Awful customer service. 25+ year VZ customer here. Looking to replace my 14 Pro Max. Went in…read moreto the Ponce store to see new iPhone Air. As I entered store and approached the new iPhones, customer service rep seated on a stool yells across store to me "sir, we don't have the new phones in stock - you'll need to order one even if you see one you want." The display phones are fixed to the display. Couldn't get a sense for the size difference between Air and current phone, so I checked out the cases......the case size is the best comparison anyway, given I'll put the Air in a case. Same rep, still seated on the same stool she was on when I entered store, yells across store "sir, don't touch the cases.....they're there for display only"........I explained my objective - I was comparing phone sizes. Her response: "You'll need to go the Apple Store". I walked out of store. She never moved from her stool and went back to focusing on her own phone in her hand.

Don't go to this one. Go to the one on Piedmont and Sidney Marcus or better yet, the one on…read morePeachtree and Piedmont. Half assed customer service.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

So, I walked in at 650 and closing time was 7pm. They were ready to leave. I just needed a SIM…read morecard and a plan. I walked out with a new phone which cost me less. They were very nice and accommodating and still walked out the door at 7pm

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Curious to know which location does Verizon use because the young lady had to use my personal Wi-Fi…read moreand was all on my garage and not in her truck, something was sketchy about the whole appointment today she came out early Something just wasn't right

My grandson's iPad was completely fixed with new screen. It looks brand new. Took about a week to…read moreget it back but was worth the wait.

Star is phenomenal and a pleasure to deal with. Set me up with two lines and I'm saving $50 a month…read morefrom Verizon. Thanks Star!

Poor service at this location. Starting with manager. I went there to get new phone and order was…read morenot setup right and claim with insurance was not done correctly. Tried to come back to cancel order and manage said I have to wait for sale lady to come back to work because my information is in her "email." This the manage and she has no access to what her sales person are doing. Not good. Excuses. Just got the round-a-round. I had to got to another store to get it done right.

Ahmadur did a great job of getting me an even greater greater credit limit. Sikdar was great about…read morefinding me the best price for z washer z'd dryer!

Have great service for sale person by the name of Jeff r I definitely will b recommend recommending…read morethis location

Had an emergency issue with my laptop, suddenly not powering on…read more Brought it in and was informed of a $75 diagnostic fee that would be included in the repair price. They could not guarantee that I would get it in less than a week before my travel time however, I got a call a day after dropping it off that it was ready for pick up and it was a motherboard issue. I was very pleased for the prompt turnaround, and it was extremely cost-effective, and as promised, the diagnostic fee was included in the total cost. Quincy helped me out and he was really great and patient and even waited for me to leave the office so that I could pick it up on the way home from work. I will be back with my other laptops to get diagnosed and repaired!

Great service! Imprint repairs had my phone like new again in no time. This is my go-to screen…read morerepair shop. They also repair tablets and some laptops as well. Imprint Repairs sells accessories like phone cases, air pods, chargers, etc., which aren't really out for display, but just ask about them.