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Lincare

1.0 (1 review)

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13 years ago

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O'Neal Medical

O'Neal Medical

3.0(2 reviews)
0.3 mi

Excellent experience with O'Neal CPAP. The techs were courteous, professional and knowledgeable…read more They took time to answer my questions and made sure I got the correct mask and accessories.

Never will I go here again! I arrived to pick up a nebulizer hoping to be in and out. No problem…read morewith how long I waited, but the woman who assisted me had the nastiest attitude. The woman that sits closest to the door when you walk in is very friendly and greets you with a smile. However, the other one is awful. When I arrived, I signed in on the sign-in sheet and sat down. About five minutes later Miss Attitude called my name and I went up and told her that I was picking up a neb. She then replied, "let me see if it's here because it was marked for shipping", which I did not request by the way. At this point she goes to the back and returns a few minutes later with the neb. She then hands me paperwork to sign and tells me I owe like fourteen dollars and change. I asked why and she says"it's your copay", I then say not possible because my insurance doesn't have a copay. She then proceeds to tell me that my policy is 90/10 and I owe $14. All the while she had a nasty look on her face and was rolling her eyes. I explained to her that I had reached my out of pocket max for the year so, I shouldn't owe anything. Again, she rolls her eyes and tells me she has to re-verify. A few minutes later she emerges with the same nasty look and eye rolling and hands me the machine. Finally, she asked if I knew how to operate it and I said no so, she proceeded to show me. Since I was fed up with her, I decided I'd just read the instructions. I WILL NEVER USE THIS MEDICAL SUPPLY COMPANY AGAIN!! Apparently she just thought I was stupid when she clearly didn't know the difference between a copay and coinsurance.

Walgreens

Walgreens

2.2(29 reviews)
2.5 mi
$$

The best thing about this Walgreens is the convenient location and the 24-hr pharmacy. During this…read morevisit, I only went through the drive thru to get meds. To my surprise there was no line, no wait. I was met at the window by a friendly young man. The meds were ready and I was able to continue my errands. Easy peasy, just like I like!

I answered a call from Walgreens today and a recorded message started telling me there was a delay…read morein my prescription.....then it would repeat that ....again....and again.....and again. I called back. I was holding on the phone.....I did this for 40+ minutes and a real live female person answered the phone and said I will be with you in just a minute...after a while....I was disconnected and transferred to no-mans land where no one would answer the phone. I called back and now10 minutes, there are once again 2 customers ahead of me. And the computer lady keeps saying she is sorry to keep me waiting! Actually, if there were a minus.....I would give a minus 100. It is sad. This used to be a vibrant store full of staff who could help you in a reasonable time. The voice mail system is terrible. The store is under staffed. You walk in there and can't find anyone except in the pharmacy. There are still 2 callers ahead of me. Actually, I have been moving my prescriptions to another pharmacy...but I missed this one. I may be holding on this phone until my next birthday ...which is in November!!! and there are still 2 callers ahead of me. It is now 26 minutes holding. And they will be with me shorly. This is not a good experience. Their staff is assisting other customers. Please pick up the phone and don't hang up on me again! There are still 2 callers ahead of me.....at 32 minutes holding. Does anybody at Walgreens care? This is so past bad customer service...I think their customer service folks all ran away. Oh yeah! One caller ahead of me. Lets see if i get disconnected again. The lady on the recorded message now has static in her voice because she has talked so much! And, my phone is running out of juice. 46 minutes on hold now. Now 51 monutes. Wonder if AI would do better? 59 minutes at 7:15 PM. Well....she, the real person, answered and once again asked me to hold on....so here we go.....didn't wait for me to say no.....didn't say please. Now 1 hr +. Oh she came back. FINALLY!!!!!!!!! Over 2+ hours.... Final recorded message....I am sorry. We are having technical issues and are having trouble processing your call. Perfect ending!!!!!!!!!!!!!!!!!!!!! Gay B Tuesday May 12, 2026 PS Once I got to a pharmacist, she was extremely nice and helpful.

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Lincare - medicalsupplies - Updated May 2026

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