DirecTV now has commercials on a service that is already paid and they want more money to go…read morecommercial free. No thank you

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Kevin from New Dimensions Electronics was awesome! He was on time for the service, communicated…read moreupdates frequently with me throughout his service, and did an excellent job completing the work! Kevin's above and beyond service was great, but I also got the impression that this high level of work is something the entire company strives for on every job they do. I'd absolutely recommend them for future work!

From the owner: New Dimension Electronics was founded by Michael Myhre…read more Michael started working with his father, Ken Myhre, who ran a part-time TV Antenna Service, aptly named Ken's Antenna Service, in the late 70s. Mike opened his first store front, as New Dimension Electronics in 1984 in Austin, MN. New Dimension started with the big 8' to 10' C-Band satellite dishes, TV antennas, TV sales & service and has grown since to sell and offer a wide range of products and services. Today we offer Dish Network, TV Antenna Systems with DVRs, High Speed Internet, HDTVs, Audio/Video products, Home Theater Design and installation and much more. We serve both residential & commercial clients.

Consistently lousy service. I thought I'd have learned my lesson. This was my third attempt with…read morespectrum/charter. First two problems were about 10 years ago. Installed cable, they ran cable from the road to my house, about 250 feet, left the cable laying on my yard. After a week, I called, they said the cable would be buried in a week, 3 months later, cable was still laying there. Now neighbors got cable , they ran their cable aceptos my yard unburied , same story. Called to complain, I was promised they'd be right out to bury it... no action in 12 weeks. Now I have a different home in lake Hallie, spectrum was the only internet game in town. I was promised 49.99 for first year. Every month I was billed 79.99. I just paid my bill, and 2days later I switched to t Mobil . Cancelled service, used their service for2 days, no credit or refund. Never again. One final kick in the teeth from spectrum. To simply return their equipment, I had to wait in line for 30 minutes. I think spectrum charter is a total ripoff, inconvenient whenever they can make it so, and once again one hand has no idea what the other is doing. Thinking of going with Spectrum? RUN SCREAMING!!!!

Excellent service, friendly staff, also they get you the right answer the first time!!! Price match…read morestores such as Best Buy so you can keep the business local. No matter if it is Randy, Heidi, Beau, Dane, Marji, or Justin your going to get the help you need and the right answers the first time!!

Will not ever shop here again. The owners and a customer were making fun of the previous customer…read more(after she left, of course) when she asked if the area had been wiped down after the customer before her. In the midst of COVID-19, shame on them for ridiculing a customer like this! Used to do a lot of business here but never again...

Made an appointment over the phone (after terminating my cable modem / WiFi) to return the…read moreequipment. The operator recommended this option as she said it could get busy, but with an appointment I could get right in and return the equipment. Um, so this didn't quite work in real-time as it did in theory. I arrived shortly before my scheduled appointment and put in the confirmation code for my appointment and it said please have a seat, we will be right with you. Then I saw many other people waiting as well. There were only two Spectrum workers in the store, and when my name popped up on the board it said I was second after the people they were helping and the person before me. While waiting for my 2 PM appointment, it is now 2:30 PM and nothing has changed, except for two customers who were here before I got here, getting mad and leaving. So now more people have come in and still they are assisting the same two customers as when I came in. Not sure, but what could take this long to accomplish? Obviously, not efficient or effective use of time management. You would think they could let people know of the wait time, or at least apologize for the long delay. I can't come back as I have to leave town in the morning, so... Finally was helped and it took like 5 min to return, apparently the other two people were having phones activated that "takes a while". I raised from 1 star to 2 stars because the tech that helped me was very nice and apologized for the long wait. Bottom line, good service when using the equipment, but expect a long wait if you need something at this location.

Dealing with specturm is genuinely the most infuriating thing ive ever had to do. when upgrading my…read moreInternet I told him I didn't need a new modem and router and they insisted that I needed one and they shipped one to me anyways and now that I called back, they said " yeah they like to do that " and now I have to ship it back or else I'll get charged an extra $15 a month.

My Mr. HDTV MAn , Better than a man. lol…read more Cool installation and took care well of all things.

This whole project went so smoothly from start to finish. Showed up on time. Didn't make mess of my…read morehouse. Had a minor problem. They came right back out, no questioning my concerns. Fixed the problem. Stood by their work and word. This company gets 5 stars from everyone because they do what they say they'll do at a GREAT price !!