Look, you're not walking into the most exquisite nail salon here, and you're also paying slightly higher prices, but one thing that's always consistent here is the service and I've been going for almost seven years. Out of several of the salons in the area, I always find myself back at Lilac because they are quick, efficient, clean and friendly. I will admit, I rarely get polish done. The few times I've had regular polish done here, it has chipped after a couple of days. I could pay extra for the long-wear, but I don't need it. If I am getting my nails done, it is literally for some day-of event. I like that they have massage chairs for the pedicures, and also actual chair massages if you want to add on to your manicure or pedicure. The ladies are always nice and never pressure me into taking a more expensive package. They also always remember my preference of never having cuticles cut or having my nails painted and it's the little things that matter. read more

I have been a regular at this salon for almost 10 years. I get manicures pedicures wax and massage. Nancy even keeps my favorite color "peak show" in stock. Went in yesterday for an eyebrow wax, which was fine. It was so cold i didn't want a manicure (22°) but asked if my polish could be removed - took 30 seconds. When i went to pay was told it was $2 to remove my polish. Nowhere is this posted and I can pay but you just lost a regular customer. I even said I'll be back Saturday for a manicure when it's a little warmer. Unhappy customer! Ridiculous to pay for 30 seconds of removal of old polish that was done at this very salon! read more

I paid $116 total. They burnt my leg, which they had to put a cold towel on for 2 hours before the redness went away, with their electrical gloves to remove powder, and then the manicurist was rude to me after I paid full price for everything and tipped. I was still polite after they burnt me because they apologized but when I told the manicurist Maria she did an extension crooked plus their was black lint in 3 of my completely white nails, the manicurist made them worse by buffing them unevenly after they dried leaving ridges and not fixing it. She said "I don't have time, just come back tomorrow" and started pressing her nail into my finger. Nancy, the manager, only refunded my manicure $50 but not my extensions $12 at first. Nancy said "I ain't refunding her pedicure for shit" to her coworkers who suggested it in Chinese because she didn't think I can't speak Mandarin. I told her in Chinese that I speak Mandarin too and please don't be rude because I am the one who said they can keep the pedicure cost and tip albeit they burnt me. What I am addressing is the hand extensions Nancy shouted she wasn't rude and that the pedicurist didn't burnt me, it was another staff member, so her point stands and demanded I give her my hand so she can cut off all extensions in order to refund them. I told she can't touch me because she shouted at me and I don't feel safe now. She refunded the $12 for extensions after. I paid $54 net for a pedicure and got screamed at and burnt. read more

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A little more expensive than other places ($51 for a mani/pedi) but very clean and hygienic. No reused nail files and each tub is lined w plastic. I don't go here all the time but when I need a quick mani / pedi I won't hesitate to splurge here for the convenience and cleanliness. Bonus: they have a loyalty card for $10 off once you spend $200. read more

Lilac Nails Salon - Hygiene & sanitation measures - Nail Salons Near Me - New York, New York

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got SNS powder. hasn't even been 2 weeks and 3 of my nails are completely off. 2 are chipped and the rest are cracked. not worth their price and they also up charged me for my nailpolish on my toes even though I asked which ones were NOT an up charge. if you saw that I did grab an upchargable polish, you should've been more clear.. read more

I did a walk in appointment in a rush after an appointment in the same building. I unfortunately did not look at the reviews. This was a terrible gel manicure that chipped and cracked by the next morning. I just saw a recent photo of their posted price sign ($48, 3 weeks prior). They verbally told me a gel manicure was $50 when I asked. Wistaria on 57th is better and does not overcharge. read more

Lilac Nails Salon - Chipped the next morning. - Nail Salons Near Me - New York, New York

I am thrilled with this salon. The women who work here are extremely kind, professional, and talented. Lisa is outstanding, but they are all great. My only tip is to let them know what you want, and trust them. I got gel x nails and I am thrilled! read more

Lilac Nails Salon - Nail Salons Near Me - New York, New York

for my first time getting serviced here I was satisfied. I asked for what I wanted, which was a gel manicure they seated me right away ... the whole process was relaxing. The women who was doing my nails ... took her time! & my nails came out really good. she even gave a lil 5 min neck massage after, she gave me tips on how to make my nails stronger .... I forgot to take the women's name because she was so into it. I'll be definitely going back. oh! & if your gel manicure or your powder gel (sns) starts to chip within a week, they fix it for FREE! I've never came across a salon that offers that service. &!!! they have like a rewards program where eveytime you go you get points added to this card they give I think $10 I THINK!! I'm not to sure on that but theirs definitely a rewards program. everyone experienc is going to be different so you just have to go & experience for yourself. read more

Lilac Nails Salon - Isn't this color caaayutteeeee!!!! I love my gel nails. - Nail Salons Near Me - New York, New York

Quick and easy spot for a totally acceptable manicure. I had a gel manicure that I got elsewhere and it had developed a really bad chip so I came in here for a quick removal and regular manicure before I could do any more damage to my hands. I called them at around 10 AM on Friday morning to ask the price. It was five dollars to remove the gel, which was cheaper than their competitors down the street. The cost of the manicure at $15 was the same price. I did not make an appointment. I ran across the street at around 11 AM. They are located next-door to Pinkberry and across from the entrance to the shopping mall at Columbus Circle. There was only one other customer when I got there, and I was taking care of it immediately in a pleasant manner. The nail technician, Coco, who attended to me, was wearing an attractive black small talk with the name of the salon on her left chest. All the employees there seem to be wearing similar smocks although somewhere in a different color. Not sure if that means anything. Coco did a great job of taking off my gel. She did the usual acetone and tin foil wrapping up at the fingers. When it appear that it wasn't coming off easily, she wrapped my hands in warm towels. At that point she offered me a shoulder massage but I knew they would charge extra so I declined. I saw that a 10 minute massage cost $13. This seems typical for the area but more than what I was willing to pay. The salon was still pretty quiet as she finished up taking off my gel. By about 1130 folks started coming in and it got much busier. Probably a good idea to have an appointment although they did seem to be some chaos about understanding who had an appointment with whom and at what time. It was not a big deal but the affected clients seemed a bit flustered. The actual manicure was perfectly good. She followed my instructions as far as my nail shape and the amount of coats of nail polish I wanted. They do an interesting thing here when they put the lotion on your hands. They have pre-prepared plastic gloves with the lotion in them and they pull the gloves over at your hands and they soak that way. Pretty great idea! After about 40 minutes my manicure was done and I sat in the dryer. It's the next day and my nail polish is still intact which is about all I can expect on a regular manicure, and why are usually get gel. My star that I took off is because of their ridiculous policy about credit cards. They have a sign that says credit card minimum $20. I did not have any cash with me. They request the tip in cash. None of this is a problem, however when she ran my credit card it came back with a charge of $20.20. She had not told me there would be a fee with a credit card. Quite frankly, I think a fee on the credit card when you're above the minimum that they have posted is appalling. In fact it's downright illegal for them to do it, without letting you know there is a fee. It put a bad taste on what otherwise was a fairly excellent experience. So keep this in mind if you go to this salon. TL/dr: Great place for a quick mani, if you go early in day & pay cash. read more

Been here thrice and despite being pricier than many other Asian-run nail salon, I always get what I paid for: flawless and long-lasting work on both my SNS Manicure and Gel Pedicure. I availed of a 15-min back rub once while waiting for my old manicure to soak off, and it was quite nice! They also put plastic gloves on your hands so you don't have to worry about accidentally removing the foil wraps. Staff is welcoming, and light-handed and efficient when working. They do treat you so well in here, the place is always clean and the ambiance very relaxed. Highly recommend this business to everyone! read more

I love this place. the owner is great and the salon is immaculate. don't listen to the bad reviews try it yourself.

I feel compelled to write a review because of the unprofessional and overpriced service. My niece was visiting from out of town, we were in the area, and the prices on their board seemed "normal" for NYC. However, that is NOT what they ended up charging us; 80+ dollars for one basic mani/pedi. When I asked to clarify the final bill, they said that my niece had requested some extras, which I later found out it was not true. I should have probably said something, but didn't want to make this a big deal in front of my niece. In my 20 years living in NYC, I've never had such a negative experience -- or spent this much --at a nail salon. read more

The employees we're very rude, they forced me to leave tip before I got the service. They were talking in their language all the time, situation that was very uncomfortable. And the manicure didn't last a day, I have 7 nails with chipped polish. I don't recommend this place at all. read more

Lilac Nails Salon - Less than a day from the manicure and the polish chipped. - Nail Salons Near Me - New York, New York

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Got a powder gel manicure for the first time and it was great! Exceeded my expectations. Price is not bad and I also got a 15 min chair massage which was excellent! Ask for Lisa, she is great read more

Lilac Nails Salon - Powder gel manicure - Nail Salons Near Me - New York, New York

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I am thrilled with this salon. The women who work here are extremely kind, professional, and talented. Nancy is outstanding, but they are all great. My only tip is to let them know what you want, and trust them. I am posting my holiday nails and I am so happy! read more

Lilac Nails Salon - Holiday dip nails! - Nail Salons Near Me - New York, New York

Just got my nails done and came home to find my cuticles bleeding! I told her several times that it hurt while she used the machine to remove the cuticles but she kept going. She used the machine to shape my nails as well, but did an extremely poor job at making it all look even. She was also very distracted and would keep looking around. She ended up chipping off the polish from two of the nails and had to redo the dip powder. All my cuticles are completely shaved off as shown in the pictures. A lot of my skin went along with that. I have cuts in almost every finger but some ended up bleeding. I am so disappointed and would never recommend this place. It was the worst nail experience I've had. read more

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Do not recommend this salon. Manicure was mediocre at best. Noisy and screaming staff for the entire experience. Extremely rude and disrespectful at every point of service. read more

I got my nails done here and it was horrible. - Horrible shaped nails and thick tips - They shave off your cuticles till it BLEEDS - They will not stop even if you tell them that you are in PAIN - No regard for COVID since we are talking about bloody patch's of skin around your nails by the end of the appointment - The manager and staff are rude and LAUGH at your nails if they mess up - They will do anything to squeeze in more customers and end up RUSHING to finish - Over PRICED for the bad results and not worth it There is a chance to get "10% off" if you submit a Yelp review. I'm guessing that's how they got their 3 stars from. read more

I came here with my husband around 7:20pm for a simple manicure for both him and me. Because they took us in and we knew they closed at 8:30pm we paid in cash and chose the easiest manicure possible and were super appreciative that they decided to take us last minute. It didnt seem busy at the time there was only one other customer. The woman doing my nails was very angry (maybe because we came in last minute and she wanted to leave). If that was the case she could have just said no I cannot do your nails at this time. She was so harsh with my hands, she burnt my thumb while trying to use nail glue to seal one broken nail. Then she tried to file it over and over. There is a huge lump on my thumb underneath all the color. She put one layer of polish on and that's it. Do not go here! Regardless of whether they were ready for service or not they were incredibly rough, rude, and it was a painful experience. read more

Lilac Nails Salon - Nail Salons Near Me - New York, New York

Visiting New York and passed by this nail salon and decided to give it a try. It was very clean and so pretty inside! Everyone was very generous as well. I usually don't wear my natural nails out, but I was very pleased with my French Manicure for $23.50 that included a relaxing massage and more. Definitely would recommend. Also, my nails looked great! read more

Lilac Nails Salon - French Manicure - Nail Salons Near Me - New York, New York

I pass by this nail salon after I got my milkshake next door and think probably I should get my nails done. This place is nice and clean. They have plastic wrap on the chair for each customer and everything is one time use. There is a glass board between pedicure chairs to isolate each customer and also glass boards to isolate customer and their employee on the manicure chair. There are not much customers and it's quite relax. Their employees are very friendly and they did a good job. I did a gel manicure and it came out so pretty (I took this photo after I got home). It's a lilac color lol. read more

Lilac Nails Salon - Nail Salons Near Me - New York, New York

PLEASE PLEASE PLEASE DO NOT go here for a gel manicure. This is my first review ever and I've never felt compelled to do one until now. I went in for a basic color gel mani on a Tuesday evening and the total with tip came to $64. TWO DAYS later my manicure was chipping and by Friday all of my nails were chipped. I called Friday afternoon to see if they could fix them because I noticed there were signs in the salon that said if your gel mani chips within 7 days we will fix it for free. They said that they would fix all of the nails. Great. When I come in that evening I had a different technician and she filed down the top coat and she said she would "add another coat". But what happened was as she added another coat, you could still see the chipped layer and she left it like that. Plus the polish looked extremely streaky. Please note that I came to get my nails fixed on a Friday and it all peeled off like a sticker from my nails that following Monday. DO NOT GO HERE. Over priced and I've gone to cheaper salons where my gel mani has lasted over a month. read more

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So I've been to this place a few times for a pedicure and i hate to say I've only been multiple times because I was in a hurry or didn't know where else to go. I just finished a spa pedicure that was advertised to be $60 and when I got the bill it came to $64. I asked why and she said it was due to tax. I've never seen this at any other nail salon but okay whatever. WhenI handed the woman my card she said "cash?" to me as if a card wasn't an option she ended up taking my card anyway. After bringing me the receipt to sign she sits next to me and waits for me to sign. I felt like this was her waiting to see if I would leave a tip. It felt very strange and I felt pressured almost. I didn't leave a tip on the card. I'm still drying my nails right now and she's waiting right near me like not really giving me any space. This feels overbearing and makes me not want to tip at all. read more

The star is for the gentile nature of the owner/manager (?) Nancy who tried to rectify the damage. Other missing stars are for leaving me in the hands of a complete novice to do a complex job of my SNS French manicure with acrylic tips, the awful result (see photos) that no one took time to gauge whether successful or not, and then pressuring me to leave a tip. A what?! read more

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This is my go-to place for the best chair massage in midtown. All of the staff are excellent and manager always recognizes my face when I come in. Cici (Jennifer) was especially fantastic today and asked me if I also wanted a foot massage. I realized I needed a pedicure so this afternoon became a little "treat yourself" self-care experience. The foot massage was also amazing and Cici did a great job with the pedicure too. I walked in on a Sunday afternoon and they were able to accommodate. Music was soothing and it was quiet even with several people inside. Thanks again Lilac ! read more

The technician I had today while removing my gel nail polish was very rude. Not sure why she was so aggressive and aggravated with me. I kindly asked her if she could check a spot which had left over nail polish. She very rudely raised her voice and said "not yet finished!" I understand she wasn't finished, but there's no need to be rude. She also wasn't gentle while handling my hands. She was extremely rude and unpleasant for no reason. Not sure how technicians can be aggressive and expect a full tip. I still tipped her even though she didn't deserve it given her rude and angry attitude towards me. I will not be coming back. I will also make sure my friends don't visit this salon. It's a bad experience. I'm upset I wasted my money on such mean people. I wish I could have given this money to another small business that genuinely deserves it. read more

Really disappointed after my visit today. I used to go here regularly but I will not come back. I left a tip and the lady complained about the amount. I could have left no tip - right ? Customers should not be pressured to leave a tip. If there is an expectation than build it in to your price... honestly the cost of nails in New York are already st 30% premium... I am really upset that someone would complain about a tip which is optional. read more

Very professional, clean, and thorough! I got a gel manicure and got service right away. Got everything I asked for and got beautiful nails! Definitely recommend especially if you want quick service as well. read more

Lilac Nails Salon - Nail Salons Near Me - New York, New York

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Always a great pedicure! Kind and calm staff that really take their time to give their best. Highly recommend!

Got a pedicure here because the location is convenient. The gal who worked on me took 10 minutes for the entire pedicure, and so I left with nail polish all over my cuticles and differently shaped nails. They also seem to refill nail polish bottles since I picked three different bottles and they were all the exact same color. Naturally, this process costs $30. Save the aggravation and go somewhere else. read more

I knew of this place and yesterday I decided to give it a try. First of all when I walked in I thought I was in a hospital. You could hear a pin drop. No one said hello and abruptly told me "pick a color". The person who did my manicure did not know english and held me hostage at the nail dryer even though my nails were dry. She was very rude. Wrong decision. I will never go back. read more

Wonderful salon. Clean and professional. I showed them a design and they were able to accommodate me. Wonderful decor and relaxing music.

I wish i could give 0 stars if it is the last thing you do not go here. they left me soaking for an hour and i got a chemical burn i tried to leave and they made it where i couldnt. 4 nails broke within 4 days one was my actual nail in half and it hurts so bad. i've called 5 times for a refund each time being ignored. please save your money. awful customer service and so dirty im afraid i will get an infection read more

I went there for a gel manicure and was charged too much money - I should have said something in the moment but became tongue- tied as the place was very quiet and peaceful and I didn't want to make a commotion - be careful when you go there that you are not overpaying - ask the price before you have the work - they have price lists on the wall - but seem to take liberties. The work is only okay - but I got ripped off by about $10 and she said I could pay $2.00 less if I paid cash - I live across the street and was not expecting to get scammed during Covid - bad experience - be careful. read more

Great find! Clean place with warm vibes. Lisa did my multilevel waxing and it was quick and clean. Keep in mind I walked in during an off peak hours and every nail table was occupied, so probably next time I'll call in advance read more

Lilac Nails Salon - 5day old gel mani! No chipping or peeling! And I was cooking and washing dishes every day - Nail Salons Near Me - New York, New York

I've never had a gel manicure chip same day. Usually they last around 2 weeks. At $65 you'd expect the quality to be better! I'm not sure if they are thinning out their polish to make it last longer or perhaps not setting it long enough in the UV light, but this is the worst gel manicure I've ever had. It's so soft you can actually peel the whole thing off. Really odd, and not something I've seen before. I'd go back in and ask to have it fixed if I weren't flying out of town for a wedding. Will not be going back :( read more

Honestly it was pretty good for a $13 manicure, they attended me as soon as I got there, there was no other customers when I went. The manicurist I got was nice and made sure my nails were clean and pretty. I refused to pay $40 for a gel manicure, it is way too over priced. It's an "okay" place... not a huge fan. It was a whatever experience. read more

Quick pop in for a regular manicure on a Sunday day afternoon. No frills option but they have a lot of colors and upgrade options for massages, dip, gel, powder, pedicure and spa options. Quick and clean! read more

First pedicure since the pandemic, great experience overall; staff was attentive, did a great job, and all wore masks. Store was very clean and had plexiglass. I recommend! read more

I have visited this salon quite a few times...At first I thought maybe the staff were having a bad day, but as I continue going (out of desperation), I noticed this salon simply offers horrible customer service. When I walk in, I am asked "what do you want". The staff seem unhappy. They are very snappy and ungrateful even after a 20% gratuity. Time to look for another option in the area! read more