No better. Look at their idea of landscaping…read more 2026 I think it's getting worse. If you are considering living in a property managed by this company, understand that accountability and operational standards appear to be inconsistent at best. After the last snowstorm, snow removal was not completed for more than 36 hours. Roads remained covered long after the storm ended, and residents were left shoveling sections of the roadway themselves just to safely exit the property. That is a basic service failure. Landscaping practices have also been careless. Crews used leaf blowers directly toward parked vehicles, sending debris and grit into residents' cars. This caused approximately $3,000 in paint damage to my wife's new vehicle. The damage had to be processed through our auto insurance, and we were responsible for the deductible. Rather than taking ownership, the landscaping company and the leasing company pointed the finger at each other. No one accepted responsibility. When the issue was raised, a supervisor responded, "I don't care. I don't work here." That response reflects the level of professionalism residents can expect. Maintenance quality follows the same pattern. A loose step was recently "addressed" with caution tape rather than properly repaired. The result was visibly sloppy and clearly temporary. Leaf removal across the property is consistently poor. I routinely leaf blow portions of the grounds myself just to maintain a basic standard of appearance consistent with a respectable living environment. Billing communication has also been mishandled. A rent payment address change was communicated by email only. As a result, two rent checks were sent to the prior address, never cashed, and effectively lost. Despite this, I was charged a $30 returned check fee. When concerns are raised, the property manager's response has included: "You think this is bad, you should see my other property." That statement speaks to the overall mindset. This is not about one isolated issue. It is a pattern: delayed service, careless execution, poor communication, and no ownership when problems arise. Residents deserve professionalism, transparency, and accountability.

BUG INFESTATION WARNING ‼ ATTN RAPHAEL , KERRI AND SHORT HILLS CUSTOMER SERVICE. You have caused…read moreme and my pet dog to VACATE my apartment without notice due to an INFESTION THAT YOU DECIDED NOT TO ACKNOWLEDGE. This situation started 7/1/2025, today is 7/18/2025 and you are just coming up with a resolution. I have contacted the building inspector, department of community affairs, Housing Authority of Bergen county and DC. I have also contacted channel 7 news, channel 12 news. The conditions you allowed me to life in are DEPLORABLE. You left me in a UNINHABITABLE LIVING CONDITION for over 17 days without a care in the world. I have lost my clothing , days at work, my mental health has taken a significant decline. I have spent thousands of dollars on lodging, having to put my pet in the hospital due to this issue. You haven't even offered me any compensation or apology.

If I could give 6 out of 5 stars I would. Eileen is the sweetest and is the most helpful broker out…read morethere. Without a doubt go with her if you want a broker that will look out for your best interests and not just be in it for a check!

My experience with Elise Ennis from Terrie O'Connor was excellent. It was my first time buying a…read morehouse and she helped me each step of the process, always very attentive, helpful and responsive, 7 days a week. During our first phone call she gave me an overview of the home buying steps and throughout the process she explained everything in detail making things so much easier. Elise is friendly, polite and very competent and I would definitely recommend her.

Boo! These guys are trying to screw my friend. He's currently paying $100 over the going rate…read more(because there is so much availability) AND he's going month to month, so they're trying to tack on another $75. Poor mgmt. Plus, my friend travels for work, and THEY BROKE INTO HIS CAR to move it for repaving the parking lot. Oh, they probably gave him some warning, right? WRONG - they gave 24 hr notice - which damn useless if you're traveling on business and can't come back. Clowns. Apparently the pool is nice though and it's good location for taking the train into the City. Starview Gardens staff, if you're reading this - Here's a big tip. Just be nice when people come with complaints. They are your customers. Be understanding, not jerks.

From the owner: Beautiful studio, 1 and 2 bedroom apartments available with 1 year lease and a few furnished units…read moreavailable for lease or short term. Beautifully landscaped, BBQ and picnic area, and pool. Convenient to NYC bus, NYS Thruway, Garden State Parkway, Rts 17 and 59. Twenty minutes from Westfield Garden State Plaza and other major shopping areas. Visit us at www.mallandstarview.com