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Lim's Music

5.0 (1 review)
Closed • 9:00 am - 8:00 pm

Services - Lim's Music

Musical instruments and teachers

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7 years ago

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Island Music Co

Island Music Co

4.1(34 reviews)
49.1 km
•$$

Excellent customer service! I recommend everyone shop here over Guitar Center or anywhere else! The…read moresales associates are personable and caring. They seem to actually care that their customers are pleased with their purchase. They have the perfect amount of attentiveness. They don't hover but are still available for questions, advice, and suggestions. It makes the buying experience so much more comfortable. I have never experienced a "pushy salesman" in this shop. It's also sooo relieving to see the same staff here over the years that I have shopped with Island Music. I have now been shopping with Jack McNutt for about 3 years and will go back to him every time for my guitar related purchases. If you're looking for a new guitar or any kind of musical equipment go to Island and ask for Jack! You'll have a great shopping experience from a deadicated sales representative who actually cares about finding the right piece of musical equipment for you.

BUYERS BEWARE!! Greatly disappointed with how Island Music…read moreCo handles returns. Advertises 14-day return hassle free policy on Reverb.com. BUT offered no assistance when the item arrived damaged. Granted it was not their fault for the shipping damage, but instead of dealing with FedEx they put the responsibility on the buyer instead to resolve by suggesting to the buyer to utilize the manufacturer's product warranty and then stopped all communications with the buyer following this advice. After many failed attempts by buyer to get Island Guitars to honor the return and send buyer a return shipping label, Reverb was asked to step in (which they did luckily) and they had to force the return process. There was ZERO cooperation by Island Music Co and later Reverb issued the full refund once item was returned to seller.

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Lim's Music - musicalinstrumentsandteachers - Updated May 2026

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