MY POOR PUPPY CAME OUT WITH UNEXPLAINED BRUISING ON HIS RIBS. And the vet who was looking after him…read moreinstead of trying to find out how he got bruised whilst in her care just laughed. Appalled at the whole service including complaints management which has still not said why my dog was bruised and appeared traumitized on his return. They said that x-rays were necessary for my puppy though I have now talked to another vet who says recommending them was probably so they could collect the £££ which by the way is pretty high compared to other local vets. Don't waste your time and money!

Excellent Veterinary practice. The veterinary staff are skilled and highly trained offering a class…read moreservice. The prices are high, but understandable due to the nature of the business, the pet insurance should cover the cost of this though. The building is on the local industrial site, which is good as there is plenty of parking.

There would never be enough stars I could give Swayne & Partners as they are absolutely fantastic…read more They we're kind and caring with all the animals they see, they took my Teddy in on an emergency late one night with a twisted bowel, the vet was waiting in reception as we arrived and took him off to X-ray him while we were booking him in then came out to tell us they had to operate on him straight away they saved his life and we are so grateful to them all from the vet's, nurses and reception staff they are all so kind and caring. We also had to have our nearly 17 year old jack russell "Jake" put to sleep and once again they did it with kindness and dignity. We would recommend them very very highly. Thank you so very much to you all kind Regards Mr & Mrs Sutton, Teddy and Benson too

The only reason I don't currently take my pets to this surgery is because of the lack of parking…read more(I'm disabled and can't lug a cat basket up the road!) I used this surgery all through my childhood/ teenage years and my family still do. They have given my mum huge help through difficult illnesses with her pets. On boxing day before we moved back to the area, our dog ripped her face open in the woods and we used the out of hours emergency service at Swayne and Partners. The vet was absolutely lovely and you wouldn't have known that our dumb mutt had ripped him away from his family! Highly recommended.

The staff here are absolutely wonderful and the place is always clean and tidy. I feel safe hands…read morewhen I go there and I know my cats do too. I recommend them to anyone!

The Spring Lodge Vets are fantastic! I have all of my dogs registered with them and have only ever…read morereceived a professional and caring service. They are thorough and genuinely care and love animals. If I could give 10 stars I would.

Having two cats i have had many occasions to have to visit the vets and have found Spring Lodge in…read moreTiptree to be truly fantastic. Speaking to them on the phone they listen straight away to what you have to say and are always very accommodating. I have always been able to book appointments for times that suit us and our pets as opposed to them and their schedule / targets which i think is a great mark for service. When ou arrive the staff are always friendly and punctual and will talk to you to let you know what is going on. Although a lot of pet care can be expensive at times, they have always fully explained the various options that are available to us so we can understand and make our own informed decisions with their help.

Such a superb vets. I have a number of pets but the most recent visit I had to make there was for…read moremy dog. He had to have surgery and stay in for a few days and well, he didn't want to come home! They are well cared for and loved by all the staff there. They use their name to make them feel at home. I was given an initial quote which seems very reasonable although after the surgery they said they had complications which then increased my bill which is understandable. It is quite a busy little pratice but they do make room for you if you call for an appointment. There are emergency consultations too. A great vets and the only one I ever go to now.

A very clean professional atmosphere, the Staff on reception are kind and compassionate, they will…read morego out of their way to help you. The Vets are very good at there job & alos compassionate. The surgery is kept very clean and the waiting room is airy & comfortable. The fee's are very high so its worth taking out Pet insurance.

Hidden charges - not notified of admin charges & admin charges are not on invoices. Food is…read moreexpensive and not competitive. Failure to diagnose kidney problem.

Family run veterinary practice. Nice modern property and sufficient parking…read more Friendly knowledgeable staff. Also has a shop area which sells dog food, dog toys etc. Would definately recommend this vets practice.