I had such a positive experience and couldn't be happier with my results so far (surgery 4-7-26)…read more The doctor was incredibly attentive, took the time to listen to my concerns, and made me feel comfortable every step of the way. What really stood out was how genuinely concerned he was about the condition of my implant and his commitment to doing what was best for my health--not just cosmetically, but overall. The office staff were equally impressive (Manoosh, Cynthia, Shannon)--professional, welcoming, and provided excellent customer service from start to finish. The entire office has such great energy, which makes every visit a pleasant experience. I'm very happy with my breast implant exchange...so far and truly grateful for the care and attention I received. Highly recommend

Since my initial review, I have been in ongoing communication with the office regarding anesthesia…read morebilling and documentation. I did receive formal legal correspondence requesting that I remove my review. However, my primary request throughout this process has remained the same -- to obtain accurate billing records and to address concerns regarding how anesthesia pricing was presented on the day of surgery. After multiple requests, I was eventually provided documentation. During that process, I discovered that the original anesthesia invoice had been sent to an incorrect email address, which does not match either of the email addresses I have on file. This explains why the invoice was not received earlier and contributed to delays in resolving this issue. My current concern relates to the anesthesia cost increasing from an initial estimate of approximately $500, to approximately $1,500, and ultimately to approximately $1,800. The final amount was presented on the day of surgery while I was already being prepared for the procedure. At that time, I was already in a surgical setting, extremely nervous, and had already committed significant time, preparation, and financial resources based on the previously discussed amount. While I understand that estimates can change, I did not expect a final increase to be presented at that stage. I did not feel I had a meaningful opportunity to evaluate the change or reconsider the financial terms before moving forward. I was also advised that the procedure would still be billed if I did not proceed, which made it difficult to pause or reassess the situation after I had already signed prior documentation and prepared for surgery. Additionally, I had been told the procedure was urgent, which added to the pressure of making a decision in that moment. During this process, I also learned that the anesthesia provider did not present or discuss the final pricing with me directly. Instead, the updated pricing and consent were handled through staff within the surgery center. Manoosh, who works with the surgical office, presented the revised pricing, obtained my signature on the updated document, and collected payment for the increased amount. Because the payment was collected through the surgery center and the updated agreement was facilitated by their staff, I have directed my concerns to Ocean Plastic Surgery regarding how this process was handled. As of now, I have not received a response from the office addressing these concerns. I am continuing to seek resolution directly, but I would encourage others to ask detailed questions about anesthesia pricing, timing of final cost disclosures, and available payment options well in advance of any procedure. I will continue to update this review as the situation progresses.

Dr. Esmalian is a true artist, Doctor and wonderful person…read more He took me from lopsided to absolutely perfect . I could not recommend him enough. He is the ONLY doctor you can trust your body to and not second guess. Thank you so very much Dr. E

Asked me to come in for a consultation at 4:30, then later asked if I was okay with coming in at 4…read moreinstead. Came at 4, waited 45 min and still wasn't seen, had to leave. Wasted my time.

I was going to give the whole troubled history of how I came to be Dr. Rayhanabad's patient, but…read moreit's a long story, so instead I'll just relay the recent, happy part of my story. I want to start off by saying that finding Dr. Rayhanabad (here on Yelp) was the BEST FIND I've ever had! Well, actually, I believe I was being Divinely *led* here (to this Yelp review); in fact, Divinity has stayed with me, and Dr. Rayhanabad, during this whole trial! Thankfully, my breast cancer was discovered early, and Dr. Ray..., unbeknownst to her at the time, scooped it all out! "Unbeknownst to her at the time..." because all the tests showed that my cancer was only 3cm and so that is the number that Dr. Ray... was working with during my surgery. But, because it's her practice to scoop out more tissue (more than many, if not most, of her peers), she ended up getting out all 4cm of the cancer with 1cm of clear margins! When I saw her at my post-op follow-up appt., she said she was very surprised at the actual size of my cancer, which, she said, made her even happier when she saw that the tissue had clear margins. She said she did the Dance of Joy! She also said that I was very lucky, because if she had known it was actually 4cm in size, she would've had to do a mastectomy. (I have since told her that maybe I should be a case study to show that you don't necessarily have to do a mastectomy based solely on the size of the cancer.) Anyway, due to the fact that Dr. Rayhanabad is a superbly skilled surgeon who has a high success rate in following the "One and Done" motto, all the (known) cancer is out of me! ("One and Done" meaning, only going into surgery once, get out all the cancer, and be done with it.) I am so happy that Dr. Rayhanabad will be with me on this journey for the foreseeable future; and now, when I see her walk into the room, I get such a sense of joy & comfort. THANK YOU Dr. Rayhanabad for your surgical skills, for the joy your work brings you, and for the great love you have for your patients! And, the gals in the office are pretty nifty too - smiling, friendly, helpful ladies!

This was my first appointment with Dr. Rayhanabad. She was very focused, positive and caring. Her…read morereputation is high in the community because she is so good at what she does. I know several, yes, several women who see her and every lady has given me positive feedback on the care they receive from her. I must note that she is so sought out that you may have to wait a while in the waiting room. I had to wait 90 minutes before I was seen. Perhaps because she takes TIME with each patient and you do not feel rushed. She was mindful of the wait and apologized.

He knows his business. Top notch MD..He takes care of the issue and you're good as new.read more

They pick up the phone quickly and help you with a minimum of fuss. That human touch is something…read morethat is growing so rare. Great service.

Lydia is the very best. She goes go out of her way to take care of you. any treatment you get will…read morebe wonderful. So Lucky I found her-she's the sweetest person you'll meet & always makes me laugh!!

I have been going to Our Little Secret for approximately one month now after my revision lipo…read moreprocedure done on February 23,2023. Let me tell you, I could not be happier w/ the service, expertise and laughter I receive from the beautifully Amazing Lydia. Not only is this woman completely knowledgeable about her line of business, but she makes you feel so comfortable, it's as if we've been friends forever. I swear I've been to her family cookout on many occasions... lol. Let me tell you how I met this incredible woman. I was referred by my BFF to go to another individual to get what "I thought" was needed and that was wood therapy. I try to call this woman and she doesn't answer her phone but texts me back about what I want. At this point she is continuously texting all the different things she does. I move on to ask so want do I need and how much? She rambles off she doesn't know until she sees me. Of course makes sense, I'm still not quite sure what I need and ask if I can call her on the phone. She continues to texts paragraphs by the way that she doesn't talk on the phone to clients, only texts because not everyone buys and she would be wasting her time...WHATTTT!!! I'm already coming to you, my BFF has referred you to me, I'm not gonna skip out. She still says sorry can't talk. Alright, I ask do you take Zelle then? She says ohhh no, I only take cash. I'm losing it at this point. If I don't know what I need or what I'm getting, how in the heck do I know how much money to bring? By this time she is texting my best friend about me wanting to talk and how she doesn't do that. My girlfriend gets mad at me and says everybody runs their business different, she only text everyone...I get that everyone runs their business differently, however this woman is in the body shaping business, am I crazy to think that you should talk to a potential client who is willing to pay the money needed for the required procedures?? She made all the time in the world to text, paragraph after paragraph but a 2 minute conversation would have hurt the business, I guess... smh!!! Now you know the Lord works in mysterious ways. I did a Google search for wood therapy near me and low and behold 10 or so businesses pop up. Mannnn, now who do I choose. Our Little Secret was like a mystic creature that shot me dead in the eyes for I was literally dialing the number as if I was under some spell... lmbo!!! This wonderful woman Lydia answers the phone and says I can see you today and let you know what you need... WHATTT ARE YOU SERIOUS??? I rushed so fast to her cute little office and she told me exactly what I needed. I was to wait until my surgery is done, then give her a call. Fast forward my procedure was done and I have been getting my lymphatic massages every since. I did think she was going to abuse me the first time, but she made me feel like Jack & Rose in the Titanic "You jump I jump!" She held my hand the whole way thru. Not only did she hold my hand... I told her my favorite movies are ROCKY's... why did this woman play the song Eye of the Tiger LOL I know I have a ways to go and may not know the direction I will go. I do know that Lydia has my back and will have yours too. She is extremely knowledgeable, customer savvy, funny and direct to the point. Take my word, Lydia is the real deal, you won't regret it...Yep, she doesn't know it yet but I will be at the dinner table next week. I'm family now

this place is the worst if you actually have a life after an appointment. You make an appointment…read morefor 9:30 you get sent into the room at 10:30 and then you wait in the room for another 15 min and it goes on and on for every appointment. I think honestly it's a front of house problem or the Dr's talk to much. Whatever it is, if you have a life outside of your appointment make sure to reschedule it all and keep your whole day open just for a dermatologist appointment I only come back because I'm on accutane and need to finish out my session and then I will NEVER come back. Also the front of staff is SUPER RUDE, ALL THE TIME, they don't smile at you and they talk to the older patients like they're dumb.

Went there to get my lipomas removed. It clearly said on the website that they remove lipomas so I…read moretook an appointment there and showed up. The doctor looked at some of the lipomas I have and said sorry those are too big and can't remove them, knowing that I have other small ones that need removal as well. So instead of the doctor recommending that he can help me remove the small ones at least, he just said sorry you can go to a surgeon and get them all removed. So the whole appointment lasted 5-10 mins I went to the office and didn't even get the service or part of the service I needed, yet a month later they send me a bill for my visit and they also billed my insurance on top of that. Very disappointing and unprofessional. Not recommended.

Well, I have to update my earlier review of Dr Joy. I saw her again and again I am blown away by…read moreher aesthetics. She made me look 10 years younger. I whole heartily recommend her, you're in expert hands and you can trust her completely. She surrounds herself with friendly competent staff and her price is very reasonable.

Dr. Joy is a masterful plastic surgeon and she is also an excellent physician. I have worked with…read moreher for 35 years and selected her to do my plastic surgery. There are many plastic surgeons in the Greater Los Angles-Orange County area and I have worked with many of them, and she is my choice. Also, I have sent friends and relatives to her and everyone is pleased with their results. Highly recommended.

Striving for good health in 2015, found myself seeking help from a dermatologist to remove . . . a…read moredark and juicy, ever growing MOLE . . . it lurked smack dab in the middle of my forehead. Yikes! One night I went to bed smooth skinned. Washed my face. Checked the mirror and there IT was - the biggest, ugliest MOLE starring back at me. Did it blink? Yikes! Of course I tried picking it. Didn't budge. Tried covering it with bangs. Yet everytime I reapplied lipstick it peeked at me through the parted mane. There. See. It winked. Without haste, I got a referral from my GP, who sent me to Dr. Nichols. As a new patient, of course, I checked Yelp first. Hmmm. Some good. Some not so good reviews. I had to trust my GP and hope for the best. To my delight, the waiting room was full, with seats available. The chipper young woman manning the front desk asked for my ID, then handed over paperwork to fill out. One page. They didn't need my entire medical history dating back to childbirth. YAH! By the time I completed the form a cheerful Scott led me to a very neatly appointed exam room. In the corner sat a display case filled with a Christmas scene. Sweet. Scott asked a few questions, then told me the doctor would be right in. Sure enough, within minutes, Dr. Nichols walked in looking as jolly as Ol' Saint Nick (get it, Nichols . . . Nick). LOL. Clean shaven, he must have recently cut off his beard to enjoy Spring and Summer unfettered. LOL. His eyes twinkled as he asked why I'd come. 'Tout suite,' he zapped that pesky intruder, and I was on my way. The procedure was so painless, quick and easy I'm keeping Dr. Nichols' number handy in case more moles show up.

DO NOT GO HERE, their billing practices are out of date and ridiculous! I called as a new patient…read moreand the man who answered the phone was very friendly and set me up with an appointment and told me to bring my ID, my insurance card, and my copay (that's it). I get to the office and was told that I would need to pay everything in full. After some prying with the female receptionists they agreed I could pay my copay for the price of the office visit but would need to pay for all additional costs since my deductible was not met. I didn't think this was fair or correct because they are a preferred provider of my Blue Shield PPO plan and contractually the rates would be lower after billing the insurance. They told me I would have to pay the full amount and get sent a check if there was a difference in price. I called Blue Shield directly and was told that this is NOT standard practice because Blue Shield does all of the billing for the PPO plans and sends the patient the amount owed and explanation of benefits AFTER being seen. Long story short, this place is a scam, do not go there!!!

I really wish I could give this place a better review, because Dr. Todd Miller is great. He's very…read moreknowledgeable, patient, and understanding. I had no problems speaking with him, or seeing him. It's the rest of his staff that I have an issue with. They are not only extremely disorganized, rude, and unknowledgeable, they also take no accountability for their misinformation. I originally called to make a consultation appointment, and they had said that my consultation would be free. Upon entrance, they changed what they said and told me that I would actually have to pay $45. This was annoying, but fine. I told her that I had been told that it would be free, and she said, "Yes, and I misspoke, and I'm sorry about that, but now you need to pay $45." Whatever. Then, after Dr. Miller had said that my procedure would be covered by insurance, she came back and said that no, it would not be covered, even Dr. Miller was pretty sure that it would be. After a little back and forth between them, Dr. Miller told her to look into it, and if it was not covered by my insurance, he would just charge me $25. Two weeks later, I found that *surprise* it *was* covered by my insurance! She was about to charge me x3 the price of something that my insurance ... literally covered .... without checking. Then, I tried to pay my bill online, and the people at the front desk had inputted the incorrect e-mail address, so I could not pay my bill. They tried to say that I gave them the wrong e-mail (but it's my name........ pretty sure I know how to spell my own name?) and were really rude when I spoke to them. So even though I would like to go back and see Dr. Miller, I will not be because this whole process was really annoying and stressful for no reason.

Todd Miller is a crook! Do not go here, seriously! He and his team will over bill your insurance…read morecompany and then play dumb when you call them out. DEE IS THE BILLING department is a joke! She is argumentative and likes to hang up the phone and yell! The girls at the front desk are basically worthless, loc works at front desk and falls asleep on the phone, there is no level of customer service here, they only want to GET YOUR MONEY

I went to see him for a 2nd opinion concerning a chronic DVT. Unlike the first doctor I saw, Dr…read more HEILBRON took the time to review my results and explain them to me. He asked for my recent medical history and he actually listened. He spent nearly an hour with me and his concern was genuine. I'd recommend him to anyone needing a vascular surgeon.

Dr. Heilbron is a great doctor. He performed my hernia surgery very well. I recommend him highly.read more