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    Lincare

    2.5 (8 reviews)

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    Hart Medical Equipment

    Hart Medical Equipment

    2.0
    (16 reviews)
    2.1 mi

    Took almost 6 months to get my new bi-pap machine,every time I called I was on the phone for a long…read moretime trying to get answers! only deal with them because that's who my insurance demands we use.

    This one star is more than they deserve, it should be zero. I met with the respiration therapist…read moretoday and it did not go well. She did not want to meet with me so she called me before my appointment to say she had a printout ready for me. I did not ask her for/nor did I need a printout. I have never been called by Hart Medical after picking up my equipment for any kind of wellness check. I had a massive air leak with the mask I was given. This massive leak was on her partial report with the wrong start date on it. She disputed the day that I picked up my equipment. This air leak continued for 39-40 days, it was loud and dried my eyes out daily. The leak only stopped after an internal medicine/sleep doctor prescribed me a new mask. My machine is not recording all the time that I am doing "therapy". This was my main concern, which did not get addressed. I was hoping that she would look at the machine since I packed it up and brought it, but she did not. I was there less than 15 minutes. She gave me her printout and wanted me gone, that was obvious. I did not think that they had any "professional" people working there. The tech support has also given me bogus information. You must call M-F, 8:30-5 ET and leave a message. You may or may not get called back from their tech support. I have also spoken to Brian, the Regional Manager. I have called him twice since we last talked and he has never called me back, which makes me feel marginalized, ignored and frustrated. I think I saw him leaving the facility today. These concerns about them need to be reported to Medicare. It is the worst customer service that I have ever experienced in my life. I think about other vulnerable people who cannot advocate for themselves. Hart Medical could care less about you and do not mind articulating it! If you have relatives, friends, or acquaintances who may need medical equipment DO NOT RECOMMEND HART if you care about them and their well-being.

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    CareLinc Home Medical Equipment & Supply

    CareLinc Home Medical Equipment & Supply

    1.0
    (2 reviews)
    8.6 mi

    Only gave one star because i wanted to make sure they didnt think i forgot…read more My wife was burned with about 18% her body being covered. Both legs and left hand. 2nd and 3rd degree. Left the burn unit thursday and when i called care linc to go over order surprised how few supplies i received. Called them Thursday and they said they would mail some out 2-3 days but if i needed anything they had someone on call 24-7. We made it through the weekend and went to haslett location monday around 10:30 am. Was informed they dont stock any of those supplies. Would have to be shipped, informed then not what i was told. They said they could get stuff out to me in 2-3 days. Asked could i go some where and pick u, said they had to check insurance to see what was covered. Told me hospital listed as three wounds, 2 legs and left hand. Allowed 184 4" pads per wound a month. I did quick math and said thats over 550 a month and you only sent 84? So can i get 100 coming??? To get me going? Said sorry we need to confirm this? I left and called corporate who also was no help. Called doctors office in GR they called another supplier in lansing and they had most supplies and where willing to get anything we didn't have over nighted. I wasn't looking for special treatment just what was needed to take care of my wife's wounds. I highly recommend you find someone else to get med supplies from other then care linc. Thank you Derrick zenker

    If you are going to get a CPAP machine from Carelinc, and you have trouble adjusting to it, be…read moreaware that you will receive nagging e-mails from multiple people who are monitoring your sleep data. I complained about both multiple people being in my data as well as the nagging e-mails and received a reply that included a non-apology "..I'm sorry the CPAP didn't work out for you." and a justification for a "very large team of people" to be in my data. The other points I made in my correspondence regarding how the nagging e-mails felt similar to being harassed by a bill collector were completely ignored. I have returned the CPAP machine and I have no intention of doing any kind of business with this company again.

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    CareLinc Home Medical Equipment & Supply

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    Lincare - medicalsupplies - Updated August 2026

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