Thank you, Thank you, Thank you! We were so excited to be involved with the NFL Draft experience…read moreand had the good fortune to be recommended to Cleveland Auto Livery to get us around Cleveland. Their professionalism and expertise of the city, made our whole trip hassle free and super fun. Thanks for getting us to all our events and the airport on time, it was amazing!

excellent service - great drivers and nice cars. would highly recommend Cleveland Auto Livery for…read moretransportation needs.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

I've been using Mark S's MyDr1ver as a livery for NFL football games and other occasions in 2023…read more Because of Mark's superior professional service in consistency, timeliness, the cleanliness and excellent repair of his vehicle, and his personable characteristics, I'm hoping MyDr1ver will be available to me for a long, long time.

Clutch and reliable service! Professional and affordable!…read more Airport transport made easy! We had to get to the airport after my mother in-law canceled on us. We called this company at 6:00am and had to be to the airport for an 8:45 flight. They were at our house by 6:30! The return trip was easy to book online and they even call and confirm your appointment with flight number and status updates to make sure if anything changes they will be there for you! I definitely recommend if you need to get to the airport or anywhere I'm Cuyahoga county!

Used Freedom 2 Go on my recent trip to Cleveland after a disastrous last minute forced cancellation…read morewith SuperShuttle. They were on time and provided great service. Most importantly, they have wheelchair accessible vehicles. The only reason I can't give them 5 Stars is that at $218 for a roundtrip, their price point seems a little high.

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

Fantastic service- prompt pickup even at 6am on Sunday morning and excellent follow through with…read morephone scheduling. My driver was mindful of health concerns in the current era and wore a mask. He was pleasant and the car was spacious/clean. No complaints, I would definitely use this service again!

Great place to book anything. I know a lot of people think…read morethey can just as easily book their travel arrangements online themselves, BUT... 1. Mihelin has always gotten me the best deal on travel 2. You tell them your needs; they quickly find you the best deal ( no wasting time searching on those deal websites with hidden fees and caveats) 3. They have been in business for a long time--they have intimate knowledge of how things work, how prices change, how airports are set up/how long it would take to get around the airport, and an intuition for what could go wrong, and even better, how to create the best, most smoothly running trip. 4. And, of course, there's simply the human touch. Sometimes it is just nice to have someone to call when things go wrong (and believe me, when you're in trouble, and the airport is not being very accommodating, and you're trapped in an airport in a strange city, knowing you can call Mihelin is a GOD-SEND). So, if you want a smooth trip, someone to talk to, and someone to look out for you and your interests, take a look at Mihelin Travel Bureau.

Excellent service! They worked very hard to find me cheap airfare prices. Mihelin is very good…read morefor complex European vacation plans, cruises and other involved tours. They offer a plethora of other services such as, passport photos, tax and translation services and notarization. Good old fashion service from a great local business!

High hopes, very disappointing. She might be ok for 1 couple going to just 1 location, but don't…read morehave her do anything else. Didn't return emails or keep us updated. I would ask a question and she'd say 'I'll look into it'. 4 days later I'd have to email again. Then a 3rd time, specifically saying, "Please respond to my emails." Examples: 4 friends traveling on a river cruise. 1 person flying home from Paris & 3 from Nice. She could not get the flight dates right. She had 2 of us flying back from Paris. It was corrected after several emails. When flights were finally booked 6 weeks before leaving, we noticed she booked 2 of the travelers returning a different day. The exact dates and travelers were sent in 2 separate emails 6 mo. before the trip. I emailed to find out what time we disembark from the cruise. 5 days later she'd respond that she was at a bridal show + would look into it in a couple days. When she did reply, she said it was 10 a.m., even though we would be docked from the night before. I told her I wanted to leave at 8 & she said I couldn't because we had to "clear customs". There are no customs. We took a river cruise leaving & returning at the same location. When I questioned her on this she said it was Viking's policy. I called Viking myself & they said there were no restrictions and could leave anytime, even the night before. 2 months before the trip, I asked for extra leg room seats + would pay the extra cost. No response. After 4 days & a follow-up email, she said she'd have the air department look into it. 4 weeks before leaving I sent a reminder. 12 days before leaving + I had to ask again. I finally called the airline directly & changed my seat to a better economy seat. She emailed me that she just changed my seat to another economy seat. I looked it up & saw it had 'restricted leg room'. I had to ask her to change it back. In the meantime, after I changed all seats to what I wanted, they all changed. I had to call the airline again to change them back.

I would highly advise against booking your honeymoon with J Sullivan Travel! I normally don't write…read morebad reviews because I can usually understand that things happen and people work hard for their job, but Jen definitely did not work hard. She was very persistent in the beginning to get us to book with her which is great! It took us some time to decide since we were in the process of moving and wedding planning but then officially decided the first of January for our August honeymoon. We booked and didn't book flights at the time since there was still a lot of time until we left and prices were high, come April, I had to reach out to Jen NUMEROUS times to help book our flights it took over a month to get this done. I would be fine doing it myself but we paid extra for the travel insurance given COVID and the flights would only be refundable if booked through Jen. Now I get that people are busy, but when we proceeded to call her after about five emails of her saying "I will look into it" and never got back to us; she was very, very rude. Once again, I get if we were giving attitude but we were not! We were very nice and calm and understanding and would thank her when she did do something for us. Now comes the worst part- she got both my fiancés and my name wrong throughout the whole booking process. I noticed it and had to call to inform her. She told me she took care of it don't worry and don't change anything! Well, when we go to check into our flight the day before we leave we couldn't. We had to take time the day after our wedding to go up to the airport and luckily the attendant at Southwest was so kind to change our information for us to the correct spelling. She even upgraded our seating for free since we couldn't check in correctly we weren't going to be able to sit together for our honeymoon on a 5 hour international flight because Jen initially messed up, said she "handled it" when brought to her attention on numerous occasions and didn't. Now that we fixed the flights, we tried to fix the resort reservation. We already called the resort once and got charged for calling out of country to confirm our reservations since Jen kept giving us incorrect confirmation numbers. So we were going to call and pay AGAIN however reservations was closed. We called Jen, no answer and her voicemail box was full and we left the next morning at 6 am. So we called funjet above her, funjet said WE would have to call the resort the next day even though we were going to be on our flight the whole morning until we got to Punta Cana anyways. After I assured them they needed to fix the scenario, they agreed and said they would handle it. Well, they didn't. We arrived to a different country and our transfer service was with the incorrect name. As was everything with the hotel reservation. WE sorted everything our ourself over Jen's mistakes brought to her attention months prior on many occasions. With that being said, you would be much better booking your vacation yourself rather than using J Sullivan Travel, she truly is the only professional I worked with during my whole wedding process that gave incredible unnecessary stress!

Today, May 12, 2026, I needed Red Sparrow services to drive me to and from my cataract operation…read more The Drivers came on time, the cars were clean, the drivers very personable and kind and the service I received was very excellent. Thank you. Joyce G

Let me tell you about Red Sparrow…read more The first time we used them was a ride to my father's surprise 60th birthday party. The driver showed up 45 MINUTES late and it nearly ruined our carefully-timed arrival at the surprise party. The second time we used them (DUMB, JULIA. So. Dumb.) -- they drove us to a wedding. I agreed upon the return pick-up time as 12:30am about a week in advance. The dispatch had the order. Then, the driver and I agreed verbally when he dropped us off. "See you at 12:30a.m." Welp. 12:30 a.m. came and went. I had the driver's cell number. He said "You called and said to come get you at midnight. I was there and you weren't." Umm... NO I DIDN'T. Then I called dispatch - which provided little to no help. We eventually had to call a cab to come get us an hour away from home. UNACCEPTABLE. Truly I have never in my life received such terrible customer service. Your job is to drive people and pick them up. THAT'S ALL YOUR COMPANY DOES. And you cannot even do that successfully. Fail. Epic fail.