I have two banjos, one of which needed to be almost completely rebuilt, and another that just…read moreneeded a checkup and TLC. Now, I have two awesome sounding banjos. The service was quick and reasonably priced.

Knowledgeable, honest and patient. Thank you for your guidance and help amazed with the variety…read moreinside and even history.

This is a nice music shop that sells, cleans and repairs orchestral instruments. There's probably…read moremore band-related activities that go on here, judging by a waiting area with cozy chairs and a coffee table, and the sweet notes of a wind instrument I heard swelling from a back room. However, my purpose today was freeing a jammed mouthpiece and getting a couple dents out of my son's trumpet, nothing more. Cory provided exceptional customer service, bringing over an equally friendly tech to help build the cost estimate for me. A thorough cleaning for additional cost was offered but not insisted upon. Cory made it easy to set up an account for this and future work. I found KBI Music Shoppe to be clean, well laid out, cheery and inviting. I noticed a fair amount of novelty themed gifts for sale, like sheet-music socks and musician humor stickers, that made me smile.

My kids are in band and KBI is great. Friendly and knowledgeable staff. Awesome service!!!read more

Excellent customer service! I recommend everyone shop here over Guitar Center or anywhere else! The…read moresales associates are personable and caring. They seem to actually care that their customers are pleased with their purchase. They have the perfect amount of attentiveness. They don't hover but are still available for questions, advice, and suggestions. It makes the buying experience so much more comfortable. I have never experienced a "pushy salesman" in this shop. It's also sooo relieving to see the same staff here over the years that I have shopped with Island Music. I have now been shopping with Jack McNutt for about 3 years and will go back to him every time for my guitar related purchases. If you're looking for a new guitar or any kind of musical equipment go to Island and ask for Jack! You'll have a great shopping experience from a deadicated sales representative who actually cares about finding the right piece of musical equipment for you.

BUYERS BEWARE!! Greatly disappointed with how Island Music…read moreCo handles returns. Advertises 14-day return hassle free policy on Reverb.com. BUT offered no assistance when the item arrived damaged. Granted it was not their fault for the shipping damage, but instead of dealing with FedEx they put the responsibility on the buyer instead to resolve by suggesting to the buyer to utilize the manufacturer's product warranty and then stopped all communications with the buyer following this advice. After many failed attempts by buyer to get Island Guitars to honor the return and send buyer a return shipping label, Reverb was asked to step in (which they did luckily) and they had to force the return process. There was ZERO cooperation by Island Music Co and later Reverb issued the full refund once item was returned to seller.

We're new here but everyone is very friendly and both my kids are really enjoying the classes that…read morethey offer. Can't wait to see how much they learn and grow at M&S Studio!

From the owner: M&S Studio, Fredericksburg's complete Center for Acting, Dance and Music, has been serving the…read moregreater Fredericksburg area since 1994. We create memories that last a lifetime! Our music program includes piano lessons, guitar lessons, voice lessons and many other instruments. Our dance program offers a variety of dance forms such as ballet, jazz, tap, contemporary, hip hop, musical theater and tumbling. We also have a strong Acting program that helps to gain confidence and self-esteem. To have dance, music and acting classes at the same location, give families the ability to schedule lessons for 2 or more family members at the same time, providing more time for other activities and less driving for the family.

These guys are so locked-in every time I've been here. They always have the right selection of…read moreservices and items, AND they've got INDIVIDUAL GUITAR PICKS (Guitar Center and Music & Arts sell bags only). They are also local, and have been my ideal instrument shop since I've moved to Stafford in 2022. The people who are usually there are respectful, kind, and overall friendly, and they even take the time to do menial tasks (that I myself would've been able to do, but I go here to do it all at once). Overall epic place, reasonably priced service, with a lot of friendly faces.

Staff is helpful and attentive, they have guitar strings and entry level keyboards along with some…read moremid mixers.

Excellent place for guitar repairs, for buying guitars and other instruments, and peripherals…read more Extremely knowledgeable people here. Very competitive pricing as well. Highly recommend.

Friendly, knowledgable, low pressure. Great store for guitars and even more so for thoughtful…read moreadvice.

I really appreciate this company. They have wonderful people and are very helpful. I also worked…read morewith Kate Hummel to learn the piano and it was a great experience.

Great place to find gently used instruments & accessories. Easy in/out location. Helpful service…read morestaff.