5+ stars I…read moreabsolutely love Milan Laser Hair Removal in Novi! I started coming here after moving back to Michigan from Arizona, and the experience has been nothing short of amazing. I currently get treatments on my face and chest, and every visit is a pleasure. The atmosphere is calm, inviting, and relaxing from the moment you walk through the door. The nurses are incredibly knowledgeable, professional, and always willing to answer questions and explain the process. What I appreciate most is how welcoming everyone is. The ladies truly know how to make their clients feel special--they always make me feel like a beauty queen! Their warmth, hospitality, and genuine care create an experience that goes far beyond laser hair removal. If you're considering laser hair removal, I highly recommend Milan in Novi. The staff, service, and overall experience are outstanding!

Everyone here is so kind and helpful! Everything is sterile and professional. Love the results!…read moreWorth every penny!!!

I am extremely pleased with Orchid Laser. Everyone is prompt and professional. The place is very…read moreclean. Prices are reasonable.

Bought a Groupon for this place for an eyebrows wax plus upper lip. Their normal price is $20 and I…read morethink I paid $7.50, which was a great deal. Nawal is the only one that does eyebrow waxing apparently. I originally had a 2:45pm appointment today but they called to see if they could move it, since she had to leave early. So we changed it to 2pm. They have a nice set-up and they're located in the Kroger plaza. It's like a 5-minute drive from my parents' house, which is why I bought the Groupon. She did a good job on my eyebrows and my upper lip looks good too, only thing I wasn't really pleased with is that she said I "need" an upper lip waxing (which is true, but geez, lol!). I'd maybe come back when in the area.

First time here and loved it! Very beautiful and spacious location. They do many amazing…read moretreatments. Ardis was so knowledgeable and did an excellent assessment with recommendations for future treatments. Really knows what she is doing and her skin was amazing!! Sophie, the aesthetician was as nice and kind as she could be. I will be returning!!

I have gone to Ardis for years. Every time I leave, I feel so refreshed. Ardis is truly a master of…read moreher craft. The spa is so clean and aesthetically pleasing. You instantly feel a level of luxury the moment you walk in. The entire staff is so timely and attentive. I will not let any other spa or person besides Ardis touch me when it comes to my face. She is a godsend! She is always going to conferences and learning the latest techniques. She is the one to go to!

Nothing! Stay away. They have people working with no experience who will mess up your entire face…read moreand body for that matter. If I could rate them with a zero, that's what they would get.

I TRIED TO MESSAGE AND THE EMAIL DOESNT EXIST…read more.. Also you took my payment 20 days before you were supposed to and cost me hundreds. Thanks again

It smells like mothballs inside this spa or salon. Door was locked. This isn't such a great scent…read morefor a spa. Sam is doing hydration facial and glycolic peel for my face and décolletage for $200. The hydration facial is $150 and $50 for the glycolic peel for the face and décolletage. Toner between facial cleanse, glycolic chemical peel, massage, hot stone, enzyme, face mask (in the packet). Face feels clean. The toner burns the eyes a bit. The glycolic chemical peel only tingled a bit on my chest. Didn't feel any tingling on my face at all. Sam is nice, she was able to fit me in last minute. She had to tend to customers in between, but she made sure I was okay. Calming music in the background during my facial. My face feels really nice and clean. The massage was the best part for me. It's a bit expensive, but the facial and massage was good. My husband was sniffing me when I met up with him after my appointment, he said he could smell the mothballs on my coat and everywhere. The mothball smell was bad. The mothball smell wouldn't come out of my winter coat, my white alpaca sweater or my jeans or hair at all. Plan to shower and wash everything or dry clean afterwards. :/

Did an emergency 1st post-COVID eyebrow wax & facial here as a new customer, WOW. Was blown away by…read morehow up-to-code / regulations they were. Everything from temp check / sanitizer intro, to full plastic shield for facial. Sam was a pro, and best of all - my eyebrows and skin look and feel amazing!!!

I do not recommend this office to anyone. The staff--doctors, front desk, nurses, and back-office…read morepersonnel--are unprofessional and display a disappointing attitude. From the moment you check in to when you check out, the experience is unpleasant. I'm genuinely surprised this office has so many positive reviews. I visited this clinic seeking help for my son's skin condition. He had developed white patches on his face, which was very distressing for me. Dr. Ko handled the appointment and initially diagnosed him with Pityriasis Alba, prescribing a face wash and cream. We scheduled a follow-up, but during that visit, she changed her diagnosis to vitiligo. I asked how she could make such a diagnosis without performing any tests, such as a blood test or biopsy. She told me there were no tests necessary and that this was simply what it was. I left the appointment feeling very upset and unsure. Seeking a second opinion, I visited another doctor who performed a biopsy. The results confirmed it was not vitiligo. Today, I called the office at 5:08 PM to cancel a future appointment, but they were already closed--even though Google listed their closing time as 5:30 PM. It's disheartening to see doctors give inaccurate diagnoses and play with people's emotions. I cannot, in good conscience, recommend Dr. Ko or this office to anyone.

I should have read the reviews before scheduling about the front desk staff and this office in…read moregeneral! I always go to west Bloomfield and should have continued to go to that office as I never had any issues! This was the first time going to the Novi location and now after this I'll be finding a new dermatologist! Believe the reviews when you see them. I've never had a problem with other offices when I tell them I don't feel comfortable keeping my card on file. This young ignorant girl told me they can't see me then! I was there for a skin cancer check! How awful to tell someone you can't see them because once you hear their policy that they can charge up to $300 a month it's a load of crap! What if the billing department did not bill properly? Now they charge my card. I don't think so! Go elsewhere and avoid this office!

I walked into The Dripbar curious and a little skeptical at first but after talking to the nurse…read moreand having my first infusion I was completely on board. I did a restoration infusion and I felt completely refreshed. The entire facility is clean, stylish, and comfortable. They offer an array of services here including facials and botox. The prices and services menu are available online. I highly recommend!

I have gotten infusions for years and the DRIPBaR has Knowledgeable staff, clean and very attentive.read more

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

DO NOT GO HERE!! I visited this place for the first time two…read moreweeks ago, and it will also be my last. The experience was disappointing from start to finish, and I regret not leaving after the consultation, which was basically just a price estimate with no clear explanation. Roda was unprofessional and unclear throughout the process. She didn't even tell me how many units of Dysport she was injecting into my forehead--just quoted me $300 and did only three pokes. I thought it was odd but went ahead with it. Today, I went back for my "two-week follow-up," hoping to address my concerns about the results. I told her I wasn't happy, but instead of offering a solution, she said, "I think it's good, you don't need any more." Her response was dismissive--especially when I explained that I wanted less movement and fewer lines. It felt like she didn't care what I wanted because, apparently, she's happy with the results, so that's all that matters, right? My face, my unhappiness, but as long as she's happy, everything's fine. Even worse, during my original appointment, Roda assured me that if I wasn't satisfied with the results after two weeks, I could come back for adjustments. Today, she completely ignored that promise. The office staff wasn't much help either. When I called to inquire about my appointment, they were clueless. Please, do your research before choosing where to go for any treatments. Trusting your face to someone who doesn't listen to your concerns is a huge risk. This place did not meet the standard of care I was expecting.

I've gone to this establishment a few times and have always been impressed with the care in their…read moreservice. They are kind and want the best experience for their customers. (My experience has always been for teeth whitening). Today, I got a text from Rita reminding me about a Groupon I had that expired during the pandemic. I thought it was so sweet to go the extra mile to reach out even though the business already got the money from the Groupon, whether I used it or not.

Rita is incredible. She's sweet and helpful. She's always providing me great health tips and advice…read morethat I've been using. On top of that, all the services she provides are top notch. I got Velashape done and it's so wonderful. After even the first session, my husband and I noticed a difference. She has a better technique than a lot of the other places I've visited. I also did the emsculpt for my abs and noticed a big difference, mostly after the treatment was over. I highly recommend Rita for all of any services, she's professional and kind!