Mediacom leaves so much to be desired. For such a small town it takes 7-10 days (sometimes longer)…read moreto schedule service or attempt to repair. Key word, ATTEMPT. There is no reliability at all. I pay over $130 a month for just internet that I only have use of half the time. When you call to schedule service, there is no telling with whom you may speak, instead of attempting to resolve any and all issues that you have it turns into a sales pitch trying to sell you more. Why in the world would anyone be interested in purchasing anything else from a company that can't deliver what you are currently paying for. Value for your money? I would recommend going to Sam's Club or Costco and purchasing an industrial size case of Vaseline beforehand, because this company will stick it to you. The only thing Mediacom has consistently proven to have is lousy customer service, long waits for any service call or repair, intermittent service. When you mention to customer service that they need to credit or reimburse you for the service you paid for but didn't receive, no attempt is ever made to credit your account or reimburse you. On a scale of one to ten, I'd give them a -2, yes a minus two.

Service is always going down it is very unreliable so from my printers quit working too much…read moreup-and-down my alarm system that I pay money for is always down because I don't have Wi-Fi service half the time and they just keep fixing it and fixing it and it's not fixed. I am so fed up with this company if you want good service its not here.

Candra was so helpful to me today so sweet and funny I am silly but she understood my crazy morning…read moreshe is amazing you are blessed to have her on board thank you Candra your the best everyone always so kind and very helpful Candra have a blessed week love keep up the best customer service

The poor quality will not allow you to receive the value you pay for. Service goes out almost daily…read moreand I was told to call every time this happens; I shouldn't have to.

I have to speak to the quality of service provided by the technician for my installation…read more. Deshon, came out 06/16..started the installation and the weather turned unfavorable..he came in as though he didn't know how to tell me he couldn't finish..without hesitation I said to him his is far more important than my internet connection..he said he would see if he supervisor would allow him to return as early as possible the next day..he arrived at 655 am...very pleasant good morning and started with the completion..we conversed a few times because I WFH...he was not disruptive..very very pleasant and professional..ensured I was connected and answered my questions completely...thank you soooooo Deshon...service technicians should model him ​

I had to wait 7 days to get a technician to come & check why our system needs rebooting 2 times a…read moreday or more. The tech never showed for the appointment today & then told Mediacom that he had completed the job! He dismantled the box in our yard, left it open never came back & when he did this it was in the early morning not at our appointment time. So we have children in our street & we're very upset about what Mediacom is not doing to fix this issue until next Saturday. This is not acceptable!

Data Revolution has been great to work with and provides prompt, professional service any time that…read morewe need help. We would highly recommend them. Ron Smith, President, Coast Software, Inc.

From the owner: We simplify technology so our clients can focus on their business…read more 24/7 on call support available. Cybersecurity, IT Support, VoIP Phone solutions, Internet, Data Protection and Disaster Recovery, Telecommunications Service, and Network cabling for Small businesses in the Pensacola, FL and surrounding areas.

Overpriced slow service, which goes in and out daily and the company always adds EXTRA fees! They…read morecharge you for technician visits when your service isn't working! Then, they add extra charges here and there and make up reasons for them. I DO NOT RECOMMEND THIS COMPANY.

I have been on the phone with3 (three) WOW reps and I'm pulling my hair out. WOW customer service…read moreis about the worst i have ever dealt with. I have just (3) three request. !. want to sign up for auto pay on my computer. 2. I want to speak with someone I can understand. 3. I need a 4 digit account code. I was never asked from the installer for a pin code so I never gave one. Now I'm told I had to give one which i didn't. I was told we would have a 1 Gig up and down load speed, I have 31.6 down load and 5.69 up load. I just recommended my neighbor and I'm regretting it.

They are a sub contractor for T mobile. They operate on commission. I have been lied to numerous…read moretimes by their representatives. They charge less than other major carriers. But they provide service that is less than you pay for. When signing any contracts. Read them carefully!

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.