option if you need to get somewhere nearby while your car is being serviced. Highly recommend if you're looking for reliable service and good communication.

13 Days of Excuses, Incompetence, and a Dangerous Safety Hazard…read more ​This dealership has been around since 1913, but they operate with the incompetence of a business that opened yesterday. We purchased a truck on April 1st and were given five different "firm" pickup dates (the 4th, 7th, 8th, 10th, and 13th). ​The Endless Excuses: Over the 13 days it took to get our vehicle, we were given every excuse in the book: a safety inspection, needing a spare tire, a new headlight, "the machines are broken," and not having enough staff. The lack of communication was the most insulting part. When we finally confronted our salesman about the silence, we were essentially told that because it was his "day off," he saw no reason to respond to an upset client who had already handed over a $6,000 down payment. ​The Staff: ​Scott Rockefeller (Sales): Avoid at all costs. He is unprofessional, immature, and eventually resorted to name-calling when we asked for updates. He has no answers and pushes every failure onto management. ​Nathan Johnston (GSM): A total ghost. We were told we needed to talk to him, yet he was never "available" and his contact info was guarded like a secret. ​James Houtz (Internet Sales): Told us "everyone in the dealership" heard about our situation, yet no one reached out to resolve it. He gave us a firm 11:00 AM deadline for April 13th and then went silent. ​The Bright Spots: Nicholas Trujillo (Quick Lane) and Eissa Hizhley were the only professionals there. Nicholas found the finance team after they disappeared on us and made sure our daughters had drinks and snacks. Eissa stepped in to help when everyone else failed, despite it not being his job. ​The "Safety" Failure: We were told the 13-day delay was for a "safety check." After waiting an additional 3 hours for a final detail on the 13th, we got the truck home only to find a loose razor blade on the truck bed cover where our young children were playing. To claim you are doing "safety checks" for two weeks and then leave a razor blade in a vehicle is negligent and dangerous. ​ We had every dealership sticker stripped off the truck because I refuse to promote a business this careless. They claim to use CarMax as an example of "what not to do," but they are currently the gold standard for how to lose a customer's trust and respect

I have dealt with many Used/New car salesmen over the past few years and I must say without a doubt…read morethat BRETT HERBAUGH is one, if not, the best that we've come across in the most recent years. His customer service, courtesy and knowledge about the Hyundai Tucson that we were interested in was extraordinary and truly impressed us. We were planning on test driving the 2026 Honda CRV (we have one and know they handle) and the 2026 Mazda CX-5 (which we once owned) but why waste our time when this car met all of our expectations and more. We test drove the gas version then the hybrid version. There was no doubt that we were going to purchase the hybrid (what a difference). I was amazed the knowledge Brett had about this vehicle - very impressive. We weren't planning on trading our vehicle in (2021 Honda CRV) but we really only need 1 car, so we decided to do so. We were offered a reasonable price on our trade-in, so we went with it. After all that was said and done, off we went to Finance to meet with Liam Bruno (very courteous). This turned out to be an easy and smooth process compared to our past history with finance dealings with other cars. I must add, if not for Brett, his knowledge, customer service, and caring for the customer we would have never purchased this car from Planet Hyundai. Brett is an asset to Planet Hyundai!! Thank you Brett and Planet Hyundai for making our experience smooth and easy. Brett, in my opinion, is 'SECOND TO NONE'.

My experience working with Planet Honda was spectacular. I was searching diligently for many…read moreautomobile options online. I saw the listing for a vehicle that matched my stringent criteria and made an inquiry. It was at Planet Honda. The whole experience was first rate. The usual auto responses arrived in my inbox and then I was contacted by a real person. Oty was beyond helpful throughout the whole process. She sent me a video tour of the car. I immediately scheduled a test drive for the next day. Upon arrival at the dealership, I was greeted with a smile. All of my questions were answered. I was allowed to take photos of the vehicle and test drove it. Upon my decision to purchase it, with details of my bank auto loan in hand, the steps to come were easy and forthcoming. Oty is an excellent and kindly Sales Consultant. I got cookies and bottled H2o while I waited for the paperwork and final detailing. The whole process took a total of about three hours. I drove off the lot with an extended 48 month premium warranty to boot, and it all fell within my budget. There was no pressure at any time. Mr. Dobrosi, the Business Director, was kind and knowledgeable. He was efficient and even commented on my wicked cool style. Service with a personal touch. The dealership was clean and the staff were all friendly. I highly recommend Planet Honda in Golden, Colorado for all your car needs. Try them out. You'll be glad you did.

After my AC unit went dead I began calling multiple venders. If they called back it was weeks -…read moreuntil I called Davey Heating and Air. Dorothy offered to schedule a tech that afternoon and then started running through the most common causes. With her on the line I found a blown fuse on the units motherboard and was able to replace it (props to Home Depot for having them in stock). Bottom line, she was polite, responsive AND helped me solve the issue over the phone at no cost. I will definitely call Davey Heating and Air for all my HVAC needs in the future.

AC stopped working without warning on the hottest day of the year thus far, so put in a request…read morefor service. Within ~10 minutes, got a call from this company who asked some basic questions and troubleshooted some things over the phone, without even talking amount payment or price. When that didn't work after an hour, I messaged back and they got me on the schedule for the next day (it was already 5pm by this time. They came promptly during the window and gave me heads up, figured out the issue in less than 15 minutes, and gave me a range of options and prices. He actually taught me several things about the AC and showed me how to do some repairs myself and where to get parts, and lo and behold it worked like a charm! Couldn't be happier with the quality, speed, and friendliness of the service. Got my AC pumping ice cold air in time to get the house cool for my kids' naps. Davey will absolutely be my go-to from now on and I would recommend them to anyone and everything.

I had the water softener go out and needing replacement. After a frustrating experience with…read moreanother company, I called To the T Plumbing to get a second opinion. Nate came over, assessed the situation, and was able to provide a quote in a timely manner. We scheduled a date and was able to get the new one installed, as well as some other maintenance done, including fixing some of the piping the previous plumbers had done incorrectly and a small gas leak (yikes!). It can be difficult to find honest and competent plumbers. To the T Plumbing will be my go to company for any future work. Thanks for turning this difficult situation into a pleasant experience!

BEWARE! I spent nearly 40k with this company, this review will be long. Facts are important. I'll…read morestart with the "minor" issue first. We had a bathroom faucet that was leaking (his & hers), so the water was turned off for weeks as there was another sink to use. I called them out to take a look. They turned the water on to test it, didn't fix it and left the water on with an active leak. I only noticed when water was leaking through the ceiling. To the T was adamant that the techs didn't leave it on. It's not a fact that could be argued. It had been off for weeks, they turned it on and left it leaking. They were extremely arrogant and defiant rather than just saying it was an honest mistake. The bigger issue was the furnace they installed. They upsold me on a system that was way too large for our house and duct work. Even on the lowest setting, it could not push enough air out, so after about 2 years we woke up to smoke in the house. The blower motor had burnt up. After about a week (even though I paid for expedited shipping) they came out and replaced the blower motor. The tech noted how extremely odd it was that after only two years the motor burnt up. No further inspection of the system, they replaced it and left. 2 years later, guess what happened again? The blower burnt up. At this point it was obvious that To the T could not be trusted. After having 3 other HVAC companies out to inspect it, it became clear that the system was too large and that To the T either out of pure deception or incompetence sold us an incompatible system. What has come to light is that To the T failed to perform multiple basic installation actions. They didn't do a static pressure test on the old unit, or after to configure or at least verify the new furnace. You have to drill holes into the side and insert sensors on both the return and output to make sure the static pressure is within the furnace specs. The other HVAC companies noted there were no holes drilled, so they know it was not done. I reached out to the city who confirmed they did also not pull permits for the work. It was also immediately clear to the other companies that the furnace was too large when seeing and listening to the air return. It was extremely loud, an immediate indication that it was not able to suck in as much air as it was trying to/needed to to operate. So 4 years after To the T installed a brand new furnace I had to have a legitimate company tear it out and install a properly sized one. Unsurprisingly, To the T ignored my emails (with pictures/proof). I took them to Small Claims court where they would rather pay for a lawyer than take pride or stand behind their company's work. This is a company that takes short cuts and leaves you hanging when those short cuts inevitably have consequences. Learn from my mistake and go with another HVAC company that takes pride in their work and takes care of their customers. I don't know if they are simply incompetent or actively scamming their customers. Take the fact that they didn't even bother to pull a permit and make up your own mind. In the attached images you can see the city confirming they didn't pull a permit, the second burnt up motor, and the static pressure test that the other HVAC company ran on the system, confirming it was not operating within the furnace specs. All of these were provided to To the T and ignored.

Very quick. personable, and professional. Great attitudes and no complaints. I appreciate all of…read morethe hard work!

Thank you Quinton and Chris from Denver Small Moves! You were both extremely professional and…read moreefficient. Can't thank you enough for your help with our move. Denver Small Moves is fair priced and I would recommend them to all of my family and friends.

Friendly, polite help all-around! What the younger ones lacked in experience they made up for in…read moretenacity - asking the busier senior staff my questions and returning with answers! I watched an elderly woman with thick accent ask the checkout clerk for "dirt" and she got quick, polite full-service help without being passed-off to others; "You're planting flowers? I have just what you need!!" Lastly, I stopped to watch staff training on the knife-sharpening machine (photo below); I received a sweet "Welcome!" and a free knife sharpening on my next visit! This was a busy Saturday - and I'll go out of my way to visit again. Thanks all!

I went in today to pick up an online order. When I arrived, the lady at the customer service desk…read morewas helping another customer, so I waited patiently for my turn for about 5-10 minutes. When she finished with him, the phone rang and she immediately answered it without even acknowledging me or saying "one moment," despite me standing right in front of her. I believe in-store customers should be acknowledged and assisted before phone calls. Thankfully, a cashier noticed I was waiting and stepped in to help. My pickup took less than 5 minutes. If she hadn't stepped in, I would have waited even longer. While I appreciate the cashier's help, the lack of acknowledgment at the service desk was frustrating and disappointing.

Bought my pc a year ago and it was the best choice thank you guys for helping me choose relaible pcread more

I purchased a a device from Best Buy last month and was promised several times by the employee who…read morewas helping me that I had 30 days to return if I did not like the product. However, I tried to return it less than 30 days later and was denied by the store manager and treated poorly and disrespected with great amounts of attitude if you would like to go to this location, expect poor treatment, disrespect. And false promises. thank you so much to the store manager Amy for absolutely nothing

Refreshing I am so…read moreused to going to crowded stores in Denver, I sometimes forget that there are other options. This store is a perfect example. You won't get trampled by a stampede of millennial customers while you wait 45 minutes to get service. I promise, it won't feel like you are at a concert. The staff is great as well. A really nice guy named Jesus took care of me. I like to tell my friends that Jesus helped me upgrade my phone. Hallelujah!!

This store states its closed but its still open. Ive ordered 3 times online only to have my order…read morecancelled. Is it because the employees make commision on walk ins instead of online? Such a waste of time and charging my bank. Fix your issues with your inventory. So you dont waste peoples time. Your BOPIS team is no existent:

I have my Jamis Quest serviced at Derby since 2021 & they never have failed me at this shop! Every…read moretime I pick it up, I simply wonder if I purchased a new bike as Derick's work is spectacular! Al's customer service is wonderful and their leadership is top notch! At Derby Center you know exactly why these guys do not leave their positions as they hire only the best! Thank you for never letting me down, gentlemen! Respectfully, Roberto

I'm a plus size cyclist, and I like buying bikes that have met my needs previously. I've been…read moreriding a Specialized Crossroads 1.0 for years. I love the v-brakes, the seven speed gears, and the frame. I knew this was an older bike that was harder to find. So, today, I was super excited to find my Specialized Crossroads 1.0 bike in stock at Derby Bicycle. I found this bike at Derby Bicycle center, in stock, this morning. I bought and paid for that bike at 7:31 am. I got my receipt at 7.34 am. Two buses and one train later, I walked to the derby bike shop to ask about my purchase. They didn't have my (in stock) purchased bike. The email explaining this had been sent 10 minutes before I arrived and 3 hours after they had charged my card. Between the in-person conversation and my vendor email, there was NO apology. My bike was NOT in stock. And a gravely voiced guy was like, yeah this bike is out of stock. 'Let me show you something similar.' You sold me a bike that is NOT in stock so you can show me another bike once I'm in store? No, thanks.

We bought our furniture from the Dacono location. Our experience was excellent with Jamie Hipsher,…read moreManager. He placed no pressure, was most accommodating, and always polite and helpful. In addition, we enjoyed our conversations with him! Would recommend Jamie for your interests in any furniture.

It's been over eight years and I have still never been back to Furniture Row after being lied to. I…read morewill never forget the horrible treatment I received here. Have the day you deserve so Furniture Mart