Horrible place. Like a prison. Would not recommend! The…read moreplace is more like a nursing home than a physical therapy facility. Once there you're tagged like a prisoner and can't leave even if you want to sign yourself out. I had to threaten calling the police before they let me go. I think many patients are kept there against their will. Very suspicious operation .

I served time here after having leg surgery. While some of the staff are incredible, other are…read morelazy, could care less that your call light is on and make it a routine practice of running up and down the halls screaming in the middle of the night. The night shift nurses can't / won't correct them because most of them disappear every half hour to go outside and smoke. Some of the nurses from Nigeria and Cameroon don't speak clearly enough to be working with patients. Oh, you will get the dog and pony show when you go to check the place out but it's never like that. Patient are left in front of the nurses station for hours with nothing to do. The 24 open door policy is a laugh - you have to ring a bell and get buzzed in which can take a while. If you are on one of the good floors with a private room then you won't have to beg for a shower. The top floors are the nicest but that's all out of pocket living. The food is universal across all of the UPMC facilities; this place serves the same boring menu every two weeks. You can get alternates like a hamburger or wings but be prepared for ATTITUDE. If you are eating in your room you may or may not get a replacement meal. The place can be loud even with locked units. Some nurses have true attitude and talk to you like you are five year old. Well, that is if they can get off their cell phones or stop text messaging long enough.It is a shame that the older residents are treated like crap. No sooner do they get done with dinner are nurses and aides getting them ready for bed. Is it any wonder why they are up and screaming at three in the morning. At first glace the place seems nice but if you need to stay more than a week, prepare yourself to get shuffled from room to room. Because of their complete incompetence I lost a huge chun of 2016 while they screwed around milking my insurance company.

We had a short time to find an assisted living or personal care facility for my elderly . We toured…read moreseveral facilities and really liked Northland Heights and our tour guide, admissions director Chris Kunst. The facility has lots of amenities for the residents and many of the residents were socializing in the dining room and the corridors and common spaces which we did not see in other facilities. Because of some physical limitations in my brother, we went for a smaller facility that would be easier for him to navigate but we appreciated Chris's willingness to work with us and will consider it for future relatives' needs.

Facility is very clean and the staff is friendly and care for their residents. They offer memory…read morecare and independent living.

We love this place! Everyone is so welcoming and really care about my son. I saw a huge improvement…read morein my child in just 2 months. The best therapist is hands down Kathleen, she plays with my son and is such a character he loves her. Not to mention the best part is that you could watch your child while they are in session.

My LO has received Speech from many different SLPs over the past 1.5 years. All of them were…read moreawesome; however Mr. Matt at Rehabilitation Specialist is one of the best! My LO engages with him so well & Mr. Matt takes the time each week to help educate us on how to apply what my LO is working on at home. Mr. Matt is always smiling, very enthusiastic, & very caring. Also, I want to mentioned that all the staff is friendly & helpful. Ms. Nicole that works in the office is always accommodating & pleasant to speak with. My LO loves come here & so do I. I can't imagine taking my LO anywhere else!!

Vincentian home is still one of the best skilled rehabs in the north hills area. Staff genuinely…read morecare and go above and beyond for the residents. The nursing staff is amazing, and do a great job. PT works with the residents to get them where they need to be to go home. The offer skilled nursing, personal care and assisted living. No longer taking long term care residents

I spent two weeks at Vincentian and the care was excellent. I really liked Sara, John, Michelle and…read moreCrystal. Everyone was really nice and I have to say that whenever I rang the bell for assistance, within 5 minutes someone came. The facility is very nice and the gardens provide a relaxing space. If I ever had to go into a rehab facility, I would definitely go there.

Every staff member is amazing. They are gentle and kind and actually "listen" to you.read more

Another great visit! Ds.. Ecker and Bemis give first-rate care. They are top-notch chiropractors,…read morevery concerned with the total person's well-being, starting with nutrition. However, neither has ever been "preachy", nor condescending or patronizing. Rather, their knowledge and expertise (Dr. Bemis is also a nurse) is there for you to draw upon if interested. "Dr. Mark", the accupuncturist, is also on staff. I've had accupuncture at other places, and he is very good, very thorough, and, like Drs. Bemis and Ecker, listens to the patient, and is truly interested in proving the best (and most appropriate) treatment. They have Doug, the massage therapist, on site. Doug has been there over 20 years, and does a good massage (though I've only had an upper body from him). I highly recommend this staff.

Transformations TMS is under the umbrella of GRW Health in addition to Harmony (which does their…read moreketamine treatment). Do not ever go to this company. I saw Amanda Keffer, a NP who worked with Dr. Wakim. First, about the business, you cannot ever reach them by phone unless making a new appointment and even then it's extremely difficult. Even the pharmacy they prescribe to cannot get them to call back (they told me that). The turnover is extremely high is that is any indication of the quality of the business, and this is a business, not a practice. Amanda Keffer provided TMS but didn't follow the weekly check-in protocol. Also, regarding TMS, when the month-long treatment ended, I still needed ongoing treatment, but my insurance wouldn't cover it. They agreed to do a sliding scale. I was unemployed and they wanted to charge hundreds of dollars a day with about a $50 dollar discount. She was completely unreachable all the time even to the secretaries. In a medical emergency, she never got back to me. She violated HIPPA and lied to me on multiple occasions. She would have her office tell me she wasn't seeing patients anymore and terf me off to someone else, who then directly told me that was a lie (he got fired). They magically she was seeing people again and would see me. With ketamine, she was constantly trying to end my treatment despite choosing to work at a company that provided ketamine treatments. She told me multiple times that she and Dr. Wakim were worried about the safety of more than short-term ketamine use despite there being no medical literature regarding that in respected scientific journals nor any FDA warnings. Finally, according to the pharmacist they worked with, one patient gave a doctor there a really hard time about ketamine home treatment, so they ended it for everyone. I received a letter in the mail lying again about the reason. The FDA "warning" stated there was not an indication of ketamine being physically addictive. They didn't mention any physical harm. It simply stated ketamine could cause mental dependence, meaning one might like it and want to keep using it. Dependence is not addiction. They gave a list of medical practices for ketamine treatment, but openly stated they didn't know if they actually provided that treatment. They still provide IV ketamine therapy, which is no more helpful than home therapy in my opinion but costs about $450-500 for one hour of treatment instead of about $ 110 a month for daily pills. The only reason to get an IV treatment would be if one was actively suicidal. This company was taken over by a fantastic doctor who really cared about his patients, but retired. It is extremely unfortunate to have watched it run itself into the ground with terrible practitioners and staff. Don't think management will call back either, I left over 6 messages for them and never heard anything. Their phone message actually refers patients to facebook if they have questions for the practice. Talk about a massive invasion of privacy.

I paid someone to drive me to this facility on Dec 9, 2024 for chest X-ray. They just did two…read morethings for charging more than $400 without check X-ray. 1, check my blood pressure/heart rate. 2. cause second damage to my body.

Decent Urgent care close to other stores/restaurants. Convenient and friendly staff. I'd recommend…read morethis one over the Oakland location.

This is yet another Personal Care Home to avoid at all costs for your loved ones and friends. The…read moreAdministrator and partner owner, Bob B. has a track record of having large numbers of employees quit as soon as he takes over. Most recently after a takeover of Blairs. 14 staff all quit within two weeks of his taking over as boss. It became such a debacle reportedly that all partners were required to surrender their ownership: and sell the acquisition back to Blairs original owners. The reasons are obvious! Bob has an abrasive personality and style as a boss. He is always going on the attack. And hS absolutely no idea how to manage and to relate to individuals without using threats which are unsubstantiated. He cannot attract and retain needed staff. New ones all quit within weeks. And this is also the story of staff that had been here before Bob and his partners bought Smith's from Mike, Colleen, and Mary. Residents speak highly of when the Personal Care Home was Smith's. Not at all complimentary now. At least 25 of us are trying to find alternatives: and some are even starting to move out! Well, the remaining staff are mostly mediocre. Some can't read: others have all kinds of disabilities including ADHD. They spend hours a day doing nothing but smoking and deliberately not working. They are rude, disrespectful, never listen, and are INSOLENT. I cannot tell you the number of times I am always being interrupted before I am allowed to finish speaking! And I am 68 years old, with much superior graduate degrees than their high school diplomas. Plus I have years of professional, managerial skills, talent, and work experience that they cannot even conceive or understand. Yet they are the ones who are argumentative when they really have no concept of how ignorant they really are. And I am fed up with their immaturity, and totally childish ways they choose to behave. They honestly have no idea what the underlying problems are, so they completely go about doing their jobs the WRONG ways. And you should see their absolutely arrogant attitudes. No one cares about the residents except for a small number of exceptions. The staff who did care have moved on to much better jobs and opportunities with increased pay: and full benefits they can't find here!!! Most of the remaining employees are related as family members which means that they are only looking out for themselves. The owners are only in it for the money. And Bob B. is such a terrible boss, people just don't like working for him: or putting up with such cheap skates!!! Beware!!! During the two prime shift s, there are only four staff for about 70 residents!!! Or three if Jasmine or others just don't show up because they don't feel like working one day. And doesn't even call to let people know. Ah, the irresponsible younger generation with a Zero work ethic. Or knows how to be polite to others. You can totally forget that or any kinds of manners and etiquette at all. Oh! Watch out for the cook Camille. She is such a pill and a jerk that a large number of residents have actively decided to skip meals when she is working period. She is such a truly large pain in the ass, with all her drama, and constantly changing rules that it just ruins my appetite!!! God, I would rather fast than put up with all her shit, and being irrational. And I swear to God she does it all just because it does something perverse for her. And that is really sick period! Nothing is going to change because the Commonwealth of Pennsylvania Department of Health Services chooses to keep writing Bob up! But it results in NO meaningful solutions or changes. That's why so many of us want to move out. It is sadly just taking way too long for me!!! So why would anyone new want to move in???!!! If you do, it is at your own peril. You have been warned. This Personal Care Home is truly awful!!!!!