Please please please don't order with this company. The clothes were extremely too small I sent everything back in a timely manner and they still haven't refunded my money, they lied and said call the bank the bank said they never refunded my money, this company is a scam do not waste your time or money with this company read more

WORST site ever, service in email response is dismissive, told them to cancel when they didn't have items in stock, they lied about shipping, literally created a label to shut me up about when my items would arrive and never shipped for another 3 weeks, with an item still not available. Oh and the worst part, my credit card was compromised after using it on their site. Filing fraud charges with credit card company for failing to deliver. DO NOT GIVE THESE CRIMINALS A CENT! read more

Don't buy from this company . An item didn't fit and I returned and they claimed it was missing a piece which was not the case . They never returned the money or the merchandise. Currently dealing with BBB for this . read more

This website = ONLINE SHOPPING FRAUD. *The actual products looks different in style and have different material than the photos that they showed on their website. *Some of the products doesn't have labels/plastic wrap on the products. It looks like returned products or a quick DIY just to fulfill the order. It felt extremely unhygienic. *How do you return the products within 14-Day return policy from the day of purchase, when the package arrived after about 10-12 days after you purchase it? *They will find any excuses to prevent you from returning their products. *Don't bother to write them an email after you paid, cuz they don't reply anyway. YOU HAVE BEEN WARNED. read more

I recently received some items from this website as a Christmas gift. I have ordered something small from them in the past and had no issues whatsoever...but then again, I didn't have to return anything from that order. The Christmas gift is another story. I ended up returning everything that I received from them the second order because they absolutely did not look like the photos...what looked "sheer" in the photos was practically see-thru when it got to my home, sizes did not match the "sizing charts" provided on the site, colors were off, etc. I returned my items in a timely fashion and figured I would have no problems with them receiving it since I used their prepaid return shipping label provided. WRONG. I admit it was not in my best interest to not note the tracking number, but they should be able to find it somehow...by, say...the order number? I sent my items back in the beginning of January and have been calling every 1 to 2 weeks to check back. Now it's been three months. I called one final time and the woman on the other line was able to do nothing. Frustrated and irate, I did some research to see just how legit this company is...only to find numerous complaints about this same issue. I searched their business on the Better Business Bureau's website and found a few complaints regarding returns and refunds. If you won't at least give my mans his money back, at least give us what we paid for!! I guess I'll just chalk this up to a loss and hope people Yelp them before buying for the first time. read more

Fast shipping. I ordered on the 25th and got it on the 1st of the next month. Free shipping with a minimum purchase of usually $70-$75. Discreet packaging. Not everyone needs to know you're getting your freak on. There's a promotion RIGHT NOW for free shipping with a $25 purchase that ends tomorrow (02/04/2010). Very easy to do. Too bad I bought my Valentine gear beforehand. No tax and, from what I've seen so far, they have the lowest prices on the web. Most items are under $40. Their return policy is very reasonable. 14 days with the usual stipulations (tags still attached, unworn, panty liners intact, non-clearance items, etc.). They have tons of stuff: chemises, babydolls, bra sets, costumes, bustiers/corsets, pasties, camisoles, stockings, shoes, wigs, jewelry, hosiery, robes, swimwear, and various "adult" items (edible underwear, games, lotions, gift sets, etc.). The only reason for a reduced rating is they don't have the greatest selection. I had a color and style in mind, but couldn't really find what I was looking for. read more

I was on a lingerie buying spree a while back, and liked their pricing. I ordered a few different things, and got them in pretty good time. The only problem is that the quality wasn't that great... I admit that it's difficult to know if something will fit right when you order it online... so the sizes I got might have been too small on a couple items. Anyway, I ruined them by just putting the on and taking them off. (I'm talking some sexy corsets and bustiers.) Anyway, they are responsive to questions about your order... just make sure to know your size. They have a sizing chart on their website. Be smarter than me, and measure yourself first! read more

WARNING WARNING- CREDIT CARD SCAM - WARNINNG WARNING I used a credit card which I haven't used for months to pay for the purchase. The next day the card was used four times out of state in the total amount of $990.04. Someone at Lingerie Diva used my account number to make purchases or according to the police, the information was probably sold. DO NOT GIVE LINGERIE DIVA YOUR CREDIT CARD INFO!!!! If they do not accept a pay system like PayPal, buy somewhere else. Now in regard to the merchandise, the garments were cheaply made and not worth the price. They looked a lot different online. I'm going to buy from Victoria Secret or Fredericks of Hollywood for now on. read more

I experienced the same problems after placing an order they wanted my credit card information and said that they would cancel if I didn't send it so I said cancel it and I'm still waiting for the credit for my credit card company I would never do business with these people file a complaint with the state read more

Terrible company. I ordered a product over a month ago and still haven't received it. My receipt said it would take 5-7 business days for it to arrive. I've emailed back and forth with the company and the only thing they say is "sorry for the inconvenience" or "it should be there soon" and sometimes don't even reply. Never ordering from here again. read more

Terrible customer service. A friend order some gifts for me from this site and they weren't to my liking to i spent a great deal of time looking through the website to find something to exchange for them. I filled out the exchange form and sent my things back but never received the requested exchange items. When I contacted Lingerie Diva to see where my things were they informed me that my friend had been refunded the money instead of sending me the things I requested as an exchange. She said that you can only exchange for the same item in a different color or size, although their exchange/return policy states nothing about that. This was first of all embarrassing that my friend now knows I didn't like his gifts but also quite annoying because I wasted all that time perusing through the website choosing items to exchange that matched the amount of the original gifts (less shipping charges). And in the end I have nothing now. I responded to Lingerie Diva and asked what could be done about this because it is a fault on their end for not following through correctly on their return and exchange policy. However all they would say was "sorry." They should have sent me out the items I requested as an exchange in lieu of my original gifts. A poor way to do business and not fix your mistakes. read more

I absolutely love this store.. prices are unbeatable and so far I've received everything that I've ordered in a timely matter with no issues (and I have ordered plenty). I have even called them recently for coupon codes to see if they had any that I could apply to my order and to my surprise, they picked up quickly and gave me a discount code I applied to the order. I read the reviews on yelp right before posting this review and thought I would at least give them my review since I'm pretty surprised at the amount of negative reviews they've had... I would continue to use them... :-) read more

RIPOFF! I ordered several products from this company but never received my order. I contacted them repeatedly to tell them but they insisted it was sent and told me it could take several weeks. I had to initiate a charge-back action with my bank to finally get a refund. I know they are the least expensive but what good is that if you don't ever get what you order and you have to waste tons of time writing emails to them and calling the bank etc.? NEVER AGAIN! read more

I made a purchase of four pieces. One of the four pieces did not fit properly. It was cheap and tacky as well, so I returned it. They claimed it looked worn and sent it back to me. I could have been a very good, repeat customer. I will find another vendor. read more

The website promised "All orders are shipped discreetly in a plain, unmarked package!!!" UNTRUE!! I have no idea why, but all my items were listed on the front of the package along with their price in a clear sleeve. I had this package sent to my grandparents place as I am in the middle of moving house. I really do not appreciate being promised discretion and then not get that, which is why I did buy lingerie online in the first place! If this is important to you, then do not buy here! read more

This is THE WORST online store for lingerie I had EVER purchased from. I purchase a corset set from them because it looked to be decent quality in the pictures and the price was unbeatable. It was so inexpensive that I even decided to go with 3 day shipping for a small additional fee. What did I have to lose? First of all, they requested I email them/fax them a copy of my drivers license and credit card as a "complimentary fraud test"....which I did not do as it seemed highly suspicious. When I attempted to call them about my concerns, it was very difficult to get a hold of anyone so I had to email them. The woman who got back to me seemed nice enough, although it delayed the shipping of my purchase by a day, which annoyed me because I specifically paid extra to have the item efficiently delivered. The item arrive 1 WEEK later!! Upon inspection, the quality of the corset was comically horrible. Not only did the corset not fit (it was much too big), but the straps and garter straps kept slipping off constantly (and even broke). Additionally the stocking they send me were much do small with very little room for forgiveness. Overall, I wasted my money and had a terrible experience dealing with these people. I am very upset with how everything went down and am honestly considering shredding the stuff I purchased because I have no real use for it. I am currently trying to get my money back but doubt they will comply. DO NOT ORDER from them. You're better off going to Walmart or Target. read more

Thought I had a found a great new place for lingerie. Boy was I wrong! I ordered a two piece set and only the top arrived. Contacted customer service multiple times to work things out. First time they responded by e-mail with next to no details regarding returning the product and other questions I had, next time was over the phone and the customer service rep had a very condescending tone of voice and couldn't answer half the questions I had and did not pass me on to someone who had the answers. Not shopping here ever again. read more

I have done a considerable $$$ amount of business with this company, over many years. At the end of November, I purchased a few items as Christmas gifts for my wife. Unfortunately a few of my purchases didn't fit. Based on the sizing advertised they should have fit. My wife is a size 12 and the items that didn't fit weren't even close to be properly sized. I called on the 12 of January to ask how to best return the items that didn't fit. They told me I was beyond the 2 week return period. I explained the fact that I didn't know the items didn't fit until the 25th and I was within 2 weeks request for return. They still refused to accept a return for credit or refund. They will never get another dime of my money. Robin Perry - Oakland, CA read more

Have ordered several times from lingerie diva but this will be my last. Used their provided sizing chart and ordered a size large just to be sure it fit but when it arrived it was more of an extra small and extremely disappointed. Not even worth the money it will cost to ship it back. Money down the drain. read more

Not a good experience and I won't be doing business with them again, especially considering that there are so many other places similar to this merchant on the web. Was told that a product I ordered was back-ordered 1 week after I placed the order. Additionally, the email communication back and forth about the issue was not very good; I wanted a pro-rated refund for shipping and they would not address my request. read more

DO NOT BUY FROM THIS COMPANY. After I placed my order and it never arrived the customer service said my order had not been placed. My card was charged and sent proof. After a week of no response, I contacted them again and they said the order would be in the following day. That was a month ago. Further attempts to gain a refund have been ignored. SCAM!!! read more

Absolutely terrible customer service. Bought lingerie for friends bachelorette pary and spent extra money to arrive on time- did not even ship til day it was supposed to arrive. She did not even get it in time for her honeymoon. I have called and emailed and never received a response back. They still charged me for extra shipping. read more

Shady operation. I ordered a Valentine 's Day gift and paid extra for expedited shipping. They instead used UPS ground and despite my repeated inquiries always insisted the shipment was on the way. (The online UPS status never changed from "not received".) Finally at 5pm on Valentine 's Day they called and said they could ship out the next day. I cancelled the order and scrambled to get a replacement gift for my wife. read more

What a crappy company! I ordered from them March 4, didn't receive my lingerie until March 14. I ordered a Large and they sent me a small. I wrote on the return form to just send me a Large. Well, l have been waiting, and waiting. I called 3 weeks ago and they said it would take 30 days to process!!!! 30 DAYS?! Here it is April 18, 2014 and I called them today and they said they refunded my money to my credit card. What an unprofessional company!!!! They don't even communicate to their customers at all. They didn't email me, didn't call me. So, when I found out that they just refunded my money to my credit card, the woman didn't even ask me or offer to place another order. No apology, no nothing! Taking my business elsewhere!!!! read more

I ordered two cami sets and, with shipping costs, it still cost under $30. That's a steal compared to the prices I've seen in my local shops who try to sell a basic cami set for $25 or more. For the price, the quality is good and shipping only took 6 days. I can't vouch for the quality of more complex items such as corsets, but for cami, babydolls and other simple items, it's worth shopping here. read more

I ordered a couple of items...when they arrived the quality was poor. I returned the items the very next day. Here it is a month and a half later they still haven't refunded me. I've emailed but they keep making the excuse that they're behind in processing returns. If you return dont expect a quick refund! Poor service standards! read more

I ordered from this website on the 17th of January and I received my items very quickly. They looked like the picture when I put them on....I was nervous about the one size fits all but I took a chance...lingerie can be expensive but if you don't want to pay a lot of money or you want something different and unique then give this company a try! I am happy with my order....I paid through PayPal so wasn't worried about it being a scam...you should never put your actual card info on websites that are not secure anyways. And always remember...you get what you pay for so if you are buying 10 or 15 dollar lingerie then your expectations shouldn't be of something you are getting from VS and Fredericks of hollywood or any other fancy lingerie store. But if you want something different and on a budget ...it's a great website to purchase items from. I say go for it! And if u don't like it then return it or you know for next time. read more

ANOTHER WARNING... buyer beware. Most everybody knows that "one size fits all" is flawed. However, we've had some success with other sites. And why not? After all, my wife is only 5'4", 105lbs. However NOT on this site. EVERYTHING was too small!!! And guess what?! NONE of it was considered "returnable/exchangeable" by Lingerie Diva. What an absolute waste of time and money. Never again will we buy anything from them and we caution you as well. read more

OK..GUYS AND GIRLS LISTEN UP!. My husband and I are celebrating 20 year ANNIVERSARY. I order almost $300.00 in lingerie. Upon receiving the items, Two of the eight fit. I wear size 12 in jeans. The ones that did not fit was O/S, one size fits all. I tried them on the night I received the packages, when they did not fit, I and my hubby both carefully boxed them back up in original boxes or packaging THE SAME NIGHT, WITHIN 1 hour of receiving the order. I got RMA, and PREPAID LABEL FOR ALL THE ITEMS. I sent the items back on or around 9/24/2016. I waited about 8 days and called to check on refund. I was told they run 2 weeks behind processing refunds, which is IMPORTANT because you can only refund within 14 days of purchase. Anyways, I said ok, I was told as soon as they process I would be refunded. On 10/202016, I receive Message from LingerieDiva state they are returning the items back to me with $0.00 refunded. I immediately contacted PayPal to start a claim. Today on 10/21/2016 I called LingerieDiva, and asked why they were returning items to me? I was told that it was Hoisery and Hoisery that is on sale is all sales final. I said Which item was Hoisery, she COULD NOT ANSWER! I had ordered non Hoisery items. I asked how could a jumpsuit with a hoodie be Hoisery, she said YOU WORE THAT! I said you know that I DID NOT. I was then told, she was not going to listen to me and did not have to. I told her have good day. I have contacted the fraud dept at PayPal, I have contacted local police to file FRAUD CHARGES AGAINST the owner of this company. I am not stupid, and I had taken pics of everything that was boxed and put in bag for shipping back to them, I did this in case it was disputed! DO NOT BUY FROM THEM. IF YOU HAVE BEEN DEFRAUDED BY THESE PEOPLE, CONTACT AUTHORITIES ASAP. I will now order from YANDY, they are LEGIT! read more

Order size 12 5"inch heel, was shipped a size 7, return them with the RMA sticker that was provided. E-mail and called, never received my purchase nor a credit, what a rip off! Customer service does not reply, poor service! Very unhappy with the company, they will rip you off, buyer beware! read more

I ordered a Halloween costume and when I received it I tried it on real quick right in my kitchen after I opened it because I know those costume sizes are tough to judge. Of course it was about 5 sizes too small so I packed it right back up immediately and sent it back the next day and one of the options on the return form was "outfit didn't fit" or something along those lines. This was all still a week before Halloween. Over a month later I receieved my costume back from them stating they rejected the return because "the socks have appeared to been worn." Well of course they have, I had to try the costume on to see if it fit! My response from them was that they deal with "intimate apparel" and have to follow strict guidelines. That's fine with the "intimate apparel" but these were cheap nylong socks not worth more than $1 so a little common sense should kick in. There goes $60 down the drain. The Halloween store I went to encouraged people to try on there costumes, it was just really picked over when I was there so that's why I ordered online. I won't be ordering from Lingerie Diva again. read more

carley said i will never be anything from lingerie diva ever again in life. when i place my order the corsets were on sale.i got two corset. one in ice blue 24.99 and one in black 39.99. well i get an email not even a phone call from lingerie diva. the email stated that the corset ice blue was discontinued and the i could get it in another color or cancel.i emailed them back telling them that black was fine. three days later i get another email. with my order costing 23.00 more. i called to find out why and lingerie dive supervisor(Jeniffer) said that the corset were no longer on sale and i could pay the difference or cancel. when i order them they were on sale so i should the sale price. its not my fault that they didn't have what was on the site. lingerie diva will never get my business again. their was no apology and they never tried to rectify the problem. the customer service is poor. don't waste your time or money. read more