Worked with Katelyn and she is just a gem. Answered all of my outrageous questions and more. The…read moreinstall crew did awesome! Love the new carpet!

Came in the other day with my dad to check out some flooring for our kitchen. Lots of selection and…read moreDar was amazing at explaining the different kinds and showing us examples! We learned a lot and appreciate the time she spent with us. One of the unique aspects of Blakley's is that you can take home sample flooring for a rental period of 3 days! Not sure if other places do this but this is good information and very helpful if you are a visual person and want to see the different flooring options in your home. Though we are still trying to figure out the logistics, we will definitely be back! Dar, if you are reading this, THANK YOU for your great customer service!

Lots of inventory, quality is top notch, prices reasonable. Ordered a carpet one week and it was in…read morethe next! Great customer service.

My husband and I have purchased from Capel Rugs before and were not thrilled with the woman who has…read morehelped us. But, we decided to try them again because we really love the rug we had purchased. After our latest experience with them, however, we will not shop there again. We stopped in recently and were helped by two nice, professional employees. We needed to be sure of the room measurements so we went home, measured, and returned to the store. The second time, we were approached by a very unkempt looking employee who acted like he would rather have been anywhere else but there. His shirt was untucked, his pants were baggy, and both looked ill-fitting. It was such a turn-off that we left and ended up shopping elsewhere. Two stars only because we still really love the first rug we purchased from Capel, and the first two men who helped us recently were good, otherwise I would have gone with one star.

This is a nice At Home location. The store is clean, they have a large selection that is well…read morestocked, and the staff was friendly. It was a little strange how some of the departments were organized. For instance, rugs is split into two areas across the store. There was a lot of stuff that was in the clearance section as well, so price conscious shoppers have a good selection.

Excellent store with any and everything that you can think of for your home. Competitive pricing…read moreand great variety.

Do not believe what these people tell you. They will insist that they will take back a rug…read morepurchased from them in trade for another rug. They will claim that they will give your full purchase price in trade. They don't tell you the caveat that the rug you are trading for must be more expensive and of a style that is popular at the time of the trade. We own four of their rugs. We no longer have a use for one of them. We tried to trade it for a less expensive rug for the kitchen dinette. They told us that would be impossible, and besides, green is no longer popular. They were supposed to have some custom samples made for us, and four years later we are still waiting to see them. We have dealt with Royal Gallery of Rugs for over thirty years. We thought we had a good relationship with them. Not!

I came here looking for a rug for my new home and was shocked at the service they provided. I…read morethought they would only have traditional rugs but was surprised to find also more contemporary and transitional rugs as well. This a family business that really takes care of their customers. They have fantastic inventory that is easy to browse. The staff is highly professional and extremely helpful. They offer great prices and they really live up to their motto of "where trust is a tradition!" I will definitely be returning in the future to Royal Gallery of Rugs and will refer all of my friends here as well.

I am SO happy with my new floors! Greg provided outstanding service from the initial visit for an…read moreestimate through the final walkthrough. I had my entire home redone and Greg helped me pick the appropriate flooring for my needs ( I have 3 cats). And the installers were exceptional. Everything was done perfectly, and I am a fussy homeowner. They were polite and helpful, even moving my very heavy treadmill into another room! I highly recommend this particular branch of this business.

Ann did a great job. She installed tile in our bathroom, refaced our fireplace, tiled our kitchen…read moreback splash and carpeted our living room, master bathroom and master closet. Her crew was very professional and timely. They did an excellent job. I'm extremely happy with everything!

We've had a great experience with Bob's and plan on buying more from them. Our Love Seat arrived in…read moregreat shape and the delivery experience went well. The sales team are always friendly. Yes, they're commission sales people, so a little hand holdy. But I've never found them to be pushy. The store is massive and there's tons of furniture to choose from. And the prices are pretty solid for what they offer. I'd recommend bobs.

There are certain types of business where it seems like the reviews are generally negative. It's…read morenot that people don't have good experiences - it's that the bad reviews are passionate and the good reviews are seldom good enough that you ever feel like you have to rush and write a review of it. Furniture reviews, it would seem, fall into this description. When you have a bad experience, you want to share it because someone has been messing with your home. While you may want to share a good experience, for the most part when it comes to furniture we "expect" a good experience and giving us one feels like it's just the way it should be. There are several national furniture brands that have scathing ratings yet they are "popular." Clearly, those having good experiences simply aren't writing the reviews. Bob's Discount Furniture and Mattress Store is exactly what you expect - a discount option for home furniture and mattress needs. I'd visited a couple of times before, however, had never actually bought here until recently when a friend visited the Castleton Bob's while helping me get a guest bedroom set up to help support me as I recover from recent health issues. This is located in the same strip center as Castleton's Ale Emporium. It's a huge, brightly decorated location. As I'm a bit older, Bob's makes me think of Value City - a place where I bought a lot of my affordable, moderate quality furniture when I first started out independently. It's not a great place. It's for the most part not an awful place. It's the place someone goes who has to be budget conscious, or who wants to, when getting furniture. My friend visited here while I was in the hospital and she and I and the sales person consulted back and forth. While my friend is a lifelong friend, shopping to meet the needs of a person with a disability is somewhat different and Bob's adapted well each time I would provide feedback on needs. We were looking primarily at beds for a small bedroom. We considered a few options, however, kept things very simple. Because the bed could end up being mine at some point, we also considered accessibility. So, the basics of the experience: The sales person was friendly, helpful, and honest about limitations (for example, at one point we were looking at a reclining option with my new limitations. This sales person would acknowledge when that feature would and would not be available). We eventually found what we wanted, made the sale, took part with us, and had the rest delivered. We were assigned a delivery window and instructed that an adult with ID had to be home. Additionally, they will wait 15 minutes upon arrival - after that, they leave and you will need to reschedule. This is no-nonsense, however, it's also explained up front. As I'm limited to home right now (I just got discharged from the hospital), it was easy to ensure someone would be here. I got an e-mail the morning of delivery giving me an expected window. That said, it could be earlier. Our delivery arrived a bit earlier. I had my ID, though it was never checked. The delivery people were friendly, efficient, and set everything up (we'd signed up for this). They took packaging with them. The set-up is a solid, entry level bed. It's moderate quality. I sure don't expect it to last long-term, however, it meets my need now. 5 star? Oh heavens no. I initially thought a 3-star was fair, however, I honestly can't think of anything that was truly wrong here. I really just consider this a solid experience with solid sales, a decent price, on time delivery, and good communication. For those needing a budget option for furniture with an experience that matches, Bob's offers it. I have not dealt with customer service post-sale as I've not had the need. However, given my recent stress around health I really appreciate that Bob's offered a low-stress purchase experience.

With the ongoing renovation of Nora Plaza, it would appear this up-and-coming shopping center has…read moreattracted at least a couple premium retailers from the nearby Fashion Mall. The first to open is West Elm, a premium home furniture and furnishings store offering furniture, outdoor/garden, rugs, bedding, bath, lighting, pillows/decor, kitchen/dining, gifts, and more. This is definitely a more premium store, though the price range varies more than you might expect. West Elm was in the Fashion Mall for quite some time, however, that location closed and this one popped up. It would appear that Williams Sonoma, a sister retailer, will be joining them in Nora Plaza soon. I first became acquainted with West Elm because of their sustainability practices and the fact that a friend of mine utilized them often because she has a lot of environmental allergies and has generally had good experiences with West Elm items not triggering those allergies. When she had a baby, my gifts to her came from West Elm and I quietly became a fan. As soon as I realized that West Elm was going to open up in Nora Plaza, I began watching. It took me longer than expected to get here because winter has been a beast and I'm getting old. This shopping center has been somewhat controversial during their renovation as they've essentially booted out some smaller retailers. It's clear they're aiming for a more premium shopping experience and will also have a couple new restaurants opening soon here in addition to Williams Sonoma. Bluemercury also recently opened up here. Accessible parking is pretty decent here. There were a couple spots directly in front of West Elm, though I ended up parking down a bit to make sure I had room for my wheelchair. The front entry had the usual glass doors - it did seem one was a bit sticky. As you enter, you're immersed in sustainability. It's a warm and inviting atmosphere and it's definitely a LOT more space than was offered at The Fashion Mall. The employees definitely dress better here (I will admit that as a slob I felt a bit out of place). I wanted to look around and I also had my eye on some holiday items that I knew were on clearance. Employees were helpful but not overwhelming. The first thing I noticed was the accessibility of the interior. It felt really well thought out. While there are some spots that might prove challenging for a bigger power chair, I was easily able to get everywhere I wanted to get. Everywhere. It was so noticeable that I actually made sure to compliment the staff and say "thank you." I actually noticed there was one spot that would not have been accessible - when an employee saw me headed that way, she made it accessible. WOW. I ended up only buying a couple holiday ornaments this time around. I'm pretty sure they don't get too many $8 sales, however, I was treated warmly and with respect throughout my visit and one of the employees even opened the door on my way out. Genuinely impressive visit throughout. I really love this location and this was just a great experience in every way - accessibility, customer service, quality items, and I was able to get exactly what I wanted. There's no doubt I'll be back as I saw a few items of interest including candles, some kitchen wares, and possibly a lamp. I'm also really intrigued by their platform beds. I look forward to returning in the near future.

I came in based on a recommendation from a friend. It is a very large warehouse. Pat came and…read moregreeted me as I walked in and told me to let her know if she could be of help. Then she left me alone to look around. Much appreciated. They have a variety of furniture here with all levels of quality. The selection is constant changing based on what the retail store sends them. I was thrilled to find two headboards and a chair I loved. Sadly I needed two chairs and they only had one. I left here and went to the retail store. They had another one of the chairs I liked in stock clearance priced. Pat was able to write up the ticket for all of the items in order to get me a discount. Great customer service. Happy customer.

Been shipping for our new house tans the service is great and the prices make it possible. This is…read morealways my first stop when looking for a new piece.

I love this location, it has a little bit of everything, seems to have gained some popularity due…read moreto tik tok, but hey! I was still able to pick up some tinned fish which is why I usually come here. I picked up some groceries and wine, as well as a suction cup holder for my phone! Check them out if you are in the area!

If you sign up for their text notifications, you will get some special limited time offers. Many…read moreof them comes with buy an item and get a themed item for free such as a non-GMO, tote, or a cookbook. I bought their jam, crackers, salmon, macarons, meat sticks, water, etc. Sometimes their deals also led me to try new foods. Some I would buy again. Beware that the prices are not always accurate so best to take a pic to quicken your checkout time. The text notifications are really their way to try to get us to buy more.

Nice selection of items with decent pricing. The service was fairly friendly. There's plenty of…read moreparking and I appreciate the option to shop online as well.

Consigned by Design is a larger scale consignment shop that has a wide variety of furniture and…read moredecor. It's fun to go in, or look online for a unique piece or an everyday staple. The inventory changes frequently depending on what items are brought in. The prices lower month by month and sometimes you can find a good deal. The one area I'm a little iffy on is their customer service. They have a few shinning stars who are great. I would suggest to focus on customer service, and kindness. "You can catch a lot more flys with honey than vinegar".