You want to know who is the absolute BEST at his job? Ryan, hands down. You want a knowledgeable,…read morehelpful, charming and patient teacher of all the things to do with Leather. Ryan is the Guy. You won't regret it ~ you can feel the love that he has for his craft ooze from his soul. *****

Very nice gentleman helped me with a belt. However, the…read morestore lost a star because there was another lady working in the store today who was hanging out in the back not dealing with customers. I waited until the kind gentleman was done with his 1st customer & then he helped me. As he was helping me another customer entered the store. As I was about to pay, the lady finally came to the front of the store, but only to tell the the male staff member to help the person who came in behind me & then she walked away again. I figured she must be the manager because she was telling her fellow employee what to do. So I asked her if she was the manager because I wanted to make a point of telling her how helpful her employee had been to me. She said she was not & then went back to her phonecall. This lady really soured an otherwise pleasant adventure to your establishment. I hope the actual manager will have a stern word with her about optics & customer perception.

It was a bit out of my way, but Awl Together responded to my inquiry about making a repair to the…read moreworn collar of my 50 year old leather jacket. They described a repair that would maintain my jacket's usefulness, without breaking my bank account. I had no hesitation paying them in advance and was successful in having the jacket picked up by a 3rd party with no further problems. I appreciated their excellent communication via text messaging. Awl Together Leather is All Good!

I had two designer leather bag handles extended. They have long wait times which is a good sign,…read morethat they have a lot of business. I was happy with the additional leather buckles they added that were close to the original. One part of the stitching started to unravel. They repaired it within 20 minutes. Would recommend!

I asked my friend who works with leather if she could recommend a shop. I also have a seamstress…read morefriend who recommended I go here. I have a leather motorcycle vest that needed expanding. I walked into the shop totally clueless, asking about leather scraps. The shop guys working there were super helpful. Assisted me in finding the leather piece that I was looking for. I really like this shop, it's full of leather and tools and accessories for working with leather. Not that I do, but if I have to go back to get leather or anything like that I will go to this one. Staff very helpful and friendly.

This place is awesome for your leather crafting needs. I've purchased from their website before…read morethen came in the store and I have to say that it's a great find. Staff were super kind, helpful and knowledgeable. Great quality materials and lots of varieties to choose from. After buying months worth of supplies, I'm already finding an excuse to come back... Another thing that I liked about this place is the ambience. You walk in a shop but it doesn't have that luring/ retail feel... and the scent of leather really gives you such a high... Highly recommend this place!

Messaged to ask about a reupholstery job, replacing fabric on a sofa and creating some new…read morecushions, and was told they don't do that. So I guess I'm not sure why reupholstery is in their company name.

Excellent service- support this family owned business. James was very helpful and professional…read moreevery step of the way. We are very excited about our new bench for our breakfast nook. Was pricey, but you get what you pay for- excellent service, good communication, good turn over time and excellent quality finishes. Will use again and recommend to all!

They did a PERFECT JOB doing alterations on my very expensive German made goats leather lederhosen…read moreshorts. I wanted to find an expert who would make sure that my one of a kind leather piece was perfectly altered for a better fit. I could hot be happier with the service. They are flexible responsive and easy to work with. I highly recommend them for expert leather alterations. Not to mention a really pleasant person to work with!

I brought in a very nice leather jacket that the previous owner had butchered by folding the…read moresleeves under and gluing them in lieu of hemming them. I wasn't hopeful, but Original Leather Factory did an amazing job of repairing the coat. He cut the sleeves off mid-forearm, and added cuffs. It looks like the sleeves were intended to be this way. I'm blown away. Amazing work.

Excellant place to consign your moto gear Jackets , pants ,…read moreboots , gloves , bags , new helmets , bike stuff

Elaine runs an excellent consignment shop for motobike clothes…read more Found a leather racing suit that fir like glove for not much coin. Will shop there again, recommended

I told him to cut me a key, he cut two keys and was insisting that I told him to cut two keys, what…read moredo I need an extra extra key for. Also he only takes cash, which was inconvenient.

I just wanted to leave a review so people know what to expect. Walked in today to get some a hole…read morepunched in two watch straps. Asked him how much it'd cost - he just took my straps and asked me how many holes, sizing of holes, etc. Proceeded to punch the holes without quoting price. Ended up being $6 which was the max I was willing to pay anyway, so I just let it go. They're cash only and I didn't have any coins on me so I gave him a $10. Him: "no change?" Me: "yes, change" Him: "$1.50?" Me: "$4 " Honestly it felt awkward af. I felt like I should've just pulled out a $5 and told him it's all I got on me lol, the way he didn't even quote me the cost before punching the holes. I think he probably would've respected that.. or maybe expected it. I've went to Pi's before to punch a hole in a strap and the gentleman didn't even bother charging me. I honestly think that people should be paid for their labour, but that no upfront quoting thing and then asking for more afterward really rubbed me the wrong way. The hole punches were fine, so you're able to deal with the way this gentleman does business, go for it!

Guildford Town Centre Fossil Store # 5923 is exceptional in service and customer relation. We were…read morevery impressed with the attentiveness of staff, "Don", "Amber" (assistant mgr.) & "Laurie" (Manager). They made our visit a good experience and are exemplary representatives for all "Fossil" Stores.

I purchased a watch from Fossil about 3 years ago and at the time spent around $250 which I thought…read morewas fairly significant, but I was a fan of its mechanical styling and perpetual movements so I made the call. What a high quality watch it's proven to be so far. It does not lose its time, I've literally been in a street fight wearing this watch and it still ticked. A solid 4 blows were landed to a man's face while wearing this on my left wrist, and although the next day it did not work (later having discovered a coil had bent), I took it into Fossil and they fixed it for zero dollars and did not ask a single question. Customer service and long lasting product quality. However, I recommend not to wear a watch if physically encountering another person and in no way condone violent acts. Still get compliments on my watch to this day. 5 stars

Warren is a wealth of information and advised and assisted my son and his father with everything…read morethey needed from helmets, boots, gloves, jackets and pants. I absolutely endorse Warren and his business in terms of selection and friendly advice. Thankyou Warren.

I went here for the first time and ended up buying a very good quality jacket at a great price…read more They had a huge selection and the owner Warren was very helpful and accommodating. I tried on a large number of jackets before I found the one I liked. They also have a clearance section for leather jackets for $99.00! Unfortunately those were either small or large sizes. Bonus if you're in those sizes! I was eyeing some nice leather riding boots so I'll be back again to check those out. I would recommend if you're shopping for good leathers, helmets or boots. You can also see a lot of their inventory on their Facebook page. Huge parking lot next door too for easy parking.

Great job on couch cushions! Reasonably priced and completed within 24 hours. Now I do not need to…read morebuy a new couch.

The driver's side of my car seat was torn and Daniel repaired it for me and it was better than new!…read moreDaniel and his staff were so friendly and accommodating to my time and schedule! So happy I chose this place. A few weeks later, my leather recliner chair had a pen stain and he got it out with no trace of any repair having been done! I was so relieved I didn't have to buy a new one. Thank you Daniel!