5+ stars I…read moreabsolutely love Milan Laser Hair Removal in Novi! I started coming here after moving back to Michigan from Arizona, and the experience has been nothing short of amazing. I currently get treatments on my face and chest, and every visit is a pleasure. The atmosphere is calm, inviting, and relaxing from the moment you walk through the door. The nurses are incredibly knowledgeable, professional, and always willing to answer questions and explain the process. What I appreciate most is how welcoming everyone is. The ladies truly know how to make their clients feel special--they always make me feel like a beauty queen! Their warmth, hospitality, and genuine care create an experience that goes far beyond laser hair removal. If you're considering laser hair removal, I highly recommend Milan in Novi. The staff, service, and overall experience are outstanding!

Everyone here is so kind and helpful! Everything is sterile and professional. Love the results!…read moreWorth every penny!!!

I am extremely pleased with Orchid Laser. Everyone is prompt and professional. The place is very…read moreclean. Prices are reasonable.

Bought a Groupon for this place for an eyebrows wax plus upper lip. Their normal price is $20 and I…read morethink I paid $7.50, which was a great deal. Nawal is the only one that does eyebrow waxing apparently. I originally had a 2:45pm appointment today but they called to see if they could move it, since she had to leave early. So we changed it to 2pm. They have a nice set-up and they're located in the Kroger plaza. It's like a 5-minute drive from my parents' house, which is why I bought the Groupon. She did a good job on my eyebrows and my upper lip looks good too, only thing I wasn't really pleased with is that she said I "need" an upper lip waxing (which is true, but geez, lol!). I'd maybe come back when in the area.

Amazing experience! The staff is incredibly knowledgeable and talented. I loved their holistic…read moreapproach -- it wasn't just about facials, but also about lifestyle, diet, and daily habits. They really focus on long-term skin health, not just quick fixes. Highly recommend! Not to mentioned I walked out feeling like a new person ‍

I'm so grateful to have found Luma Laser and MedSpa for my laser hair removal! From the moment I…read morewalked in, the ladies have made me feel so welcome and comfortable. Rana and Brooke are not only incredibly knowledgeable, but they truly care about giving me the best possible results. I struggle with hormone related hair, which Ive heard can be harder to treat but when I shared my concerns with Rana, she listened and made me feel completely understood. She reassured me that they would help me achieve the results I was hoping for. I started in January 2025 and I'm already seeing amazing progress on my face and body! I couldn't be more thankful and I genuinely feel like I'm in the best hands. I will definitely be recommending Luma Laser and MedSpa to my family, friends, and anyone who's looking for effective laser treatments. Truly a 10/10 experience!!

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

Nothing! Stay away. They have people working with no experience who will mess up your entire face…read moreand body for that matter. If I could rate them with a zero, that's what they would get.

I TRIED TO MESSAGE AND THE EMAIL DOESNT EXIST…read more.. Also you took my payment 20 days before you were supposed to and cost me hundreds. Thanks again

I've been wanting Lip Blush Tattoo for a very long time now and was afraid to do it until I saw…read moreone of my friends lips, she did Lip Blushing and they looked so beautiful so I decided to make an appt: at Aloria Skincare for Lip Blushing with Natalie and they look amazing, im.so happy with the the healed results. I will.post a photo of my healed results too. Highly recommend Aloria Skincare and all their staff members were wonderful. I will definitely be back for more services here.

I am in love with Niran & am wondering how I could get her to adopt me…read more Super glad that I found this place! I have been searching for reasonably priced, cutting edge technology, and thoroughly administered laser hair removal. I hit the jack pot.

I do not recommend this office to anyone. The staff--doctors, front desk, nurses, and back-office…read morepersonnel--are unprofessional and display a disappointing attitude. From the moment you check in to when you check out, the experience is unpleasant. I'm genuinely surprised this office has so many positive reviews. I visited this clinic seeking help for my son's skin condition. He had developed white patches on his face, which was very distressing for me. Dr. Ko handled the appointment and initially diagnosed him with Pityriasis Alba, prescribing a face wash and cream. We scheduled a follow-up, but during that visit, she changed her diagnosis to vitiligo. I asked how she could make such a diagnosis without performing any tests, such as a blood test or biopsy. She told me there were no tests necessary and that this was simply what it was. I left the appointment feeling very upset and unsure. Seeking a second opinion, I visited another doctor who performed a biopsy. The results confirmed it was not vitiligo. Today, I called the office at 5:08 PM to cancel a future appointment, but they were already closed--even though Google listed their closing time as 5:30 PM. It's disheartening to see doctors give inaccurate diagnoses and play with people's emotions. I cannot, in good conscience, recommend Dr. Ko or this office to anyone.

I should have read the reviews before scheduling about the front desk staff and this office in…read moregeneral! I always go to west Bloomfield and should have continued to go to that office as I never had any issues! This was the first time going to the Novi location and now after this I'll be finding a new dermatologist! Believe the reviews when you see them. I've never had a problem with other offices when I tell them I don't feel comfortable keeping my card on file. This young ignorant girl told me they can't see me then! I was there for a skin cancer check! How awful to tell someone you can't see them because once you hear their policy that they can charge up to $300 a month it's a load of crap! What if the billing department did not bill properly? Now they charge my card. I don't think so! Go elsewhere and avoid this office!

It smells like mothballs inside this spa or salon. Door was locked. This isn't such a great scent…read morefor a spa. Sam is doing hydration facial and glycolic peel for my face and décolletage for $200. The hydration facial is $150 and $50 for the glycolic peel for the face and décolletage. Toner between facial cleanse, glycolic chemical peel, massage, hot stone, enzyme, face mask (in the packet). Face feels clean. The toner burns the eyes a bit. The glycolic chemical peel only tingled a bit on my chest. Didn't feel any tingling on my face at all. Sam is nice, she was able to fit me in last minute. She had to tend to customers in between, but she made sure I was okay. Calming music in the background during my facial. My face feels really nice and clean. The massage was the best part for me. It's a bit expensive, but the facial and massage was good. My husband was sniffing me when I met up with him after my appointment, he said he could smell the mothballs on my coat and everywhere. The mothball smell was bad. The mothball smell wouldn't come out of my winter coat, my white alpaca sweater or my jeans or hair at all. Plan to shower and wash everything or dry clean afterwards. :/

Did an emergency 1st post-COVID eyebrow wax & facial here as a new customer, WOW. Was blown away by…read morehow up-to-code / regulations they were. Everything from temp check / sanitizer intro, to full plastic shield for facial. Sam was a pro, and best of all - my eyebrows and skin look and feel amazing!!!

I got the Diamond Glow Facial and laser hair removal. My face is glowing and I have never been able…read moreto get rid of the blackheads and texture on my nose and forehead but this did it-- my face looks like a dolls!! Bella was also so sweet. I visiting based on a recommendation and I plan to get the treatment consistently. Highly recommend. The laser hair removal treatment was fast, thorough, and easy, and the ladies working made me feel comfortable. The office was cute and I fell in love with Tucker. I will be back every time I can for more treatments!!

Kim is an amazing skin care and hair removal professional. I have been going to Kim for over 20…read moreyears. Her professionalism and working ethics puts me at ease. She knows what's best for skin regime and will work with you to develop a plan that meet your skin needs. In addition, she knows the latest techiques to keep permanent hair removal away. She keeps up with the latest trends and spaces out your appointments that work well for your budget. I would not go to anyone but KIm when it comes to skin and hair needs. I have outmost respect for her guidance and expertise as she has educated me on how to take care of my skin and hair removal needs.

First time here and loved it! Very beautiful and spacious location. They do many amazing…read moretreatments. Ardis was so knowledgeable and did an excellent assessment with recommendations for future treatments. Really knows what she is doing and her skin was amazing!! Sophie, the aesthetician was as nice and kind as she could be. I will be returning!!

I have gone to Ardis for years. Every time I leave, I feel so refreshed. Ardis is truly a master of…read moreher craft. The spa is so clean and aesthetically pleasing. You instantly feel a level of luxury the moment you walk in. The entire staff is so timely and attentive. I will not let any other spa or person besides Ardis touch me when it comes to my face. She is a godsend! She is always going to conferences and learning the latest techniques. She is the one to go to!