Horrible customer service. Extremely rude treatment. I was in the store picking out light fixtures actively engaged with the only salesperson there and a couple walked in the door and were allowed to interrupt and totally take over the salesperson. So if you're only buying 8 light fixtures and someone walks in and says they're building a house then expect to get dropped like a hot potato. RUDE!
The salesperson could have simply said to them, I'll be with you when I finish here or can I get your number and call you with an appointment or any number of things. But instead she started looking up the house they referenced on her computer and chatting with them about how that house went a little over the lighting budget and saying how she could call the builder and get the time line etc. I waited patiently for a while, interrupted the interrupter and tried to redirect the salesperson back to her FIRST customer, me, and finally just left. I will NEVER shop at Lighting Concepts again read more