Where do I start on the review. Penn escrow is by far the best escrow company in town. When we…read morebuy or sell real estate my family and myself only rely on Penn to complete our sale transactions. As a Associate Broker, our office has relationships with many escrow companies. By far the customers have been happiest working with Penn Escrow and that's why they are the company of choice. The staff is friendly and they always provide great customer service.

This business was absolutely incompetent, if you want to avoid a headache with their many mistakes,…read morehigh fees and their poor customer service I recommend you find another escrow company. I regret not using Jewel Escrow in Diamond Bar, but I trusted the realtor and my experience was a nightmare at Penn escrow. I wish their was a negative star because they don't even deserve 1.

Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.

We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

Took from a facebook group page about bad contractors. It's true. I looked. He's a cheat and…read morescammer. He rent property he sold and owner doesn't know

THE WORSE EXPERIENCE EVER!! Not even worth the 1 star rating. My father passed away and left us his…read morehome and a vacant lot next door. MONICA RAMOS, the most unprofessional agent I have ever experienced in my life, she was our agent. BEWARE!! We had to hire an attorney and through the whole process she was uncooperative. We asked for copies of the documents, she refused to send them and brushed me off. She yelled during conference calls and her broker had to remind her to be professional. She hung up when our attorney asked for information. Threatened to hold our close out checks if "I" did not deliver the keys to her bc she refused to meet me. And then called the second buyer on the vacant lot and told her the property wasn't worth the asking price and shouldn't pay that when she was the one who gave us the value. What a mess and a poor excuse for a business woman. If you want to pay extra in legal fees and have a constant migraine head ache Monica is the right person. Good luck!!!

Review for Armando Arenas…read more I needed to sell my late mother's condo after she passed away, and Armando was recommended to me by both a family friend and my probate attorney. From our very first meeting, he came fully prepared with market comparisons and detailed information about the process. It was an extremely difficult and emotional time for me, and Armando was patient, kind, and understanding every step of the way. When I received an offer, he took the time to explain everything clearly and never pressured me--he made sure I felt comfortable with every decision. Armando is an excellent realtor--professional, knowledgeable, and compassionate. I'm very grateful for his help and highly recommend him to anyone looking for a realtor they can truly trust.

Wow, I can't believe the kind of service I received from Lidia and Peter Kondratuk at this Century…read more21 location! Very reputable and highly recommended!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

Not impressed with Laurie and I've used about 75+ escrows the last 13 years as a realtor. You pay…read morethe premium price (about $2.5 per $1000) but you get budget service. Communication is not the greatest, and got a "I have more important files to worry about" when we could have closed Thursday or Friday, but ended up closing monday. Simple things like sending letters/checks that are important via USPS first class mail, when an important payment is needed in 2 days instead of 2 day or overnight, after sending to the wrong address the first time. I would advise looking elsewhere and if your a buyers agent press to not use them, especially in a buyers market as we are in.

I had to work with Reliable Escrow because I was the buyer in a house transaction, and they were…read morethe lister's escrow company. I can tell you that they were always responsive and helpful as we started the transaction. Veronica, in particular, answered my calls and even responded to e-mails after hours. The really crazy thing is that she actually continued to help me even after we withdrew from the escrow after the house inspection. Pre pulling out, I had asked her about transferring out tax basis. She researched it and responded to me after we had already pulled out. Then, she helped expedite the return of our escrow check so that we could fund our next house that we immediately found. I absolutely recommend this team, especially Veronica, to anyone that needs an escrow company with incredible customer service. I wish the new lister was using them for our new purchase.

Their agent Greg Prado is rude, discourteous, and unprofessional. Seek another agency, there are…read moreplenty of good ones out there.

Warning!! For the past three months, I have been harassed in my home by Arthur Hernandez, realtor…read morelicense 01840044. The home that I lease from the realtor Arthur in July 2023, the owner requested the home back to rent for family on July 12, 2023 was the initial request. I'm a senior citizen, initially the verbal and text messages stated to move out by August 30, 2023. The harassment began via text, phone calls, showing up at my residence. I notified the broker of Excellence Real Estate broker Mike Oyoque and Christina Corea, the owner of Excellence Real Estate via email, that I was being harassed by their employee and provided proof of the harassment. Mike responded "we don't have anything to do with this. (See attached email) as a result of no corrective actions, I have contacted the housing authority. According to the Los Angeles County Consumer and Business affairs Housing and Tenant Protection: Tenants who live in rental units located in unincorporated areas of Los Angeles County and subject to the County's Rent Stabilization and Tenant Protections Ordinance (RSTPO) qualify for relocation assistance. Currently their office has been contacted by the Los Angeles County Consumer and Business Affairs department. Arthur didn't serve the notice properly and the house was never registered with the LA County, the documents were not completed correctly. Violation 1 failure to state number of bedrooms in house Written notice, to pay or quit Violation 2 failure to provide sufficient notice on the tenant to the department. Violation 3 failure to register a dwelling unit. Violation 4 failure to demonstrate a allowable for cause or no fault termination Violation 5 failure to provide sufficient notice on the tenant to the department Violation 6 failure to register a rental unit Currently I am still being harassed Arthur was captured on my ring camerasat 4:30 pm August 5, 2023 He has began to stock me at my home I'm being stocked on social media Instagram to be exact He still continues to come to my home unannounced He still calls and sends text messages He told me I don't know any about real estate law He told me he would make sure that I am HOMELESS!!!!!

Updated review on new management we have after the nightmare mess that was running the place left…read more So far so good the new manager Christina has gone the extra mile to make sure residents that have been here a while are getting their units updated not just new move ins. She has brought some calm and order along with a family vibe to the complex I feel because she understands us that have children and how important it is to live in peace and a decent apartment. Hoping all can remain as is if not better. It is refreshing and rare to have management make an effort to make sure and clarify when things need fixing or improved in our unit and follow up that all went well. Grounds are kept up, the little updates made to our unit help in the quality of living for my family and myself. Having decent, mature, professional and ethical management makes a world of difference.

Loraine was very helpful! She's responded quickly to my text AND calls, and genuinely eager to help…read moreme! She was extremely professional. This is a very clean and well kept complex. This establishment takes pride in ownership! Thank you.

In my 30 years as a real estate investor and manager, I've done over 20 real estate transactions…read more Philip at Man Realty was among the best (if not the absolute best) agent I've worked with. He's professional, efficient, and responsive. He also knew exactly the correct pricing for our Monterey Park condo. This is a subtle, under-appreciated art. I've had agents pitch me unrealistically high prices to try to get my business. But then the house gets weak responses and goes 'stale'. On the flip side if they price it too low, it encourages an excess of low bids. Philip's pricing was spot on. I could tell immediately from the response: several solid offers on the first weekend, with one 2.5% over the asking price. We took that offer and closed within 2 weeks. No contingencies, no fussy last-minute changes, and no unreasonable repair demands. Exceptional all around... highly recommended.

As a first time homebuyer, I was so extremely grateful to have Michelle Hsu as my realtor. First of…read moreall, she spent so much of her time trying to find houses that fit my particular criteria. I'm a picky guy, and not once did she give me the feeling that I was being a bother, or being too unrealistic with my demands. For almost a year, we searched for the perfect house, until we finally found one in La Habra that ticked (mostly) all the boxes. During the purchasing process, she used her excellent negotiation skills to get the seller to agree to an aggressive price reduction of about 3%. Furthermore, she was able to get the seller to agree to additional concessions during the inspection process. This was partly due to the fact that the home inspector she works with (Ralph) is extremely thorough and leaves no stone unturned. Because of this, she was able to turn some of the weaknesses we found with the house into bargaining chips. Throughout the entire process, Michelle was so detailed/invested in getting me the best deal/result that it made me feel almost as though she was purchasing my home for herself! As a first time homebuyer, I had a ton of questions but she always got back to me quickly and also came up with a lot of creative solutions/suggestions, highlighting her deep expertise and vast knowledge of the industry. I truly have no complaints - because of Michelle, the entire process went as smoothly as could be. After having her as my buying agent, I'll rest easy knowing that I can be confident in having the best agent on my side going into any future real estate transactions. With Michelle, you are in good hands!

This company has provided the worst service possible. Rosie Botero has lied to us consistently…read moresince we hired them to help us buy a home. She pushed us to sign documents that we where not comfortable signing but in fear of not getting a home and under her advice we signed. We tried to pull out of buying the home and she told us we would not be getting our deposit back. She also said we would have legal issues. We pressed on with the painful process that started in November 2020 it's March 2021 now and we still don't have keys to our home. Escrow has been paid 30,000 and everything has been signed for. My payment is due April 1st. She won't answer my calls and will refuse to send me paperwork that I've requested. She said we would get keys today March 6th but apparently that has now been pushed back again. If you value honesty and integrity this place isn't it.

Dear Dora Becerra & Edgar Arreguin,…read more It was such a pleasure to met you during my home search. You are really exceeded my expectations and I'm always felt so comfortable and well take care of. Thank you so much for providing excellent service for assisting me with my new home purchase. You are both truly the best realtor agent!!! I would highly recommend you to all my friends. More power to Tamayo group. Wishing you all the best. With sincere thanks, Imelda Santos