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Lilac City Bakery

3.6 (70 reviews)
Open • 8:00 am - 6:00 pm
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Minecraft themed cake. The blocks were an after thought!!!

I'm not usually one to blast a business online or complain about customer service, but this one really missed the mark. Last Tuesday, I called Lilac City Bakery to order a custom Minecraft-themed cake for Paxton's 8th birthday. We talked through everything--flavor, size, layers, filling, and most importantly, the design. I specifically asked for the Minecraft "block" look, and she mentioned adding green grass edging to an 8-inch round cake. I also requested it say "Happy 8th Birthday Paxton." Total cost: $167. Fast forward to Saturday pickup... and it was just a chocolate cake covered in green frosting. No blocks. No characters. Nothing that even remotely said "Minecraft." I shared my disappointment at the counter, and the solution was to add a few pre-cut fondant pieces on the spot. I reached out to management afterward, hoping for some understanding or resolution, and was told: "I do not find that we made any missteps in providing a custom, hand crafted cake which aligns with the theme." and "hope you enjoyed the cake over all, as it was very well done". However I completely disagree. So I'm genuinely asking... are my expectations too high for a $170 custom cake? Because this felt like a pretty big miss.

Yum!
Edward S.

One caveat about Lilac City Bakery - any of their baked goodies you see on display have likely been sitting there a while. We went in ... wow! It all looks so enticing. We wanted to grab a couple muffins for the road. I asked for this one that had a crumble and icing swirl on top. She said it was blueberry. Cool! I'm guessing it's got some great, wild, locally sourced blueberries inside this huge muffin. NOPE! It's basically a golden cake muffin and, this one in particular, had 3 TINY almost dried (like the bag you get at Costco) blueberries. The whole muffin was D-R-Y! Sad, because I had high (expectations) hopes for a nice treat from these folks. It did have good flavor but, c'mon! It was basically crumble frosted dry yellow cake. And for $3.50! I may have to think a while about returning for a third-time's-the-charm visit....

Tau T.

Ordered my son's 1st birthday cake from here and i was blown away by what Lilac City Bakery created for him. Everything from the communication i had with the bakery, to the design of the cake, and to the flavor & taste of the cake was great. My family plans to order more custom cakes from them in the future.

12.00 grilled cheese. The picture makes it look bigger and better than it was. (In our opinion)
Jodie R.

Came for a panini. Glad my sister had a gift card. They were out of turkey and had grilled cheese....staff was friendly. Grilled cheese was/is sub par for the 12.00 they charged. Cheese was gloppy and bread was thin.

Red Velvet cup cake to go.
Tom A.

Interior space is great, but both cupcakes were a disappointment. Dry, sickly sweet with little flavor. There are better cupcakes out of a box.

Chocolate mocha cupcake
Mia H.

These were some of the best cupcakes I've ever had! We got eight recently for my sister's birthday and they still taste fresh even the next day. There's always new flavors and they're always delicious! They're fluffy and delicate and the frosting is always so creamy. There's honestly a cupcake for everyone :)! The atmosphere is also pretty cute on the inside and they have nice lighting, the workers are also very nice and I always have an amazing experience!

Greg C.

Do not walk in here if you're hungry and easily tempted by sweets because you'llwalk out with several kilos of muffins or other pastries. The smell knocks you over and then the customer service is so good that one wants to buy a wheel barrow load full of goodies. Actually ignore what I said about don't come in hungry. Absolutely do! Food is great. Flat breads are awesome. Soup is terrific. New fave place in Spokane.

Cinnamon rolls with cream cheese frosting ...
Lori C.

Clean large space which would easy to bring a group. Beautiful presentation and parings of flavors for cupcakes. A bit pricey and yet each cupcake is perfection. The entrance to the bakery is on the side of the building near the patio...it's not well marked. They have many gluten free options...there are muffins , cinnamon rolls, cookies and giant rice crispy treats (yummy). They did have individually wrapped pound type cakes/banana breads.

Caramel chocolate cheesecake

We had a cinnamon roll that was still warm and fresh out of the oven and it was amazing! We also had a piece of the chocolate caramel cheesecake and it was delicious. Great service and the people who helped us were very nice. The decorations were so cute and they made a really good setting.

Delightful cupcakes
Ma Ree A.

Birthday cupcakes for me! Pumpkin  cream cheese Red velvet cream cheese Hot butteren rum Apple bourbon pie

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4 years ago

Great bake goods! Delicious grill cheese sandwich and salad with almonds and lavender vinaigrette dressing.

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