We enrolled our boys at that beginning of summer, into their summer program paying up front in full for all services to be rendered. And was not given a receipt until 2 weeks after asking continuously to have one. And was informed that it was emailed to me on 2 different occasions, but did not receive for whatever reason. We did their open house, and like many concerned parents we had a lot of questions. One being, one of our sons was a little behind on his reading and writing. He needed more practice. We asked if we provided the materials, could someone work with him on this??? We were told yes! Our boys started about 2 -3 weeks before their summer program was in effect. During these two weeks we experience a lot of bad communication skills, of not being informed about changes made to schedule either on our part or theirs. Also remember the books we asked them to work on with our children ... Well, no one really helped them with ... actually, we spent money on purchasing it with good intentions for children. And it would come back in scribbled in and colored on because my children didn't know what they was doing and said no one helped them. I'm thinking isn't this place is called a learning center? ... After voicing my concerns on these issues ... I started seeing and feeling a change within the staff members ... Over hearing comments made about my children and generally just being treated different, and wondered if my children are feeling the same? I still am not as confident as before when dropping off my children. But praying for the best! Our children our still enrolled here at the time being because we are paid up for about three more weeks. But as for returning here for next summer ... Unless changes are made ... I'm thinking not ... Very disappointed, because I really believe that this could be a great place. P.S. We was told from 7:45-6:15pm !!! In the morning dropping off my kids ... the staff still looking like they just woke up (grumpy) and when picking them up at 6:00-6:15 staff looking fed up and making comments under their breath like (they finally picked them up?) Its just not professional! Anyways just sharing my family experience so far. Good luck, everyone is entitled to their own experience, and maybe god willing ... It will be better than ours :):) read more