Kevin from New Dimensions Electronics was awesome! He was on time for the service, communicated…read moreupdates frequently with me throughout his service, and did an excellent job completing the work! Kevin's above and beyond service was great, but I also got the impression that this high level of work is something the entire company strives for on every job they do. I'd absolutely recommend them for future work!

From the owner: New Dimension Electronics was founded by Michael Myhre…read more Michael started working with his father, Ken Myhre, who ran a part-time TV Antenna Service, aptly named Ken's Antenna Service, in the late 70s. Mike opened his first store front, as New Dimension Electronics in 1984 in Austin, MN. New Dimension started with the big 8' to 10' C-Band satellite dishes, TV antennas, TV sales & service and has grown since to sell and offer a wide range of products and services. Today we offer Dish Network, TV Antenna Systems with DVRs, High Speed Internet, HDTVs, Audio/Video products, Home Theater Design and installation and much more. We serve both residential & commercial clients.

Consistently lousy service. I thought I'd have learned my lesson. This was my third attempt with…read morespectrum/charter. First two problems were about 10 years ago. Installed cable, they ran cable from the road to my house, about 250 feet, left the cable laying on my yard. After a week, I called, they said the cable would be buried in a week, 3 months later, cable was still laying there. Now neighbors got cable , they ran their cable aceptos my yard unburied , same story. Called to complain, I was promised they'd be right out to bury it... no action in 12 weeks. Now I have a different home in lake Hallie, spectrum was the only internet game in town. I was promised 49.99 for first year. Every month I was billed 79.99. I just paid my bill, and 2days later I switched to t Mobil . Cancelled service, used their service for2 days, no credit or refund. Never again. One final kick in the teeth from spectrum. To simply return their equipment, I had to wait in line for 30 minutes. I think spectrum charter is a total ripoff, inconvenient whenever they can make it so, and once again one hand has no idea what the other is doing. Thinking of going with Spectrum? RUN SCREAMING!!!!

Will not ever shop here again. The owners and a customer were making fun of the previous customer…read more(after she left, of course) when she asked if the area had been wiped down after the customer before her. In the midst of COVID-19, shame on them for ridiculing a customer like this! Used to do a lot of business here but never again...

Terrible service and very rude. We were on vacation in the area and needed to pick up some…read moresupplies. This was our first time in the Siren area. The other establishments we visited in town were very friendly.

Dealing with specturm is genuinely the most infuriating thing ive ever had to do. when upgrading my…read moreInternet I told him I didn't need a new modem and router and they insisted that I needed one and they shipped one to me anyways and now that I called back, they said " yeah they like to do that " and now I have to ship it back or else I'll get charged an extra $15 a month.

Waited over 45 minutes to return my equipment and still wasn't seen. The place is understaffed with…read moreonly two employees while 5+ people were waiting. One worker spent time typing on the keyboard and laughing to himself for 10 minutes before exiting as it appeared he was leaving for his shift. Another worker came out 5 minutes before he left. The two workers were working with a couple, but only one was on the list. I would think one worker would work with the couple and the other worker would take the next person in line. If I could give 0 stars I would.