Hands down the best not only boat experience but mode of transportation buying and owning…read moreexperience I have had in the last 10 years. Do you remember when you bought something and you didn't feel abused during the process? Remember when after your purchase you needed help and they returned your call? I am hoping Superior gets into high end appliances and cars so I can buy with confidence and actually enjoy my purchase after the sale.

I bought a 2011 ski Nautique from the dealership! I am 70 years old. I wanna teach my grandkids how…read moreto ski! I am so impressed of how nice and friendly and helpful. The entire staff of this establishment helped me through the process! I highly recommend this dealership! I had bought a boat from these people in the 80s when I was young! The boat is an impeccable shape! I even did service there which was reasonable, professional, friendly! If you want to deal with somebody that you can trust if you want to have an enjoyable time with the purchase, if you want all of your dreams to come true in a boat, these are the right people. This is the right dealership. Trust me I've been around! My boat sales person was Austin Gewecke remember ask for Austin!

Jason pretty much played me for months and I was just stuck waiting for him and all his false…read morepromises. I'd say Jason is a normal person and easy to talk to but he is completely unorganized and unprofessional as a business person and I have no clue how he stays in business. Good luck reaching him on his business line as he almost never answers it and the voice mail was always full when I called it. The few times he did call me it was always from other numbers, a couple times my caller ID for the number showed a woman's name but luckily I still picked up to hear his latest excuses. In my first experience I could never reach anyone when I'd call the business line during business hours. But his shop is really close to my house so I just drove over one day and there he was. I needed the family boat looked at, he told me to come back in a week and drop my boat off first thing in the morning on a Wednesday. I showed up right at the appointment time he set, 9am when they open but Jason was nowhere in sight. I tried to call him but he was obviously not there yet. Sent a text to the woman's phone but he never responded. So I waited... he ended up showing up somewhere between and hour and hour and a half after start if business. Bad sign but I know shit happens. He seemed really excited to get me "Back on the water" as it was still prime summertime in the middle of July. I left my boat and he inspected it that day. I think his assessment was likely correct. He charged me around $300 for the inspection but told me he would hook me up on the actual repair. Parts needed to be ordered. I agreed. He acted super weird about ordering parts telling me that I better show up for service and not leave him with these parts. I offered a deposit and he passed saying that I seemed like a trustworthy person. At this point I would receive almost no communication or updates from Jason. I had to basically drive to his shop once a week and hope to catch him. It took around a month for him to get parts. Occasionally he couldn't remember who I was and had to go through his hand written notes to find my information, no computer. Once parts were in he told me he couldn't do the job by himself and was waiting for his one staff member to start coming back to work. Lots of excuses. He did finally text me one time in late September and said his guy should be coming back soon and he could do the job in a couple weeks. I asked for a set date and he responded probably in November. On October 31st I asked him for an update but he never followed up. On November 1st I asked again, no response. Keep in mind he had my contact information regardless of whose phone he was using. I got sick of showing up to his shop randomly just to hear excuses. So for about 6 months he got nothing done. When he first inspected my boat he took apart several parts and left them on the floor of my boat. I asked if he forgot to put them back and he said don't worry I'll have it all fixed soon. Parts are still not where they belong. At the end of the day Jason is a poor businessman and does not communicate with his customers. He left me high and dry and now I'm forced to go somewhere else and pay all over again for an inspection fee and still have not had any work completed. Bums like this do not deserve your business. I advise to avoid. Being charged an inspection fee and pushing off repair for half a year is basically stealing from customers. Time is valuable and this man wasted mine without cause or concern.

Jason is a scam artist. Don't be fooled by his smile. He worked on a 4-seater jetski, and it…read moreautomatically kept flipping over in the water. His answer was you're not turning it correctly. A huge 4-seater Jet ski shouldn't flip over while only driving 5 miles per hour. Who knows what he did to it. He also mentioned if anyone tries to sue him, Ultimate Motor Sports has full time lawyers that are his family members. Who knows how many people he's done this to. Last year he had so many bad reviews (including mine) that he somehow got removed. That's why all you see is the same 8 good reviews. Must be the lawyer thing he refers to. Jason and Ultimate Water Sports will definitely put you and your loved ones in danger by working on your water sports. Beware and be safe!

This summer, my boat engine and some of its accessories developed problems. Before that happened,…read morewe had planned to host house guests at our home located on a lake and wanted to use the boat while they were here. I contacted Andy at Marine Service Center in Rancho Cordova, CA. He and his crew accepted our boat with minimal delay. Andy is extremely knowledgeable and experienced. He pays close attention to all details. He and his crew are also very considerate and courteous. Andy is an outstanding communicator. He kept us well informed throughout the repair process and shared his reasonable, logical expertise. He is honest, extremely ethical and a hard worker. Despite issues caused by a major parts supplier, Andy and his crew repaired everything that needed repair, cleaned up the boat, and returned it to us at a reasonable cost and in time for us to use it to entertain our house guests. I very strongly recommend utilizing Marine Service Center in Rancho Cordova, CA for any repairs you may need on your boat.

I am trying to find a place that can work on 2017 Yamaha Jet boat. The person who took the call…read morewas very pleasant and said she would have Andy call back. Andy called and we talked about YDS 1.33 and the newer version diagnostic software. He was extremely friendly and shared his knowledge. They cannot work on my boat however if they had the expertise for your boat, I would take it there.

BEWARE OF LENNY HE FAILS TO TELL THE HONEST TRUTH! This shop and Lenny were selling a used boat…read morethat I called about 1 day before going up there and wasting my day and time and I asked Lenny specific questions about the boat having any type of chips or spider cracks on the hull through text and over the phone and he said NO. Well I make way up to northern Cali which was 6hrs away and stayed a hotel the night before to go get the boat the next morning and when I get there I start to look around the boat and low and behold I find various crack and a big spider cracks on the hull and he also for got to mention the ceiling on the cockpit has mold and mildew and the cockpit smelled badly. He also forgot to mention the bunks on the trailer needed new carpet. This place needs to do a better job on being open and honest with their customers before they spend money on hotels and gas to go buy something that's not as described. Lenny you failed to do your due diligence and do a thorough walk through around the boat and notify customers what you're truly selling. Shame you on LENNY! You should have paid for my gas money and hotel for not being open and honest and wasting my 2 days driving up there. Lenny Next time just bend down and take pictures of the hull like I did and tell your customers what's really going on!!! Stay away from this place or they will make you waste your money. The owner or Lenny should reimburse me my $360 I spent on gas and hotel for not being open and honest!! Better business bureau will also hear about this. SHAME ON BUCKS!

Awsome shop had service Have have lots of great work there…read more And would recommend them 100%

We took our RV in to find why the propane wasn't working. They repaired it very quickly and were…read morevery professional.

I don't usually leave negative reviews, but our experience with River City RV & Auto Repair was…read morefrustrating enough that I feel other customers should know what to expect. The communication was poor from start to finish. We were repeatedly told that someone would call us with updates, and those calls simply never happened. Each time, my husband ended up having to chase down information himself. If you're going to tell a customer you'll call, then call. The final straw came when the awning installation was completed. My husband picked up the RV, brought it home, and discovered the awning didn't work. After all the waiting and follow-up, he then had to take the RV back so they could fix their own installation mistake. Nobody expects perfection, but customers do expect basic communication and for the work to be done correctly before a vehicle is returned. We can be patient with delays. We can be patient with parts shortages. What is difficult to overlook is having to repeatedly follow up for information and then discovering the repair wasn't completed properly in the first place. We invested a significant amount of money in this project and expected a much higher level of customer service and quality control. Unfortunately, this experience left us with little confidence in the company, and we will not be returning.

What a great place! Competent, caring and good value. Customer for life!!…read more I brought in my jet ski trailer to install a new set of bearings. I was so impressed by the demeanor and engagement of Josh that i asked him to look at the electrical issues and replace the winch strap. They did an amazing job and all on time and at the price quoted. What more could you ask for? I am a customer for life!

Josh and crew are very knowledgeable and do excellent work. They got me in on short notice and did…read morea great job!

Sergey got me in quick and did a professional install of my outboard and a bunch of electrical work…read moresuper quick and affordably. I can definitely recommend.

I recently had my 2001 Crestliner sport fish 1850 in repairs with Sergey... He's the owner and a…read moregreat ... He drained my entire fuel system fuel filter and drain my old out... Replace the starter... And it has never run better. I highly recommend him as a and a very personable man he is. Do not hesitate to use him more than five stars. If they allowed it go there with confidence that he will get it done at a good price and quick response. Thank you,

Nothing "On The Spot" about them…read more I reached out to On The Spot RV on August 22 2024. I talked to Brooke and let her know Crossroads had given them as a referral since they are a service center that services "on the spot" and our brand new destination trailer (purchased around May 2024) is not fun to move. The first question I asked was can you come to my location. The answer was yes but with an estimated September 20th service date. I let them know it was "No problem, I just need it serviced before the first rain" as my issue is with a roof/ac unit that leaks onto my bed. I did have a few other minor fixes like decorative wood separation under bed/ kitchen cabinet/ bathroom door & detaching Septic handle. They started with all my trailer/warranty info and I waited on a text to let me know the exact day I would receive service. On the Spot RV requested the following photos and info in the following weeks stating they are uploading them to the crossroads portal for parts and approval: -August 22nd Request for photos of wood trim detaching Bedroom door wrap they planned to glue down -August 26th Request for photos of leaking roof/ ac unit Request for black tank valve "so they could order the right one" -September 4th I received a message " just want to let you know we have not forgot about you. Robert is still trying to figure out the schedule for you" -September 23 i sent a message "Circling back, its been weeks." I received no reply -September 25th Called and receptionist told me no update from Robert, she remembered i was the service call and said she was calling her boss and would call me right back. i never received a call back. -October 1st I sent a message "Any word back from your boss?" I received no reply -October 2nd Called receptionist and she said she was still trying to get a date figured out. I let her know that if it rains before I received service i would have a bed full of water. I had already waited the 30 days that they planned to get me on the books plus 10. Again, she was going to check with her boss on a date. Finally after 40 days of waiting for service I received a text " I just spoke to him and he said he doubts he can make it out there. I'm really sorry for the inconvenience. WOW! I'm seriously floored. With the first rain right around the corner I did not expect to be scrambling on something set in motion in August....

I highly recommend this business. My overall experience was fantastic. Robert was very thorough and…read moreprofessional did a great job for me. My air vents, sunroof, and other fixtures were included in my roof repair. The estimate I was given actually came $300 under the negotiated price. I found Robert to be very honest and fair. You'll have to make an appointment he gets a lot of business.