I am giving a 1 star specifically for the male owner because he is rude and has become very pompous and obnoxious. He rushes the clients and gives very bad rushed pedicures in less than 10 minutes skipping all the luxuries of a pedicure such as a sugar scrub... He is the reason I don't go there any more! read more

I paid $59 for a gel pedicure on 1/13/26, and the gel began peeling almost immediately. I returned on 1/16/26 to have it corrected, and the same issue occurred -- the gel peeled again within a day. After two failed services, I requested a refund. I was offered only $20 and denied a full refund. I was also unable to resolve the issue with management. Update 1/19/26: No refund has been issued as of today. I also had serious concerns about sanitation, including tools appearing to be reused between customers without proper cleaning. On top of that, the staff's attitude was unwelcoming and dismissive. I've been to many nail salons, and this experience stood out for poor quality, cleanliness concerns, and lack of accountability. read more

i go here every two weeks for a fill and ive always had great experiences! carter is my go to guy for gel manicures and every other technician ive had give an awesome pedicure as well! i always recommend them anytime someone is looking for a new nail salon. read more

This is my favorite salon to get a pedicure done. So many great colors to choose from (gel and regular) and the pedicure is always done well. Some technicians spend a little more time perfecting their painting than others, but it always looks good. I am new(ish) to the area and have tried a bunch of different places but I keep coming back to Lily and am always happy to do so. read more

An absolute delight! I'm a new customer who comes into town periodically. I was a walk-in and they set me up quickly. A large selection of gel and dip choices. They gave me a bottle of water without asking. I had Vin he was a complete perfectionist! Very professional. This is a pretty large salon and the staff was sweet and accommodating. I'll definitely be returning. Prices very fair. read more

Lily Nails & Spa - Gel color Dirty Flamingo. - Nail Salons Near Me - Eldersburg, Maryland

When I arrived for my appointment, the owner/receptionist was very rude. I had to wait over 30 min for my appointment. My technician was nice but my nails chipped after one day. read more

My gel pedicure had to be done a couple of times and when I requested a discount for the time I spent in the salon I was met with loud talking and he did a great job. Well if he did such a great job why is my big toe bumpy. The aggressiveness shown was not professional and did not aid to conflict resolution. This was my second time going to this location and now the last. read more

STAY AWAY This establishment is completely unprofessional . The manager, his mother, and a customer who refused to abide the mask requirements got into a screaming match with me because I voiced my complaint regarding the poor customer service and lack of COVID precautions. I was verbally accosted by the clear trump supporter and the management assisted. Drove a long way to treat my pregnant friend to a girls day out... big mistake Called ahead for an appointment for two pedicures... but had to wait 20 mins while my friend's pedicure started... my water was cold and I asked to have it warmer and I was told to wait... When my nail tech finally came to assist me, I asked her to warm the water and she replied "yeah yeah I know." Even tho my pedicure started 20 minutes after my friend's somehow my pedicure was finished before hers Poor customer service and COVID precautions .... we are minorities, we were not greeted while other customers were.... no partitions at the pedicure stations... The manager is walking around with his mask on improperly. I asked to speak with him and he walked by me. Save your money and your time. Go elsewhere. read more

Lily Nails & Spa - Nail station - Nail Salons Near Me - Eldersburg, Maryland

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I preference this story with the note that I usually do my own cat eye gel manicure but thought that I would treat myself as I would be leaving for vacation and would be gone a couple weeks and wanted to do something special to celebrate it. I made an appointment online, selected the nail artist of my choosing and arrived at the salon. There I picked out my polish and was introduced to my artist. The artist was not the one that I made an appointment with but as this was my first time there I did not care. My appointment went down hill from there. The artist could not file my nails straight and after correcting and having them redo a couple of my nails I wound up taking the file and doing it myself. I picked Cat Eye nail polish and the artist did not know how to apply it. It took two other people to eventually show the artist how to do it (again I know how to do it and was about ready to show them myself how cat eye nail polish works because it was taking so long). Finally my nails are done not quite as cat eyeish as I would like but I was happy to be done. I go to check out and was surprised at the total cost because it was higher than what the pricing was when I made the appointment online. The pricing was higher because I chose cat eye polish which ok fine I can get that but not once did they mention that to me when they were helping me pick out a color. Just hours after I get home I realize that the corner of the polish on one of my nails was lifting. The next day I called and was able to get in which I was grateful for because I was leaving that night and would not be back for a couple weeks. They fixed the nail and double checked the rest of them in record time. I thought that was the end of it but I did not even have the gel nail polish on for a week and it was already chipping and coming off. I have never had gel nail polish come off as fast as this one. By the end of 2 weeks I was left with more fingers without gel polish then with. I took pictures of the chipping and the polish that was coming up until day 9 after that I was fed up and stopped taking photos. Bottom line it is not worth ever going there again. I did not get the artist I made the appointment for, my appointment left something to be desired, they surprised with the additional fee and my nails did not even last two weeks. If there was one nice thing I had to say about Lily Nails & Spa it is that their decor is nice. read more

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My nails looked perfect! Andy did quality work. Got a spa pedicure and gel manicure after 2 years (thanks to covid) for $80 without tip. In hindsight, I would have liked a third coat of color for my mani - next time I'll ask for it. It was relaxing but didn't take forever (done in one hour). The spa is lively, friendly, and clean. NOTE Lily's salon uses *all-new* files, buffers, etc. The metal tools are freshly sealed (versus in a sealable package that's been reused). This is to MD health standards but sometimes hard to find! Liked seeing the expanded spa with Lily, her family, and many other familiar stylists. The place was packed. I'd recommend an appointment. read more

I have been to multiple nail spas and have finally found the best. Linda does an amazing job on hands and feet. Pats attention to small details. I am a forever customer. read more

I called for a manicure and pedicure because I had to go to a wedding. The technician made me pay up front and tried to convince me to get a gel manicure but I explained that I really did not have the time. I wanted a regular pedicure and manicure. The pedicure was fine. However, the manicure was a complete disaster. The technician's left nail station drier wasn't working, so she set up an obviously dirty, outdated drier for my left hand and instructed me to let the time run out twice. Meanwhile the right hand drier was working and went off way before the second time the left hand drier did. At any rate, I left the salon after, frankly, overtipping (cash tips only) ; there is a fee ATM in the shop (shady). I had to return to have the manicure basically redone because it had not dried properly and looked like a third grader had done my nails. After over drying both hands this time, I was finally able to get home to prepare for the wedding. The manicure did not hold up at all, though I was extremely cautious not to touch anything with any force. I ended up having to cover the manicure with press-on nails. While there, I also noticed that the technician's station was in no way on par with appropriate cleanliness standards. Avoid this place. There are better, cleaner salons in the area. A complete rip-off. read more

Lily never disappoints!! She always does a wonderful job on my nails and she wax. She is the best! She has a big heart and always makes me feel like family when I visit. read more

Lily Nails & Spa - Beautiful color!! - Nail Salons Near Me - Eldersburg, Maryland

My toes and nails turned out great, but my right hand was not fully dry before I left it needed at the least one more minute under the dryer. Another thing is there were a lot of flies, and that just made it sketch,especially after them talking in a different language, that kept me wondering who and what they needed to talk about instead of putting their attention on my nails. But despite the flaws, it was very relaxing with a great aroma and an amazing body scrub on the calfs/feet, and they also shaved off most of my foot crust (but they left many dead skin spots on the bottom of my feet).With all the good and the bad things, I would rate this a 3.5 out of 5 . read more

Such a weird experience. My friend got a pedicure and the male technician who did her pedicure rubbed the calluses on the bottom of her feet for an extended period of time while holding eye contact. She also has a tattoo on her foot that two of the male technicians pointed and laughed at (it is a sentimental quote), and she left very upset. They were just mean! read more

The technician doing my pedicure cut my toenails so short that he cut into the nail bed of my pinkie toe, causing it to bleed. The toenails were uneven as well. Worst pedicure I've ever gotten, truly. My pinkie toe still hurts two days later. I should have said something, but I guess I was just shocked into silence. When he went to paint my toes, he said the color I chose was too dried up to use. He brought me the color wheels to look over, and then he immediately started a pedicure for another customer! A different technician finished painting my toes with the new color. read more

Lily Nails & Spa - Bleeding pinkie toe and very short nails on all toes. - Nail Salons Near Me - Eldersburg, Maryland

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This place would get a 10/10 if I could give it to them. From the cleanliness to the friendliness of the staff, it is everything anyone could ask for. Personally, I am very picky about my nail shape and Linda absolutely nailed it!!!! She was my nail lady years ago since I was in college back in 2010. We lost touch when I moved but now that I'm back in the area, it's like I never even left! She remembered my nail shape to the T!!! I didn't even have to tell her! Listen...ask for Linda! She pays attention to what you like and she remembers! She is very efficient and very, very detailed in every step of the process to give you exactly what you want! read more

Lily Nails & Spa - Nail Salons Near Me - Eldersburg, Maryland

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Came from out of town, went here highly recommended by others and brought my niece. They were extremely nice to her! However I wanted a gel pedicure, they charged me $20 on top of the normal pedicure price which is absurd, it's just a different polish, please they did not do my cuticles, clean my toes, etc. get to my hands, my fill is off balance and the polish is uneven and chipped, I let her know and she wouldn't fix it. I come up several times a year and have friends here and will be sure not to recommend. Very disappointing. read more

Lily Nails & Spa - Nail Salons Near Me - Eldersburg, Maryland

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My nails desperately needed some TLC and they were able to get the job done. Love the color range for gel polish. Besides the biotin vitamins I take the technique used at the salon helps my nails grow long and strong. The pink manicure lasted 3 weeks even through my adventurous vacation. read more

Lily Nails & Spa - Nail Salons Near Me - Eldersburg, Maryland

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My wife went to Lily's recently for an organic spa pedicure which she was told the price of $55.00. The employee asked her what color for her toe nails, and was shown a color wheel that was for gels. She picked one out, and she says she got the best pedicure of her life. She was very satisfied until it came the time to pay for the service. She was to pay $55.00, but was told it would be $75.00 instead. She had also tipped them $10.00 for a total bill of $85.00. When she asked why there was such a increase, she was told that she had chosen a gel, instead of regular nail polish, hence the $20 increase. She was never told of the price difference, and there was no sign displayed by the gel that said it would be an additional cost. Management did not listen or address the confusion. To say the least, my wife became very upset with the two employees who argued with her. She later wrote a review on YELP that was understandably not very complimentary, and addressed how this spa was a rip-off. After a couple of more contacts, they did agree to refund her $20, which we went back to the store to collect. Upon arrival, the employee immediately gave her the cash back. At that point, a person who seemed to be the manager or owner came from the back, and said she was primarily upset that my wife gave them such a poor rating on YELP. Then another lady came out from the back, and tried to convince my wife that was HER fault because she selected gel. When told that there was no price list with the gels, and no one explained it to her up front, she said that all her customers knew beforehand. In the argument, the manager said that the $20 refund was coming out the employee's check. When my wife protested that it was not his fault, and expressed that it was not fair that he gets punished for management's mistake, she was informed that this was their policy. The manager suggested that my wife tip the employee instead. Totally unacceptable! The insuring argument went on for about ten minutes, before my wife said that enough was enough, and we left the store. It is very poor customer service that they did not tell my wife of the increase of price for gel instead of normal nail polish, nor were there any signs that warned of this increase. It is also very poor service when the employees never said they were sorry for the confusion in pricing. Again they said they were upset about the poor rating and written complaint. In summary, extremely poor customer service despite the excellent pedicure. You don't argue with customers, especially in this time of Covid where small businesses are lucky to have any business at all. read more

They advertise for walk-in service but are not accommodating to walk-ins. They asked about an appointment and then asked me to come back.

You better be glad i can't give you a zero. Several times i asked for color. Not white she gave me what ever the hell she wanted and got mad told me to wait 15 minutes and she would change it. Heck no I'm not waiting never ever again. That is the last and i mean the last time i come in here read more

So impressed with Linda!!! I drove 15 minutes away from my town to come here and I'm so happy I did. I can't remember the last time I've gotten an SNS manicure that looked this shiny and clean and smooth. And the best part is, she's quick! All while being so precise! This will definitely be my new regular place, totally worth the extra drive. Ask for Linda! read more

Lily Nails & Spa - Nail Salons Near Me - Eldersburg, Maryland

My friend and I came here to get our nails done. They did an excellent job on them, we showed them pictures from Pinterest and they did exactly what we showed them. They spent over an hour doing our designs perfectly. Would 100% recommend them. read more

Lily Nails & Spa - Nail Salons Near Me - Eldersburg, Maryland

Made appointment for my wife, sister, mother and niece. They were overcrowded and they had to wait beyond their appointment time. Then they were placed on the side for 40 minutes while their "nails dried", while they took new customers. Then my wife wanted a design, but had to wait for the design lady to help her. Overall about two hours, less than average quality and poor customer service. read more

My wife has been going here for several months now. She has been to several salons around town, but this one seems to be the most consistent. Salon is clean, employees are friendly, and prices are fair. Linda does her nails. She likes that it's generally quiet and the employees take their time. read more

This is my go-to choice for manicures and pedicures. The pedicures are excellent here- each staff member always takes their time to provide excellent, comfortable service. Great selection of colors and add-ons for pedis, and their massage chairs for pedis are wonderful! Good prices for services, too. This is the place I recommend to others when they ask where to go to get their nails done around Eldersburg. read more

I'm new to the area and found this place and absolutely love it. Aside from the amazing nails they do, it's a family run business and they are always looking to make the customer happy. I would recommend LIlys place to anyone and everyone. read more

Lily has been doing my nails for 14 years! I love the fact that everything is always so clean and I can go in and show her pictures of what I want done and they do it! I love the service and I will always be a customer of hers. read more

Don't go unless you have two hours to kill. Been going there for years and finally got fed up with the terrible customer service; if you become a regular customer they will take advantage of you and hop between customers. The owner will take your polish off, go do a pedicure and make you wait, then come back and finish. All in all, the quality of the manicures and pedicures are good and there are some really friendly staff, but i just don't have the time to waste! read more

The owner has no concern for customer service. I felt very uncomfortable there when she was discussing previous employees in front of clients. There were only three good nail techs and all were let go. Lily did my nails ONE time and I never had her again. I was not happy with the results. read more

Love Lily and pretty much every technician they have there. They do great manis, pedis, gels, brows! My husband even goes for the occasional pedi! read more

I went a few times always thought their prices were absurd ... I don't understand how a pedicure is 25 but a gel pedi is 45 for a basic pedi ... there nail shaping isn't too good I would only recommend if you like basic short nails or dip. read more

Was enjoying a decent pedicure until Mike removed my toe separators and dropped them in a drawer to be used again. Gross! Won't return!

Got a pedi from there. It was decent. Had my nails done by the owner. She used a new product where she dips the nail in powder. Obviously she wasn't very experienced because my nails look terrible. I've been getting my nails done in New York and the nail powder was called Nexgen. The nails are very sturdy and last around three weeks. Well the nails from here have already flaked off. The ones that are left are all wavy and lumpy. Maybe she does better with something she is more experienced with. I will not be going back there. read more

Don't ever see the owners boyfriend!!!! I was in there on a Saturday evening and he was rushing through my pedicure! He started scrubbing my one foot and was rushing so bad that he forgot to do my other one! And when he was massaging me his fingernails were so long they were digging into my skin. Not to mention he was already massaging my legs too hard. Everyone else there is wonderful especially Linda! Just don't ever go to Lilys boyfriend he is so awful and needs to stop working there. read more

Ok place . Small area and close quarters . The day I was in, it must have been 80* in there! Not very relaxing atmosphere . TV's on and too much chatter from employees . Gentleman did my pedicure and was too fast and hurt me several times. Reasonable prices. read more

We came to Lily's since it had some good reviews on Facebook. We had an appt for 9:30 which was the time they opened according to their Facebook page and other sources. When we arrived there were already 3 people getting pedicures and 2 people getting nails done. We waited until 10 and we were finally taken back. A lady took my mom and began soaking her for her gel manicure. I was taken back by another person to do my fill. When the lady finished putting the foil on my moms nails she walked away to set up a pedicure. But instead of just setting the person up she did the full pedicure. I was almost done my fill when the lady finished the pedicure. Instead of the lady who started my moms nails finishing her nails, she took the person with the pedicure back to her station and began her nails all while my mom had been waiting for hers to be finished. This is totally unacceptable to start someone's nails and then not complete them! We will definitely never go back and will not suggest this place to anyone else. If I could have given it 0 stars I would have. read more