Consistently lousy service. I thought I'd have learned my lesson. This was my third attempt with spectrum/charter. First two problems were about 10 years ago. Installed cable, they ran cable from the road to my house, about 250 feet, left the cable laying on my yard. After a week, I called, they said the cable would be buried in a week, 3 months later, cable was still laying there. Now neighbors got cable , they ran their cable aceptos my yard unburied , same story. Called to complain, I was promised they'd be right out to bury it... no action in 12 weeks. Now I have a different home in lake Hallie, spectrum was the only internet game in town. I was promised 49.99 for first year. Every month I was billed 79.99. I just paid my bill, and 2days later I switched to t Mobil . Cancelled service, used their service for2 days, no credit or refund. Never again. One final kick in the teeth from spectrum. To simply return their equipment, I had to wait in line for 30 minutes. I think spectrum charter is a total ripoff, inconvenient whenever they can make it so, and once again one hand has no idea what the other is doing. Thinking of going with Spectrum? RUN SCREAMING!!!! read more