Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Seems to be a well run, clean place with friendly helpful staff. There's a nice commons area where…read morelots of events and activities are scheduled, the chapel is very pretty.

big fat zero,,the nurses are rude, the social workers are incompetent and dont take the time to…read morelisten. there are not bbc accredited, they hide under a different name. they've had multiple recent complaints and fines, lawsuits are all over Wisconsin circuit court access . The staff are super nice,,,, until they are not, i know what goes on in there i've seen it first hand. and looking at the excuses that they give for things that they are getting into trouble doing, Neglect and abuse, the staff knows how to cover their mistakes, they all stick together . i would suggest if anyone has a loved one in there get them out if you can take them home and care for them yourselves. Im telling you from experience and what i have witnessed and the outcome of my family member.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

more neglect from aria. still not getting offers of showers. still can't get correct meal trays…read more still wait a long time for assistance - 45 minutes just now. in our section of the 2nd floor we have about 45 residents and, at most, 4 aides - usually 3. neglect! we're supposed to able to call the kitchen to make special requests, but often they answer their phone. called at 3pm and it rang for 12 minutes. neglect. i wear a disposable brief (bedridden). nobody changed me on 1st shift on saturday or sunday. layed in a urine soaked brief/bedding for hours. neglect. this place has gone seriously downhill since aria bought it and slashed budgets and staffing. don't stick your loved ones in this poor excuse of a care facility.

If you like your loved ones to sit in their own shit for hours and have the staff feed you nothing…read morebut lines of shit, then this is the place to send your loved one too. Saw a woman laying on a chair in the hall half naked. No nurse around to help her. Most of the nurses appeared like they were more interested in standing around where the food was being prepared and talking with each other than actually helping the patients. The place was also very dirty in my opinion. Got my mom out of this place. She has never felt more humiliated in her life.

I will qualify this by saying the providers are fantastic. The company, however, is poorly run…read more Expect at least one "no show" per week. Expect a lot of apologies from the schedulers. Expect poor bookkeeping from management. Expect to be over billed. Expect to spend a lot of your personal time reviewing, discussing and correcting their operations. It's a shame to see such poor leadership and management over such quality caretakers.

I would give this company a zero but not possible. We had set up care for my parents and received…read morecalls two hours after they were supposed to show up and was told nobody would be there . Twice The owner does a nice job of selling a great company and it's services but when you actually have a need for their services, they completely fail, leaving you to fend for yourself. Please do not use this company as you only end up in total frustration. They suck!

Positively DO NOT choose Aria of Brookfield for rehab therapy or any other service. This is a for…read moreprofit organization w/other locations. And as a result of a profit making organization, profit comes before residents comforts which is reflected in the mediocre quality of the facility. The quality of the resident's furnishings is 2nd hand at best and NOT clean. In the double rooms only a flimsy curtain separates the to roommates each with own television but no was to view when other resident's is on. Bedding is also of extremely poor quality and beds a never made the appropriate way: fitted sheet, too sheet, blanket and uncomfortable plastic pillow. Single room bedding not appropriate either. Housekeeping is indifferent.The nature of the resident's need will determine the CNA's performance. Unfortunately, the facility is woefully understaffed. This is reflected in the extremely long wait times for resident assistance. The quality of the CNA staff is worth noting notwithstanding the shortage. Mediocre, at best, appears the average performance level. A few superior CNA's and even more that need more training. Professionalism among the CNA's is marginal. Not so for RN's. There is NO consistency in the execution of tasks by CNA's. Everyone does things differently. There appears to be no policies for the work done by the CNA's. The food is absolutely disgusting and inedible. All canned and frozen. Nothing fresh. While the quality of the therapist is great, the equipment available to the PT department is either run down, I'll repaired or broken. The PT gym has very little quality equipment for the therapists to use. The front of building's public areas have been recently remodeled and look nice. However, this belies the grungy quality of the private, resident rooms. None of the above characteristics would provide a resident comfortable recovery. PLEASE DO NOT CHOOSE ARIA of Brookfield for rehabilitation therapy.

I would like to choose no stars. I would choose negative stars if available. Aria Brookfield is…read moregrim, shabby, dirty, understaffed and unsafe. Residents in the hallways ... my husband was there and needed help. No response. His roommate hollered and was able to get help. Beat up old cheap furniture. No phones in rooms. If you don't like the one thing they are serving for a meal call two hours ahead of meal on the nonexistent phone. Avoid this place like the plague. It's a disgrace. If you love your loved one, do NOT bring them here. Bring them home. They'll be safer and get better care.

Pam Foti at Vesta Senior Network was a Godsend! Our 93-year-old Dad had been in short-term rehab…read moreon-and-off for months, and suddenly, we were told his insurance would not cover him anymore. He was not strong enough to move back home, and we were given only a few days to find an assisted living facility that met his and our family's needs. Thank goodness for Vesta Senior Network! Even during the pandemic, Pam found him just the right place. She met our family on Zoom, educated us about the process of moving a parent to assisted living, offered several assisted living options, made appointments for us to visit them virtually, and worked with the facility we chose to ensure a smooth transition for our dear dad. Pam was knowledgable, patient, and effective. I highly recommend Vesta Senior Network.

From the owner: Guiding you through the Maze of Senior Living Options…read more Vesta Senior Network is a local team specializing in senior living options in Wisconsin. Vesta is owned and operated by Pam Foti and Jenny Wagner, who have interviewed, toured, and selected a variety of residences, as well as businesses and other services that can help their clients navigate the complexities of senior living, as well as the many obstacles they may encounter throughout this transition.

An outstanding program and facility for both seniors and young children. Many nurturing activities…read moresupervised by a competent, caring staff.

The staff Monica Gentry and Valerie Ruppel are just as horrible as the other staff they don't care…read moreabout our love ones. That campus needs to be shut down. From the insect problems to the elderly lady that does activities that yell at the clients and snatch things out of their hands. Why isn't anyone reporting the elderly abuse? If they wanted to they can't even get seconds because Valerie which is the social worker takes all the food home. I watch a client fall outside and no one from the campus came outside to help her get up. My mom was so full of BM that I could smell it as soon as they brought her to me. I can't speak for the childcare side but the Adult side is horrible. I asked to speak with the director multiple times and the lady that has the office at the front comes out saying I'm her sister how can I help, you're not who I need. I can't remember how many times I asked the staff to keep my mother things together do they no. That campus and staff is a complete joke. All they want is your money without providing great care. The young lady that did our tour was so sweet and nice but she no longer is there. I wish I could remember her name. Not all of them are bad it's just the rooms upstairs those lady's have the nastiest attitude. Please don't send anyone you love to the Bucyrus Campus