I tried for several years as I heard great things from others and was always surprised how…read moreunprofessional the experience was: damage to the boat, and then damage to the brand new motor purchased and installed by them, not proper winterization - just always something and I am finally done and moving on.

BEWARE!! They put the wrong part on my boat and wanted me to pay for it along with labor to…read moreinstall and remove! It was a simple exhaust bellows, a 5 minute job. Finally, the owner begrudgingly told an employee to remove it. What I didn't know, until launching the boat was that they purposely reversed the battery terminals so the boat wouldn't start! I know it was purposely because the boat ran fine (but loud) that morning when I took it out of the lake to go back to John's. Terrible business!! Side note: I went back to get my old exhaust bellows back. Owner immediately said they threw it away & dumpster was picked up. But the woman in the office found it within seconds "here it is!". Was he planning to sell it to another unsuspecting customer? We'll never know. NOW YOU'VE BEEN WARNED

We were having transmission problems with our Dodge Durango while on vacation and reached out to…read moreDon Johnson's. I stopped by and was fortunate enough to speak to Amanda who was very knowledgeable regarding the transmission and she got us in to have the truck looked at. It was found to be over serviced by the previous shop which they corrected and they also reset the computer which controls the transmission. Extremely pleased with what they did for us and at a very reasonable cost. I would definately do business again with them. I typically am not a fan of dealerships but this one earned my trust.

I needed to purchase a 4WD vehicle yesterday and Adam from Don Johnson's was fantastic. Everything…read morewas perfect and efficient. Todd in finance was an upfront guy who went out of his way to get the best rate for me. I highly recommend this dealership! In just a couple of hours I drive away in a 1500 Silverado Trail Boss truck!

Something replaced or repaired on my car, and I did not have an appointment. They got me in right…read moreaway and fixed the problem in less than 30 minutes. Granted it was not a very big problem, but it was the middle of winter and I couldn't have done it myself. So I appreciate that kind of service. Plus, they were nice.

Jim, the mechanic at The Village Smith has become our go to mechanic in Hayward. I met Jim when my…read moreserpentine belt broke years ago. Randy, A1 Towing, towed me over to The Village Smith . Jim seen that i had a bent pulley that caused belts to keep wearing down fast. He was able to fix it for me. The car I had back then was 20+ years old. When Jim did the work on it I never had to come back for additional repairs like other places I had gone to. Jim was very understanding to my financial situation at the time and was able to work with me so that he still made money and I wasn't bankrupt. Jim cares about the people. I highly recommend Jim at The Village Smith. I think that you will be surprised at the great service you'll receive.

Bad attitude and dishonest. They misdiagnosed my car and tried to charge me for work it didn't…read moreneed. Avoid this place if you don't want to get ripped off. Unprofessional and misleading. I wouldn't bring a vehicle here again.Poor experience. They gave me incorrect information about my car and were rude when I asked questions. I wouldn't trust them with any repairs.

I am a long-term, summer visitor to the area. My regular mechanic is back in Chicago. A small…read morerattle in my car's undercarriage couldn't wait as it had gotten worse on the ride up. I'm always hesitant, given the stories and my experiences, to try a new auto repair shop. But Naylor's was great! The Google Reviews initially lead me to them, but I'm posting here in Yelp in case others are looking. It was easy to make an appointment. I waited at a coffee shop about a mile away, did some work, and a few hours later they called me to tell me they solved the problem. A shifted and loose exhaust system. My car is now running smoothly and their price was very fair. I appreciated the clear communication about what was wrong and very much felt that I could trust them with other concerns.

It was Spring and naturally the wait was 4 weeks to have the boat looked at, but I called after 4…read moreweeks and they were working on it. We didn't have a relationship with the marina yet so I figured we would get bumped. Nope, they were on it. I felt like I was working with a caring doctor when talking to Jeff about the boat. I felt like he really cared for the boat and wanted us to enjoy it for many years. It's often hard to find good service where we store and use the boat - I felt really confident that when we put it in the lake, it would work and I wouldn't have to make another phone call to have someone come out and look at it or pull it out of the lake again. I would have given 5 stars, but I left several vmails that were never returned - I guess I'm getting used to that and just called back later.

my pontoon needed an emergency repair right before three of my grandsons were coming for a week…read more Jeff went out of his way to get the boat in and then repaired. Then to top it off he delivered the boat at 7:30 pm and saved the day for me and my grandsons. Great service !! We could not be more satisfied and are very happy that we bought our pontoon from Hayward Marine.

This place went above and beyond!! I brought my vehicle to another shop in town and paid MORE for…read morethem to tell me nothing is really wrong, maybe bring my vehicle to a Mitsubishi dealer for more accurate diagnosis. Darrell's however gave me a complete and detailed list of what was wrong. The owner was SUPER helpful dealing with my insurance company! Just a really nice, genuine person! I can't recommend this place enough:) Very impressed!

We were traveling from lower Michigan across upper Michigan when we started having transmission…read moreproblems in our '95 35ft Class A motor-home on our way to Mount Rushmore. We pulled in on Aug 13th PM for trouble shooting and Jon gave us the grave news and I, being an auto tech knew we had gotten to the right people just in time. We limped back to a local KOA for the weekend while Jon and Rose searched for a re-manufactured transmission. "Nothin' local" We decided to hang out at a great KOA for weekend and Darrell & Bonnie fresh back from two weeks vacation started on rebuild after Jon with SOME help from me removed unit from RV. Here we set with electricity and water from these great folks. They even feed the four of us with their garage crew along with Mike, James and 3 dogs and the Carquest Rep on Thursday 20th. I knew last week it wasn't going to be a fast job! We ARE enjoying the weather ,4 1/2 " rain, town transit and good people here in Hayward, Wisconsin....Really!!!!! Thanks, Glenn, Pat, Bubba, cousin Tim and wife Marlene.

We had a great experience with Lakewood Automotive in Hayward, WI. During our family vacation, our…read moretruck unexpectedly began leaking oil. We brought it to Lakewood Automotive, and they were able to get the repairs completed in time for us to have our truck back when we needed to head home. Everyone was professional, helpful, and honest. Being from out of town and in a situation where we really needed our vehicle repaired, we especially appreciated that they were fair with us and never made us feel like they were taking advantage of us vacationers. A big thank-you to Jerry and the entire staff! And if you stop by, don't forget to give Junebug a treat, she'll be sure to remind you with a bark :-).

Thank you so much, Cody. Took my vespa here in October usually shops don't even take 2 wheelers at…read morethis time because it's four wheeler and snowmobile time to fix your toys. vespas are not easy to work on, but he did it with ease and I really appreciate that they are here in this area. I will go there again and again. Thanks so much!

Recently moved to NW Wisconsin and thought I would have to trailer my 85 K100RS to Minneapolis for…read moreservice but then discovered Rick and R3 Racing. Rick took care of my problems in a timely manner and even picked up the bike due to snow and ice covered roads. Always very courteous.