The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

I worked with Preston to request a quote for a bathroom door replacement. The service also required…read morepainting and sealing. During a free on-site assessment, Preston answered all our questions & discussed several options before we decided what we needed. Preston prepared our quote within 24 hours, and the pricing was very fair & reasonable. We needed the door replaced within 4 weeks in preparation for guests, but Preston was able to schedule us within 2 weeks of accepting the quote. Installation day: Preston arrived 10 mins early to set up, and work was handled by Preston, Nick O., and a 3rd worker I didn't get the name of (sorry). All 3 were very professional and friendly. They were also all very patient and nice with our dog who kept barking at them. The doorframe they were working with is nonstandard size and uneven, but they successfully fit a new door without issues and within the schedule. They were self-sufficient and didn't need to ask me many questions or need my help with anything, which made the day really easy for me. The door looks great, fits perfectly, and is super smooth. Extra extra bonus points: They actually left our carport cleaner than when they arrived.... THANK YOU! Very happy & highly recommend. Mahalo, Tatiana & Nick

Kawika did his usual superb job on our windows. I always appreciate his attention to detail (this…read moretime he noticed a screen that needed replacing), as well as his friendly, polite, and professional demeanor. Mahalo, Kawika!

As always Island Windows & Doors continue to provide the best service. Their windows are great and…read moretheir maintenance is even better. After their complimentary service & maintenance included with my original contract. I decided to purchase their service package to continue the longevity and up keep of my windows. They're very professional and there whenever I need them, special thanks to Kawika, the maintenance tech that always comes out and makes sure I'm taken care of. I highly recommend them for your next window project.

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!

I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

From inquiry to install Windows Hawaii took such good care of us & our home!!…read more This company is by far the absolute BEST company we have worked with. 1st Mario came -his cool, calm, local vibes personality made us feel like we knew him for years. His expert knowledge of the product, the demo, & clarification of time dates of install gave us all the tools we needed to feel confident in moving forward with choosing Windows Hawaii. We talked over the price - we felt we were getting a great deal compared to the other estimates we were given. Windows Hawaii has better quality products. 2nd Kurt did measurements. He was kind, professional, took some notes & was on his way - super impressed with his efficiency. 3rd- installment JP, Jona, & Koa did ALL the demo, install, & clean up of all 15 windows of various sizes. I am SO IMPRESSED with all of them! From the moment they arrived, all thru the day, & into early evening hours of each of the install days, these guys worked nonstop!! They are sooooo good at what they do! The 3 of them worked together so well. I could tell this is more than a job for them. They are passionate about what they do & take pride in their work as seen in my photos - the windows are flawless. The 3 of them are all very nice when I had questions. They are by far the absolute best crew I have ever had working on my home. The clean up they did at the end of each day, the only way I could tell someone was there was because it was cleaner both inside & outside than how it was when I left it. Love my new windows Loved the whole process Thank you so much!!!!!!!

After I posted my review they called me 3 hours later to set up my installation. The installers…read morewere great every time they came n cleaned up really well. They even apologized to me this last time but it was the sales department that never followed up with my complaints for 2 years! This was unacceptable because my whole house was repainted except the wall with the unfinished windows for 1 year. Price was great but it wasn't worth the aggravation.

We ordered windows in December of 2025 and installation was supposed to be in March 2026 but they…read morepostponed installation to April due to not having all of the windows. During installation in April, workers wanted to work for 2 hours and leave. At our request to continue installation, they worked a total of 4 1/2 hours. Our window installation was still not completed. They came back the next day to install 2 more windows, leaving 1 more window to install leaving their work incomplete. They are telling us now that the last window will have to wait til May, not to mention some of our windows don't have screens. They are saying the screens will take another month before they can install them. We were told that they have a "Big Job" to finish before finishing up our installation. We had a total of 8 windows that were to be installed. We were told lies of incomplete orders, jobs that took precedence and a very rude receptionist that lacks customer service. If you want quality customer service, this is not that company.

Fours days. Four glass sliding doors. Nine windows. And mostly a crew of two…read more We had a really amazing experience with the install of our windows with window world. Alex was here every single day. He brought Scott and Anthony with him on different days and I couldn't have been happier with the crew we were given. Every morning we talked about the plan for the day, and what they needed from me. Some days they needed nothing, some days I had decisions to make. The thing I liked the best was I never had to bring anything to Alex's attention. He was on top of everything. Taking a little longer to get a certain window done? Alex told me. A screen needed to be resized and put in, he let me know before I noticed it wasn't there. Or the fact that one of the sliding door screens came in slightly bent. Just enough that you had to be particular about how you closed it all the way.. Alex told ME about the problem. That he already had a new one on order and they would get it handled. I didn't have to find it first a week later and ask to get it replaced. If there was a problem, he already had a solution. And when the typical finishing for the windows wasn't going to work, he took the time to find a solution that came out absolutely stunning. The initial quote and set up process wasn't quite as smooth. I felt like the communication could have been better once we signed the contract. Lack of contact made us a few weeks later in the schedule of getting them installed and that was a bummer. But the actual install couldn't have gone better, and it was meant to be I guess. Window world won't be your cheapest option. But they back their work, they stay until it's finished and the lifetime guarantee on their windows is great peace of mind. I would recommend them a million times over.

I needed to have two windows replaced as soon as possible, and all the other window replacement…read morecompanies I called said it would be well over a month before they could even come out to give me an estimate. KKTF was able to come out the next day, and our windows were installed in less than two weeks. They did an excellent job and the price was very reasonable. Highly recommended!

We needed a kitchen double pane replaced due to moisture, failed seals, but didn't want to replace…read morethe whole frame, moulding & window, paint...KKTF was the only ones able to replace the glass & seals, took extra time to measure & got it done in a couple weeks. All others wanted to rip it out & try to match the paint or gave a quote without even coming out. Good people, local folks near Ewa, good communication, Luke brand new.

The Glass Guru was the only company interested in assisting with replacing a small 2ftx 3ft glass…read moresection for a window above my shower. All other companies asked for measurements but did not respond after I submitted the measurements. Glass Guru was able to obtain their own measurement within a few days and order the glass. They were professional and efficient with the glass replacement! I will utilize The Glass Guru in the future for all glass issues/needs as well as recommend them to my home owning clients.

Very disappointing. I hired Glass Guru based on the ratings here on Yelp, to replace the broken…read moredouble-pane glass on my back door. The customer service was good throughout the process, and communication was clear. Since the glass had to be custom ordered from the mainland, the turnaround time of about a month was understandable. The price was also on the higher side at $1k, but I accepted that given the custom nature of the job. However, for what I paid, I expected a higher level of workmanship. Unfortunately, the final result did not meet those expectations. The quality of the work--especially the overall finish of the door--was disappointing. In my opinion, when a company completes a job like this, the area should look the same as it did before (or at least close to it), just with the repaired glass. That wasn't the case here. Maybe expectations can vary, but for me, the outcome didn't reflect the level of quality a reasonable customer would expect at this price point. Based on my experience, I can't say I'm satisfied with the final result. Now I need to find someone to fix what they did to the door.

Bernardo was professional and congenial. Would definitely use again. All the details, trim and room…read moremerges were handled seamlessly.

Easy to work with setting up the job promptly. They showed up on time, were briefed previously on…read morescope of work so started immediately. Mold removal, scrubbing ceiling, primed on the first day. Second day was primer touch up and two coats of mildew resistant paint. Work crew was 2-4 guys, depending on the task. Looks great and they stand by their work!